HP OFFICEJET series 4620. Ink cartridge problem

Similar Questions

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• HP Officejet 4630: Hp Officejet ' ink cartridge problem: the following ink cartridge must be replaced '

  We've had this printer for several years and she did beautifully until I bought a new ink colored and installed and all of a sudden, he said that there was a lack of ink cartridge. Then I went out and bought black ink (because it is low in any case) and installed it but this message kept popping up 'the following ink cartridges need to be replaced' (for color) even if she had new ink cartridges. But all trying to find a solution, I discovered the functions of the good printer without going through a color cartridge inside, but as soon as I put the color cartridge inside the same error message appears on the color ink. I tried to clean it up and unplug it and clean the cartridges. IM wondering if my last choice is to bring in the printer if it looked

  Good evening
  It was in fact unfortunately useless that I did all these steps twice I even bought the new ink color for this printer and the problem persists. I hope I can find a solution quickly!

• OfficeJet 5740 [redacted] s/n: ink cartridge problem 5740

  My 5740 is less than 6 months old. I inserted a new black cartridge 901 and a new tricolor cartridge 901 and a few printed pages.

  I now am getting an error for ink problems cartridge to remove and then reinstall, first black and now both cartridges. I reinstalled them several times and have restarted the printer twice.

  What can we do? This printer has worked quite well up to this point. Thank you.

  Hello @Mikegaand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with the cartridge. I would like to help!

  I recommend you start by removing the ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also say to following the steps found in this document:

  A 'lack of cartridges' or 'Problem of ink cartridges' Message is displayed on the control panel

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• HP Officejet J4540 - ink cartridge problem

  I was printing when all of a sudden my print out fuzzy and a message came "cartridge problem - (black) refer to the documentation for the device for troubleshooting of printing.  I lost my documentation for this printer, so went through all positions.  I thought I had fixed (with one of the posted solutions) However, when I went to print again this morning, the page was all blurred again and the same message came.  I tried to repeat the solution, I changed the cartridges, and always the printer is showing the same message.  I'm terribly need my printer, because I have a home business and print all my shipping labels every day using this printer. Can I just go out and buy a new printer or is there hope for this one. It is not even a year yet.
  Thanks for any help that anyone can give!

  Here is a link that addresses the mistakes of rejection of cartridge for your printer model. It will give troubleshooting steps to try to try to resolve the problem you are experiencing.

  Here is another link to a document that addresses printing blurred, faded and blurred out which will give you a few extra steps to take are not in that first link, you can try to solve the problem that goes beyond the search for the material. I hope this helps.

• Re: 5740 ink cartridge problem

  Same problem with HP Officejet 5742 using ink instant. Error for the last 5 days. No new HP cartridges and yet if I bought a new one and installed. This works. Pretty upset that the ink cartridges HP Instant service seems don't have not one) detect a problem b) to correct it. What's the point?

  Hi Spuggie,

  I'm sorry you have been having problems with your HP Officejet 5742 and instant ink cartridges.

  I don't know why your new HP cartridges are not arrive when you need them.

  For your questions, I recommend communicate you directly with ink HP now and see what they can do for you.

  https://instantink.hpconnected.com/us/en?jumpID=in_r11549_hpsupport_ii2_consumerinstantink_071014

  At the top of the page, you will find a number to call instant contact with ink.

  Explain your situation and see what they can do to help fix the problem!
  Jean

• How to replace a time-out on an OfficeJet Pro 8000 ink cartridge?

  My printer will print is more because the yellow ink cartridge is beyond its expiration date.

  The message I get from the printer tells me that I can click on the "OK button" on the printer to substitute the prohibitioin impression, but there is no such button on the printer. "  The message says:

  The following cartirdges exceeded their expiration date: yellow.  You should delete or replace the expired cartridges or press OK on the device to continue with the cartirdges has expired.  Services of any necessary repairs as a result of the use of expired cartridges or printer is not be covered by warranty.

  HP web site tells me I can override the setting for printing suspended, but said to follow the instructions given by the printer or in the manual of the printer.  I can't find any entry in the very little manual telling me how to do this.

  Can anyone help?

  I will do my best to help you with the expired ink error message but know I want get you extended as well usage guide.  Please check for me first, what model Officejet 8000, you have so I know to give you the best advice.

  

  I hope this image explains what you need to do:

  

  Even if this fixes the problem for you, let me know what model you have so I can you send a link to the manual of the user with information as you see here.

  I really hope this helps!

• OfficeJet 4500: Frequent tricolor cartridge problem

  I have an Officejet 4500 Wireless bought in autumn 2012.

  I suffer from reports very frequently by the printer there is a problem with the Tricolor cartridge. This almost always happens when the printer is on first, well that occasionally it happens either, or the problem clears quickly without intervention. Even if the problem persists, I can of course make any impression.

  Often, I can solve the problem by opening the door of the printer and, when cartridges have travelled over to the far right, either remove and replacing the Tricolor cartridge, or in case of failure by pushing so hard on the cartridge three colors that I fear the printer.

  I think therefore that the problem is nothing more [sic] as the result of bad contact between the printed circuit board of the cartridge and the cradle of the printer which got him, but I can't be sure. I tried to gently wipe the printed circuit of the cartridge with a damp cloth and isopropyl article in case of dirt or fat are the cause, but nothing helped.

  Has anyone else with an Officejet 4500 experienced this or a similar problem? Is there a known solution for this? Try a new cartridge would be likely to solve the problem?

  When the printer goes it is great, but for now I wonder if I'll have to throw away so much that the problem is so frustrating. I need to be able to print when I want to.

  TIA!

  Hi there @EastAnglianMan Welcome to the forums,

  I read in your post on cartridge errors three colors that you have noticed on your Officejet 4500 Wireless printer. Even if you have noticed that you have tried the majority of troubleshooting, I would say by browsing the troubleshooting guide that is targeted for this specific issue ensure that all steps have been tried. As for trying a new ink cartridge, that would be your personal choice if you want to buy and try to install a new one. A new cartridge may or may not solve the problem completely.

  "Incorrect print cartridge" or "Print cartridge problem" Message appears on the computer

  If troubleshooting doesn't help not solve your problem, then I would say call HP Technical Support to see other possibilities for you, as a business. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great day, thanks for posting in the community!

• Ink cartridge problems

  I have a HP Officejet 4500 wireless printer. It gives me the msg that I have 'Print Cartridge Problems'

  I changed both cartridges for those never used and still have the same problem of msg.  Until today it works fine. I knew that both cartridges were very low on ink but changing the two had nothing. I don't know what to do.

  I would be grateful for any suggestions.

  Thank you
  Alex

  Hey Alex

  He gives the msg for the two cartridges, or does not specify black or tricolour flag? Have you tried cleaning the contacts on the carriage of the printer? You use genuine HP cartridges?

  Thank you

  Ciara

  http://support.HP.com/us-en/document/c01953073

• How can I find unused since my Officejet Pro 8500 ink cartridges?

  My Officejet Pro 8500 had a leak of ink all over the floor and my office yesterday morning when I first turned on.  When I opened the top to check the printheads, I discovered all ink inside the printer.  I think we just need recycling.  My problem: I have 5 UN-opened of HP #940 ink cartridges.  I would return to HP and get the replacement cartridges for our different printer, but do not have how to find out if this is possible.

  Hello @JoAnne2015!

  Thanks for posting on the HP Forums!

  Sorry to hear about the leakage of ink in your printer.  To do any kind of exchange of ink with HP I recommend to contact our hotline.  Please follow this link www.hp.com/contacthp/ enter your product number, select your product, scroll down and fill out the form. Will then give you a case number and a phone number / reference to give the agent who answers your phone call.

  Thanks again for posting on the HP Forums and have a great day!

• Ink cartridge problem (three colors)

  Our HP Officejet J4680 seems to quickly browse the printer cartridges.  Today, the exclamation mark beside the display screen flashes yellow and the display shows the message - problem of cartridge-print (HABs) of the suggestions?

  Hi craigeaton,

  You replace the cartridges as soon as levels become weak? Your type of printer can continue to print with until there is so little ink printing will disappear to nothing. So, as long as the print is OK, you don't really replace the low ink cartridges. Using the draft if possible mode also helps.

  Of course, there is a problem with the Tricolor cartridge. You can use the steps listed in the link below to try to get it working again.

  http://support.HP.com/us-en/document/c01818839