HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem

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• Officejet Pro 8600 cartridge problem

  Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

  Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

• HP office jet pro 6968: cartridge problem

  Bought this printer about 3 months ago. Everything worked great until it Set up cartridge for black ink ran out. "I bought HP ink cartridges to replace, but when I replaced the cartridge set up, I got this error message on the printer screen:" cartridge problem remove and install the specified cartridge, making sure it is properly installed. "I tried to remove and reinstall the new cartridge 6 or 8 times, went to the troubleshooting page HP, followed all the instructions, tried to change all the cartridges of printers not only the black one and spent about 2 hours trying to figure this. Nothing works. Help. I can't use my printer until this cartridge problem is resolved.

  Hello @synaction,

  Appreciate your efforts.

  HP technical support can be reached by clicking on the following link: http://www.support.hp.com/contact-hp
  
  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.
  
  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.
  
  (3) Once finished, click the "Show Options" at the bottom right.
  
  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

  Hope that helps. Thank you!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet 4500 print cartridge problem

  After you install the new black ink cartridge, error message came: 'print cartridge problem [Black]. Refer to the documentation for the device to get out of trouble. »

  I removed the cartridge and reinsert. Same message. Unplug the printer, then turn it off. When turned on again, the same message.

  Thank you, Jason, for your support.  Lesson: stick to what worked before, for example, 901 XL ink cartridge, as opposed to 901.

  Sidney

• HP Officejet J4540 - ink cartridge problem

  I was printing when all of a sudden my print out fuzzy and a message came "cartridge problem - (black) refer to the documentation for the device for troubleshooting of printing.  I lost my documentation for this printer, so went through all positions.  I thought I had fixed (with one of the posted solutions) However, when I went to print again this morning, the page was all blurred again and the same message came.  I tried to repeat the solution, I changed the cartridges, and always the printer is showing the same message.  I'm terribly need my printer, because I have a home business and print all my shipping labels every day using this printer. Can I just go out and buy a new printer or is there hope for this one. It is not even a year yet.
  Thanks for any help that anyone can give!

  Here is a link that addresses the mistakes of rejection of cartridge for your printer model. It will give troubleshooting steps to try to try to resolve the problem you are experiencing.

  Here is another link to a document that addresses printing blurred, faded and blurred out which will give you a few extra steps to take are not in that first link, you can try to solve the problem that goes beyond the search for the material. I hope this helps.

• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• OfficeJet 4630: brand new officejet 4630 with the problem of black ink and ok button does not work

  Hello! Today, I bought a new printer, officejet 4630 and it included ink cartridges in the box.

  ISET it upward as the sheet in the box said. After I had filled in date etc, I put in the ink (and Yes, remember to check it was compatible and take the Ribbon), then this message showed on the screen and still doesn't work:

  "Problem of ink cartridges. The following ink cartridges need to be replaced"and a black dot.

  The cartridges were brand new and came in the same area as the printer.

  I tried a reset (taking the power cord, wait 60 s etc) I saw in the Hp support you need to press 'ok' to get rid of the message before restarting. I can't press ok. It sounds right. I press any button.

  Suggestions? Of course, I can try it with a new cartridge, but to pay $20 for a new cartridge, when it was included in the box and should work is not correct.

  Hi @Candykuma,

  Welcome to the HP Forums!

  I understand that you ar get the error, the "problem of ink cartridges. The following ink cartridges need to be replaced"with your black cartridge on your printer HP Officejet 4630. I am pleased to address this error of cartridge for you!

  Please, try the steps in this guide, a "missing cartridge", 'cartridge problem,' or 'not compatible ink cartridges' Message error for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-all-in-one printer series.

  If this guide does not solve your problem, please Contact HPtelephone support for further assistance, as the ink cartridges are under warranty. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  "Please click the Thumbs up icon below to thank me for having responded."

• My officejet j4580 printer have problem of cartridge (color)

  My officejet j4580 message printer not printing of the cartridge problem (tri color) read

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP Officejet J4580 all-in - One Printer Drivers & Downloads<- set="" to="">
  version of Windows
  http://h10025.www1.HP.com/ewfrf/WC/softwareCategory?Product=3645100&LC=en&CC=US&DLC=

  HP Officejet J4580 all-in - One Printer Support - Troubleshooting
  http://h10025.www1.HP.com/ewfrf/WC/product?product=3645100&LC=en&CC=US&DLC=en#.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet 4500: Frequent tricolor cartridge problem

  I have an Officejet 4500 Wireless bought in autumn 2012.

  I suffer from reports very frequently by the printer there is a problem with the Tricolor cartridge. This almost always happens when the printer is on first, well that occasionally it happens either, or the problem clears quickly without intervention. Even if the problem persists, I can of course make any impression.

  Often, I can solve the problem by opening the door of the printer and, when cartridges have travelled over to the far right, either remove and replacing the Tricolor cartridge, or in case of failure by pushing so hard on the cartridge three colors that I fear the printer.

  I think therefore that the problem is nothing more [sic] as the result of bad contact between the printed circuit board of the cartridge and the cradle of the printer which got him, but I can't be sure. I tried to gently wipe the printed circuit of the cartridge with a damp cloth and isopropyl article in case of dirt or fat are the cause, but nothing helped.

  Has anyone else with an Officejet 4500 experienced this or a similar problem? Is there a known solution for this? Try a new cartridge would be likely to solve the problem?

  When the printer goes it is great, but for now I wonder if I'll have to throw away so much that the problem is so frustrating. I need to be able to print when I want to.

  TIA!

  Hi there @EastAnglianMan Welcome to the forums,

  I read in your post on cartridge errors three colors that you have noticed on your Officejet 4500 Wireless printer. Even if you have noticed that you have tried the majority of troubleshooting, I would say by browsing the troubleshooting guide that is targeted for this specific issue ensure that all steps have been tried. As for trying a new ink cartridge, that would be your personal choice if you want to buy and try to install a new one. A new cartridge may or may not solve the problem completely.

  "Incorrect print cartridge" or "Print cartridge problem" Message appears on the computer

  If troubleshooting doesn't help not solve your problem, then I would say call HP Technical Support to see other possibilities for you, as a business. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great day, thanks for posting in the community!

• HP Officejet 7610 - damaged cartridge Error Message

  I have a new HP Officejet 7610 - less than 2 months old. It has been working fine until today when the magenta cartridge supplied with the printer is empty.  The printer told me to replace, that I did with a new HP ink cartridge. As he tried to reset, accepted the cartridge, it gave me an error message:

  "One or more cartridges appear to be damaged." and poster cyan and yellow. The two who are aged less than 2 weeks and new HP cartridges themselves.

  So, I replaced both cartridges with two new HP ink cartridges. I keep getting the same message.

  How can I fix it?

  Hello jgfry,

  I'm sorry to hear about your problem with your new 7610 Officejet ink cartridge. Please follow the troubleshooting steps in the guide below. If you get to the last step, which is to replace the printer, please call HP Technical Support to ask for a replacement.

  A "Incompatible cartridge" or "Cartridge problem" Error Message appears on the printer control panel

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• OfficeJet pro 8610: printing problem mac Mail 8610

  Cannot configure the scan to e-mail. Installed the most recent driver. MacBook pro, OS X10.10.Scan compatible laptop. The data entered in s-t-e even with regard to the email (Comcast) which is working, checked with Comcast. Test shows constantly "Server unavailable".

  Even more bizarre! Open utility scanning HP, print selected to the computer icon. Printer and the computer detected. Message says print to work enablrdClosed window. Choosinf email icon print product previosly errors described.

  Use the printer screen chose scan to computer and after selecting my computer has been awarded an email in PDF menu. 3 pages scanned and when chose not more scans all 3 pages appeared in a single PDF document in an email ready to be sent. It seems that bugs are in the instructions, not the program.

  Len

• OfficeJet Pro 8610: OfficeJet Pro 8610 - driver problem Windows 10

  I'm having a problem with this printer.  I installed and removed a bunch of times and it won't work.

  Plrinter's talk, I can navigate to in a browser web, I replaced the cable network and power cycling the routers, firewall is turned off.   Something is not woking with the installation of the driver?  I have remove the device, and then download the software/driver from HP and it doesn't fix it?

  

  Hello again Kavitz,

  I suggest you contact HP Total Care.  A representative from HP will be able to help you in real time so that you get the problem solved now affixes to the waiting for a response on the Forums.  A representative from HP will also have the possibility to use remote assistance if you decide to follow this path.

  Please click on the link that I provided in my previous post on how to contact HP directly.

  Thank you once again for your time.

  See you soon,.

• OfficeJet Pro 8610: 8610 printing problems - diagnosis will print but nothing else

  Nice day

  My printer does not print Office, PDF, images, etc.  However, it will display the diagnosis of the Toolbox page.  I don't know what to do.  I uninstalled and reinstalled, rebooted my computer and nothing worked.  It obviously becomes the info as will print the diagnostic Toolbox page.  I am trying to print over wireless and cannot go to cable because of the size and the location of my computer and the printer.  Any helpful advice would be greatly appreciated.  Thank you.

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• HP officejet pro 8610: hp officejet pro 8610 printing problem

  I printed the Page of quality Diagnostic and see white lines through the colored target Test 3 blocks. I cleaned the print head using the menu configuration and reprinted Page diagnosis but still see the same white lines. I had to take the cartridges from the printer before cleaning the print head?

  Thank you.

  Hello

  In step 8, clean print head isn't on the physics of cleaning of the print head, but this is an internal routine that performs the printer.

  Clean print head must be performed while the cartridges are in the print head. What you did is correct.

  I suggest to replace one of the ink cartridges ink level is less than 25%., especially the colored blocks where you see white lines in them.

  If the problem persists (white lines in the sights of test 3.1), then follow the steps mentioned in Solution 8 and 9.

  I suggest getting a new printer.

  If you are in the United States, you may be equipped with an option to upgrade. Dial 1-800-474-6836