HP OfficeJet J4660 all in one appears "off-line" and the function desappears scanner

Original title: device

HP OfficeJet J4660 All in one – [1] it has been properly installed on the computer - DELL - Vostro. [2] he worked very well; [3] after a while, it appears "off-line" for all its functions. The scanner function desappears. What should I do?

Hello

· What is the operating system installed on the computer?

You can follow the procedure in the article: "the printer is offline" Message appears on the computer and the product will not print HP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=sk&dlc=sk&lang=sk&lc=en&product=3692891

You can also run the tool of diagnosis of HP for printer and scanner of concern:

http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=32965&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=3692891

Tags: Windows

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