HP Officejet Pro 6830 e - AIO: integrated network capability disabled by the administrator. All mechanical functions are locked. Help!

Similar Questions

• OfficeJet Pro 6835: Capabilities of integrated network disabled by the administrator. All mechanical functions are locked. Help!

  I clicked on utilities (from my Macbook) HP botton 'Disable all' for scanner and HP printer. Now, all functions (such as wireless communication) and features (each button on the touch screen of the printer) are locked.
  
  The message appears on the touchscreen specifies "contact the system administrator or the person who set up the printer.
  
  Where can I access the command directory "Administrator"? On my Macbook? Or via HP online account user? Or some kind of password-key - assigned to the Pro OfficeJet 6835 on the printer itself? It's very confusing that nowhere can I find the directory "Administrator" of all of the above.
  
  Without a solution, I've looked everywhere in the HP online support, read JO 6835 Pro manual, as well as follow-up steps for the hard-reset and tried to re - start the pritner with cable router. The printer is still loked up and the wireless icon is grayed out. Then the last attempt is I uninstalled printer HP application of my Macbook and I tried to reinstall the software again, now I got the message "installation failed." At this point, I don't know what to do.
  
  PS I wanted that HP could have designed a botton "reset" on the machine, so to avoid the problems of 'blocking' and make the user experiences more user-friendly.

  Hi @VirtuoCity,

  I read your post and see that you need to reset the printer. I want to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet Pro 6830 e: Message 'there is a problem with the printhead"

  How can I fix there is a problem with the print head.

  Hello

  If I could get help on the questions of my print head on my e-ALL-in-one-HP OfficeJet Pro 6830 series. I found information on the HP site that there are problems with this series and there may be given replacement printers. idk

• HP Officejet Pro 6830: "a copy" verso does not not after the 2 sides. Need reg. restored copy.

  I read all the forums and video saw how solve this problem, but it's vague.  I can copy from computer to the printer, but when I tried to make 2 sided copy would not default 1:1 copy face to print.  I changed the settings and did everything that I could to solve the problem.  Could someone help me with a process step by step for me to be able to print again.  He said: error like others have also had this problem.  I've updated windows 8 to 10 on the computer.

  I don't have a full manual with my product.  I looked online and instructions were not there for default of one side only.

  Hello @Tritonett,

  Thank you for showing your interest in the HP Forums! I see that you are having problems switch back on 1 side copy. I would like to help.

  I have provided a document to the copy of the Documents that you can take a look at.

  In the menu copy, you can save the settings and restore the default values.

  • Copy.
  • Save the current settings.
  • Copy.
  • Restore settings.
  • Restoration.

  If you are still having problems with the copy settings change, I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable
  and outlet for 60 seconds.
  Then reconnect the power to the printer and the wall outlet cable
  rather than a surge protector.
  This ensures that the printer is full on and can help
  This situation.

  Here is a link for the manual of the printer: Officejet 6830

  You may need to update the firmware of the printer: series printer e-all-in-one HP Officejet Pro Firmware 6830.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

• HP OFFICEJET PRO 6830 E - AIO PR: where and how to Exchange/Trade

  My printer has a bad print head, so I was able to exchange free of charge and received the new printer.  So, I received an email telling me that I have to return the old printer for the Exchange upgrade.  But I don't know where to send it?  And do I have to pay to have it be referred?  I checked through e-mails to HP, and then in the box, and I can't find instructions.

  CSO number:

  [Personal information]

  If you have the number, you used initially to contact HP support you would use the same phone number to contact HP support again. If this isn't the case, then you can use this link to contact the HP support directly.

• HP Officejet Pro 6830: HP Officejet Pro 6830 @hpeprint address not printing

  I just added my new HP Officejet Pro 6830 to my home network.  The printer is set up for my network with a Wi - Fi connection.  All updated software has been installed.  My operating system is Windows 10 (64-bit).

  When directly connected to my network, printing and scanning to my laptop, android or iPad works very well.

  However, when I'm away from my home network, I am remotely sends print jobs to my address [email protected] which is related to this printer with no result.  No error, no engravings, nothing.  I tried emailing my android phone, my iPad, even your laptop via Web site from my e-mail.  Nothing.

  Because the printer works well when I'm inside my network, is there something I have to during installation?  Do I need to make changes in my configurations?

  Any help is greatly appreciated.

  Hey @CTFaninNJ,

  I see that you encounter some problems with the help of ePrint to print from your mobile devices on your Officejet 6830 e-all-in-one printer. I can help you with that.

  Here's what we will do:

  1. Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. On the printer, click web services icon in the lower left corner of the display screen.
  5. Compare the address of the ePrint printer to the ePrint address as it appears on the app. If it is different, you must change the address ePrint in the application on the device.
  6. Try to send a document ePrint by sending an email.

  Please let me know if this allows you to ePrint or if you have other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

• OfficeJet pro 6830: scanning problem

  Hello

  I am trying to scan several pages... but the option ' save under... ". ' is not available.  I would like to save it as a pdf file.  As soon as I clicked on my computer, the next option is to 'Start scan '.

  Please notify.

  Thank you

  Hi @analisa808,

  Welcome to the HP Forums!

  I noticed that you cannot scan to PDF with your printer HP Officejet Pro 6830. And I'm happy to see it for you!

  To get help, I'll need some more information:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, USB, Ethernet, or wireless.
  3. If the printer is able to make copies.
  4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, if you are using Windows, try the HP Print and Scan Doctor program. And let me know what happens!

  Please see this post, want good answers? Ask good Questions, so that you can get the most out of these forums.

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• After you configure the new printer Hp Officejet Pro 8625 on Windows 7, it will not print the page of 'test' I need help!

  After setting up my new printer Hp Officejet Pro 8625 on Windows 7, it will not print the Page of 'Test '.  I need help!

  Also, when I roll over the image of the printer in the task bar, he says '0' of documents, so that it does not print.

  After setting up my new printer Hp Officejet Pro 8625 on Windows 7, it will not print the Page of 'Test '.  I need help!

  Also, when I roll over the image of the printer in the task bar, he says '0' of documents, so that it does not print.

  Thanks to everyone who responded to my help regarding my Hp OJ Pro 8625.  After all, I ended up doing a clean reinstall of my MS Windows 7, and reinstalling the Hp JO 8625 Pro software and that's all working now.  Some hoe there is a glitch in my Windows 7 that did not leave the Hp software to install correctly.  Once again thank YOU ALL!

• HP Officejet Pro 6830: Integrated network capabilities have been disabled.

  Trying to connect to my HP Officejet Pro 6830 printer wireless network, but it says 'integrated network capacities have been disabled. Contact your administrator or the person who set up the printer.

  I put the printer myself, and there is no administrator. It didn't work because I had to change the router.

  I understand that I must just reset the printer to the factory settings.  I also have to reconfigure the wireless to my router again.

  Can you help me, please?

  Hello, @Ash2 - greetings!

  Thank you for joining the HP Forums! I'm happy to be of your assistance.

  I understand that you need to reset your printer. I send you a private message with the steps to reset the printer. Please check the icon of the mailbox at the top right of this screen.

  Let me know how it goes. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Fax - HP Officejet Pro 6830: how to remove how remove the 'Fax - 6830 (network) HP Officejet Pro printers list option.

  How can I remove the "Fax - HP Officejet Pro 6830 (network)" option in the list of candidates of printer? First of all, I am a VoIP client and my salesman, like many others, does not fax support. In second place both my wife and I inadvertently try to print using this entry much to our annoyance. In third place for a non-commercial customer, it's an archaic device and that there should be a way to turn it off. "Fax - HP Officejet Pro 6830" does not appear in "Devices and printers", but it is in the registry.

  There is no entry "FAX". I gave up. I would attach a print screen, but I don't see how.

• HP OfficeJet Pro 6830 - scan to network?

  Hello

  Anyone know if it is possible to set up scan to network folder/path directly using the Officejet Pro 6830? The option does not appear on the printer control panel and requires the computer to be turned on in order and this option for the analysis to cross successfully.

  If not, are there plans to add this feature in a new version of s/w?

  Thank you

  Breleur

  HI Sylvain,.

  The model HP Offiecjet 6830 Pro does not support scanning to a network shared folder.

  For series Officejet Pro 8600 Officejet series manages this type of functionality, not the 6800 series.

  I highly doubt such a feature will become supported in the future...

  You can check the scanning to E-mail option of the printer, such only require the printer to connect to the network and need not the PC can be powered on:

  http://support.HP.com/us-en/document/c04310033

  Shlomi

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• HP Officejet Pro 6830 does not connect to WiFi

  I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

  Hi @CWoodland ,

  I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.
  
  I would check the network on the Mac password, to verify that the password is entered.
  How to find the password WEP or WPA key for your wireless network.

  You may need to restore the default settings of the printer, and then try again.

  Go to configuration, network configuration, restore the network settings.

  Then run Wireless screen of the printer configuration wizard again.

  Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

  If you need help, let me know.

  Have a great day!
  Thank you.

• E - aio HP Office Jet Pro 6830: HP office jet pro 6830 e - aio printer offline

  After reset the printer finally save it finally worked last night and now I am trying to print a document to my insurance and it keeps saying printer offline.

  In my remote control panel and the list of printers, I have HP OfficeJet Pro 6830 (network) status offline

  also, in printing preferences, all shortcuts printing are locked?

  Aprild

  Hi aprildlyon,

  I'm sorry to hear that your printer displays "printer offline".

  Here is a document , you can follow to solve this problem.

  I hope that this solves the problem for you.

  Jean

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."