OfficeJet Pro 6830 e: Message 'there is a problem with the printhead"

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• OfficeJet Pro 8600 +. Error "there is a problem with the printer or the ink system... »

  OfficeJet Pro 8600 +.  Once we replaced the ink cartridges, our printer gives an error "there is a problem with the printer or the ink system.  Turn the printer off, then on.  If the problem persists, contact HP.  We've gone through the start/stop several times.  We also pulled back and ink cartridges in, in addition to taking the print head at.  I ran a diagnostic test download and it comes back with "unknown error (06).  Help, please!

  Thanks for your reply.  We exchanged all Costco ink cartridges and the printer seems to work very well at this point.  Yes, we did all of the print head and cartridge cleanings.  Nothing seemed to help.

• OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

  Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

  Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

  No idea what it would cost for this repair?

  Or given the pricing model for ink jet printers, are we better off he throw?

  We had an Epson printer that has lasted several years; Maybe we should go back to them?

  Hello

  Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

  Note: Changing the country click and select your region as required

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Be sure to have proof of purchase available to provide the necessary technical support representative.

  In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

  Do it as soon as possible and let me know how it goes.

  Shlomi

• HP Officejet 6600 Guard giving the message there is a problem with the printer or the ink

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• OfficeJet Pro 6830: There is a problem with the printhead

  There is a problem with the print head.  Or can not find the print head

  This problem just started happening. Everything was ok after replacing the cartridges of printers with HP cartrighes for this printer, printed since the replacement of cartridges.  I followed the instructions given by your troubleshooting solutions.

  turned off and unplugged, removed and replace the cartridges back in, printed on a sheet of paper indicating that the print head was aligned, printed what he needed at the time and now does it again.  I repeated the above instructions and it just keeps saying the same thing.

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• Message 'there is a problem with the Windows Installer package

  I have Vista 64-bit Service pack 2

  On my computer HP ProtectSmart Hard Drive Protection has stopped working... .it shows such as the disabled and 'activate' is grey.

  I went to HP to download the new version.  It downloaded, but then to install I got the following message:

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  How can I fix?

  Please help pleas...

  Thank you

  "C:\Windows\system32\msiexec.exe'-I 'C:\Users\David Candy\AppData\Local\Temp\IPDT_Install.msi '.

  Is the command line to install a particular product. Use the Task Manager to find your command line.

  Then change to add logging.

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  FixIt

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  For the visit of the list the most comprehensive

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  --

• HP OfficeJet Pro 6978: There is a problem with the printhead

  I am trying to install my new printer.  Turned on, the screen displays this message: "Is there a problem with the print head."  I have downloaded all the software and drivers, installed ink cartridges that came with your printer, followed the troubleshooting online and still the message will not go away.  I registered the product and tried to contact the HP support, only to get the message that this device is no longer supported by the HP BRAND - it's NEW!  I can't find phone # for support, so I'll try this forum.  If no help, I will just return it.  Very frustrating.

  As it is brand new is not same Jack with it. Take it for a full refund and buy something else.

• error message 'there is a problem with the printer turn the printer off even more'

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  Hi sandrafranks,

  Thank you for your answer!

  In my view, it is unwanted material. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope this helps and have a great day!

• OfficeJet Pro 6835: Error: there is a problem with the printhead

  I see that the only recourse for all those who, so far, should be under warranty.

  We rarely use the printer, if the error occurred when he was one month, per week and five days out of warranty.

  Someone has managed to speak to give them some satisfaction?

  Obviously, it is a known issue with this printer, and we would he probably discovered (only used a set of cartridges so far - as I said, it is not so much) if we had given him more difficult to use.

  Thanks in advance.

  Don.
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  Hi @WestofYouLB,

  Welcome to the Forums of HP Support!

  I see that your printer HP Officejet 6830 reports a "print head problem. I would be pleased to direct to the correct Department to help you. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how this must be frustrating for you, because you don't use the printer very often.

  Due to the nature of the error message on printer HP Officejet 6830, I highly recommend contacting HP to see what your options are.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the results. I can't wait to hear strings attached good luck!

• HP Officejet Pro 6830: There is a problem with the printhead (0xc19a0003)

  Hello

  Hoping someone can help me. Bought my printer only within the last few months & this error. Followed the reset of the measures recommended & also used the doctor HP soft but still no luck. Appreciate any advice.

  Thank you

  Kenny

  Hi Kenny, the best bet is to contact the HP Support that you will need a replacement printer. If you are based in the United States on the link verifying contact support at the top of this page...

  http://support.HP.com/us-en/document/c04839288

  Can you please let us know how you get on?

  Thanks, Ciara

  

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• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

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  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

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