HP OfficeJet Pro 6960: Differences between inkjet cartridges

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• HP officejet pro 8710: difference between HPOffice Jet Pro 8710 and 8715

  I just bought a HP 8715 at costco but went to Staples and their model is 8710. seller says the 8715 is a lesser model feature offered only to large stores and discount stores... is this true.  When I install with the disc, for the 8715, he keeps referring to the and said in fact on the Toolbox newsletter I have a 8710...

  Can someone clarify this for me... just want to be sure I have a good model... works well, but the difference of $10 I can come back to Staples for the 8710.

  Hello

  The HP Officejet Pro 8710 and 8715 are the same product, as part of the 8710 series.

  These are only differences commercial for the same printer, which may apply to different retailers or regions.

  You can find the specifications below, you same specification applies to both model:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015/document/c04959111/

  Kind regards

  Shlomi

• HP OfficeJet Pro 6960: my hp Officejet Pro 6960 uses a black cartridge for 30 pages. Is this normal?

  I do not receive the error messages, find just using the very expensive printer

  Thank you for your response.

• HP OfficeJet Pro 6960 All-in-o: scan multiple pages to a pdf file

  Hello

  I recently bought this printer/scanner and I'm very happy with it. I just have a problem with the scanning. I can't find a way to save several pages in a single file. I use the document feeder and go through all the pages, but they appear as separate files. I'd appreciate any help on how to solve this problem. Thank you very much.

  Hello
  
  Thank you for using the HP Forums.

  This resource will help you:

  HP Officejet Pro 6960 series: scan a document of 6 pages 2 sides using the ADF

  Hope that helps!

• Satellite Pro A30: Difference between the motherboard K000013790 vs K000011360

  Hi all

  I need to replace my motherboard on a Satellite pro A30.
  The Board of Directors is to be replaced is a k000011360.
  The advice I can get to replace is K000013790.

  Can someone tell me the difference between these two?
  I have a 2.6 GHz CPU that may not be supported by the
  replacement card.

  If I understand correctly, all Pro A30 boards have a standard form factor
  so can be interchanged.

  TIA,
  Ray.

  Hello

  I'm really skeptical that anyone here can give you accurate information. Maybe you will be lucky and a technician will be post but before wait you here and size your time I recommend you exchange it with the same.

  On this way, you will be sure that it will work well and there will be no problem with the other hardware components or maybe sort of moderator suites like overheating, permanent cooling fan running.

  Also can you check if this card fits into the A30 (ports on the right place) case?

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• HP Officejet Pro 8000 Wireless: Unable to print labels on my HP Officejet Pro 8000 Wireless color inkjet printer

  Hello Forum,

  I don't want to appear redundant, however, I always have the same problem, cannot print on different media (for example. Labels, Matt / glossy papers, etc.) other than plain white paper. As I said in my original post (below), I tried different settings, different programs, etc., without any result. The printer does that pass through without printing media, leaving the error / blinking yellow light.

  I believe that this printer is able to manage different media other than paper white just to 'stick '. Again, I ask your help to solve this problem. It is and has been, very frustrating trying to overcome this restriction of printing!

  Thank you all!

  (Original post)

  I can't get my HP Officejet Pro 8000 Wireless inkjet color printer to print CD / DVD labels. I have tried various printer / paper options but the printer just feeds the media (in this case 'Fellows' brand matte CD 2-top) then spits it right back with result error amber light flashing.

  Printing has a sensor that determines if the paper is loaded and feeding properly into the printer.  If you print on media that is colored or printed features we can confuse the sensor.

  One thing to try - cut a strip of the sticky part of a post-it note maybe 1 "wide by 1/4".  Attach it to the top left of the sheet of labels on the side to be printed, the long side on the short side of the paper.  This will then put face down into the printer, with the band on the upper right of the tray paper.  After printing, you can remove it and reuse it for the next page.

• OfficeJet pro died with installed new cartridges

  I just installed a complete set of new cartridges in my officejet pro more than 8600, and less than a week, he died. Troubleshooting with hp support online and the diagnosis is food dead internal; cannot be replaced. Now, I want to know if I can get the printer of the new cartridges that I just installed which cost me over $ 100. I can't have the power to the printer. Any ideas?

  I answered my own question while I expected a response from the community. I have removed the screws at the back of the printer and managed to lift open in the rear, enough to get my hand inside and remove the whole print head and cartridges by lifting the white lever.

  There you go.

• OfficeJet pro 8600: printing with black cartridge only

  I just replaced the black ink cartridge (the other colors are exhausted and still in the machine) but I want to just print in black, but it won't let me - please advise

  This isn't what you want to hear, but you will need to replace the color cartridges as well.  The 8600 Pro Officejet has separate ink supplies and a replaceable (but expensive) print head.  If the printer works (in black only) with one or more color exhausted it can damage the print head.  To avoid damaging the printer hangs printing if one or several colors are exhausted.

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Officejet Pro K5400: Replaced an ink cartridge, but it still considers that it must be replaced!

  Very recently, I replaced my yellow ink cartridge and it worked fine for a few days, but now the printer tells me that he should be replaced, even though I replaced it a few weeks ago! It's never happened before.

  I can't find any online solution that worked... any suggestions?

  Thank you!!!

  Hello efieg,.

  Thank you very much for your answer! I have found a document of troubleshooting for you I'll post for you below. Maybe reset the printer and clean the contacts can solve this problem.

  I hope this helps, let me know how it turns out, and if you are still experiencing a problem with your reading yellow cartridge incorrectly.

  Cartridge issues

  Good luck!

• HP Officejet Pro 8600: Changed the wrong cartridge

  I changed the ink wrong cartridge.  One that I used didn't need to be changed.  Once this cartridge is inserted in the printer it breaks a seal?  Or I can put it in the box for later use.  He was not in a sealed box.  It dries?

  Oops - I thought the cartridges 564 style rather than the 950/951 (I have printers that use each here...).  To avoid any problem with cartridges 950 or 951, but you may be putting them in a bag for extra protection.

• OfficeJet Pro 8500 has more printer cartridges is no longer supported?

  Hello

  I learned from a couple of different retailers now that this printer cartridges are no longer provided by HP. Also, they are no longer available through the HP store. What is called integrated obsolecence? The printer still works well. Why should I be forced to go out and buy another printer when it is less than 3 years old?

  Hello

  My first link above is the HP Australia. D I have ck Smith ends down, in my opinion, they closed several stores after change of ownership.

  Kind regards.

• OfficeJet pro 8500. Installe4d new cartridge HP cyan. Do not print this color

  Installed a new HP cartridge twice. preformed cleaning cycles & alignment. Will not print cyan. Worked fine until I changed the cartridges

  There could be little ink clogging one of the ports of the print head. There is a document with steps to help solve the problems of location printing here.

  Make sure you do 3 levels of cleaning print head. If none of the steps of work, then you may need to replace the Cyan/Magenta Printhead or the printer.

  I hope this helps.

• OfficeJet Pro 8625 black ink cartridge setup snap

  I am trying to install our new printer Officejet Pro 8625 and the black cartridge (950) that came with it does not come off in place. Every time that I push it in it jumps out. I tried to use another cartridge (950) that was in our Officejet Pro 8600 and she also wouldn't install despite editing perfectly in the other printer.

  Hey @millconst ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  It's clearly a hardware problem if different cartridges component snap. I STRONGLY recommend that you call into Technical Support HP.

  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps.