HP Officejet Pro 8600: Cleaning printer heads

I replaced my magenta cartridge with an original 951XL. When I print the magenta ink is streaked. I did 3 cleanings of procedure and nothing has solved this problem. Now the yellow begins to do the same.  After the execution of a progress report on the system of distribution of ink they are still coming striated. The print head may be failed? Thank you

Hey @Zen540,

Thanks for getting back to me on this subject. I'm sorry to hear that the steps I provided could not solve your problem of print quality.

The mechanism of the print head at a cost of e-all-in-one printer HP Officejet Pro 8600 about 150 US $. And there is always the possibility that in your HP Officejet printing system could be defective. Therefore, if you install a new print head and it fails to solve the problem, that a replacement printer would be necessary.

At this point, I would recommend reaching out to the Technical Support queue by phone to explore the additional hardware options.

HP Technical Support can be reached at the: 800-474-6836.

If you do not live in the United States / Canada region, please click the link below to get help from your region number.

Worldwide contact HP

When you talk with the phone support agent, please notify them of all the troubleshooting steps you have completed and the results of these measures.

I wish you good luck going forward with this!

Tags: HP Printers

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