HP Officejet Pro 8600 does not print

Similar Questions

• HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

  Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

  Hey @gmi7envy,

  Thanks for posting in the Forum from HP Support.

  I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

  I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

  Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

  Uninstall your printer

  • Press the Windows key + r
  • Type of control panel and press enter
  • Click on programs and features
  • Select the driver for your printer from the list, and then click on uninstall.

  Remove temporary files from your PC:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Download the printer Installation Wizard

  Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!

• HP Officejet Pro 8600: HP Officejet Pro 8600 does not print from Tray1 or tray2 after hardcoding IP

  Hello

  We recently pre-programmed IP address for this printer and it has now 2 questions:

  1. it will not print from the default tray which is tray 2 (says it's out of paper) that is not

  2. in printing on tray by default, he's trying to print from the Tray1 which is the plateau of the envelope

  It worked fine for 2 years until this IP address change.

  Here's my device settings, who has always worked before the change of IP address:

  

  Thank you
  PAM

  Hi @RDVNA and welcome to the Forums of HP!

  I see that you are having problems of selection of bac. I would like to help!

  I have a few steps to get started:

  I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I suggest also download and run the HP print and Scan Doctor.

  Good luck and please let me know the results of your troubleshooting operations.

• HP Officejet Pro 8600: Officejet Pro 8600 does not print after changing again router

  8600 worked fine on wireless for a few years. Have just changed provider of broadband services and installed a new router - I ran the Setup wireless on the 8600 and it tells me 'successful connection' but blue light wireless is disabled and when I try to print from any PC in the local network printer shows as offline. I deleted the settings of the printer to a PC and tried to reinstall, but the printer cannot be found. Next steps?

  Hello

  Thanks for the comments.  That is to say that it is not found, because the printer is not connected to the network.

  Here's what we recommend:

  1. replace the default wireless networks.

  This resource will help you:

  Restore the default network printers

  2. We recommend that you use the Auto Connect (AWC) for your printer Wireless HP software installation.

  Download and install the FULL features software, this wizard will help you:

  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  If you are not familiar with the AWC, this resource will help:

  Setting up the printer using HP Auto Connect Wireless wireless

  Hope that helps solve your problem!

• After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

  The printer works properly from the computer with Wi - Fi. The copy of front button works correctly to print a copy of the document on the scanner. But when you run the HP Scan 3 application, the error message is displayed: scanner communication cannot be established. OfficeJet Pro 8600 [CDD814] is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. After clicking OK, the unexpected fast HP scanning error button appears. Turning then does not cause the parser should appear. Using the system preferences > Print & Scan shows the printer but does not show the scanner. By selecting the button scan in the box dialog does not reveal a scanner.  Device is only 1 month. Help!

  I have connected to the Live cat HP, which has accompanied me through the process. It turns out that I had to delete the printer, then turn off the router and the printer. Reload the drivers from the CD. Reboot the router and the printer, and then run the installation program. Seems the router, "forgotten" on my printer and scanner. Thank you, HP!

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJt Pro 8620: OfficeJet pro 8620 does not print

  My new 8620 habit simply printed.

  Scan and these images successfully appears on the laptop.  Wireless connection is strong and recognized.  can print from 2 different iPhones, but nothing of the laptop.

  Print Manager and HP Web site so tell me the printer is online and ready, and is the default printer recognized and there is no problem with the printer.

  Same printing page Web HP EWS but nothing else of the laptop may print

  Running HP Print & Scan Dr. (about 4 times) and the test page does not print, but I can print the internal test page.  Then say it is a software problem and uninstall.

  Have uninstalled and reinstalled twice, completely deleted printer off, unplugged, ALL but nothing doesn't make this stupid boring piece of manure impression

  Not sure whether I'm under Windows 10 32 or 64 bits.  Remember exactly where to find this info.

  Urgent need help I have work to do.

  Thank you

  Hello

  Thank you for using the HP forum.

  Have you tried to install the HP printer software?

  You can download and install the software FULL of HP printing features to win 10 (32/64-bit):

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Let us know if it works and what are the errors that you see.

  We recommend that you uninstall before reinstalling the previous software.

  Hope that helps.

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• OfficeJet Pro 8600 does not scan full page legal-size

  I have seen this question several times in these forums, but solutions do not apply to me - I can not find the applications or the settings or patches do not resolve the problem. I am running Windows 8 32-bit with a HP Officejet Pro 8600. When you scan a legal size document, the entire page is not scan, even when I select a custom size. The bottom is cut roughly where a letter size page would end.

  If you respond with a solution, please be very specific, i.e. If you say "Control Panel", you mean the control panel of Windows 8 or the small touch screen of the printer itself? If you want "pull me up to the HP application", please say that the we - there are several installed on this computer, and I've tried them all.

  

  Thanks in advance...

  In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.

• OfficeJet Pro 860: Does not print envelopes

  My printer stoped printing of envelopes. This produces both in Word & Word Perfect.

  Hi davidehouse,

  What happened when you tried the steps outlined in this guide, the printer prints blank Page or does not print black or color ink? Also, have you tried the HP print and Scan Doctor?

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope hear from you soon!

• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• HP Officejet Pro 8600: Officejet Pro 8600 do not print

  I keep getting "the printer is not connected" in the print queue when I try to print wirelessly with my mac os x 10.9. The printer and the router are turned on and I recently installed the printer software, because I have not yet printed with this computer. I am able to print with my laptop windows 7 fine. Any advice?

  Welcome to the HP Forums @bg34,

  I read your post on printing problems you're facing in your Mac running 10.9 when printing your Officejet 8600 and I wanted to answer with my suggestions for help.

  See this link, try the steps in order and also try the "things to try" section and you should then print!

  "Printer offline" or "printer does not" Message (OS X)

  If you have trouble, let me know and I'll do my best to help.

  Hit the "Accept as Solution" If we have reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

• HP Officejet Pro 8100 does not print - wired network connection - Mac OS x 10.9

  I have my 8100 Officejet Pro connected to my home network via a wired ethernet connection. I use Mac OS X 10.9. We had ongoing problems with the printer is accessible via the network. Whenever we have set up the connection, it works for a few print jobs, but whenever we close the printer, the next attempt to print always fails.

  I just went through all steps to solve the problem. I went back to square one: reinstalled printer drivers on my MacBook Pro running Mac OS x 10.9; has passed through all stages of wired network connection. and now, every time I send a job to the printer, it fits like the receipt of employment and printing, but the printer itself does not.

  The Billboard on the printer indicates it is connected to the network. Print the Network Setup page confirms it is connected to the cable network. Visit the IP address of the printer via my web browser also confirmed. I am able to print a printer HP Print Utility status report, so I don't know that the computer network and the printer are connected and communicate with each other. However, I can't print from MS Word, PDF files or anywhere else outside of the HP Print utility. Work is revealed in the queue, where it shows the status of each page completely 100%, employment disappears, but does never print it.

  Help, please. This has been a problem since I bought the printer, and now that my warranty has expired, it's my last hope of fixing. I'm at the end of my tether with a device that I spent enough money on to expect to work, and it does not work properly literally since the day where it was purchased. All attempts to implement working temporarily, at best. Thanks in advance and if you need more information, please let me know.

  Hi DBG345

  I understand that you are now able to print from USB, but not on the network.

  There are a few things you can try.

  Connect the printer to the router with the ethernet cable.

  Unplug the USB cable.

  Get the IP address of the printer.

  Click on the Apple.
  Click on System Preferences, click on the print icon and scanning, select the printer, click the sign - to remove the printer. Then click on the + sign, then select the printer from the list, select the printer name first, if it does not try the driver airprint, (airprint is apple pre-installed with functionality of basic pilot) click on the Add button.

  You can try is to add the printer as a Protocol IP to see if it will work. Go to Apple, system, print, and scan preferences, click on + button, then select the icon of intellectual property across the top, type in the IP address of the printer, select direct stream below, then apply.

  Try to print.

  I would like to sign up for updates from the HP driver. When available, you will be informed by e-mail.

  Hope that helps.

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• My blue ink in HP Officejet Pro K550 does not print, even though I tried to put in a new cartridge.

  My Officejet Pro K 550 printer, has lost its ability to print blue ink, but I tried to change the cartridge. Other colours and black work well.  Can you give me any advice as to what may be wrong?

  Hi Linda,.

  I found some of my colleagues who have worked on this printer. There are some things to try, however, it is not all good news.

  The engineer estimated that on the print head nozzles may be clogged for 2 reasons. The first is that there is only some residue ink. Here's what he said: "perhaps you can suggest to the customer to try to remove the print head (just the print head which has cyan nozzles), use a cotton pad or damp cloth to clean the residue of ink around the nozzle. Replace the printhead, and then do the cleaning sequence that the manual says. This procedure might be able to recover some scenarios of nozzle clog, but he's going to use up little ink. »

  However, it may be that air took the print head: '. '. If the print head is deprimed, that means air penetrated in a certain room after turning on which can never be purged, causing not able to sink more ink. In these cases, I think that the print head should be replaced. »

  The engineer also spoke with assurance of customer, who believes that this particular product is past its end of life, which means that it is technically longer than Hp designed to operate. I know that you only had 3 years, but you want to be aware of this.

  Karen