HP Officejet Pro 8600 Scanner failure-CM749-64001

Similar Questions

• OfficeJet Pro 8600: Where is the HP OfficeJet Pro 8600 scanner software?

  I had to go Mac machines, and when you are here looking for the latest version of the software for this product, I'm only given the opportunity to download HP Easy Start. On the old machine, I got 3 scan from HP and other utilities. I can't find that this software scanner anywhere and therefore cannot scan on this net machine.  Can someone point me to download appropriate software please? Thank you. Here's where I was looking: http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8600-e-all-in-one-printer-series-n9...

  Found in the Apple App Store, now called HP Easy Scan.  Could make this more clear in terms of support!

• HP Officejet Pro 8600: Scanner stop working

  The scanner to stop working on my HP Officejet Pro 8600 after downloading Windows 10

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series-N9...

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  You should be able to use the Scanner software after the foregoing is installed successfully.

  Hope that helps!

• HP OfficeJet Pro 8600 scanner software

  I am running Windows Vista and just bought the printer HP OfficeJet Pro 8600. I'm having a hell of a time with this printer and is seriously considering to go back if I can't get this figured out as soon as possible.

  When I open the software HP OfficeJet Pro 8600, open it from the main panel I double click on the 'Scanner Actions' button, then on the "Scan Document or Photo" button, nothing happens. I can not get the scanner software to open so that I can control my options of scan of the computer.

  Thus, starting from printer control box, when I go to scan, I am only able to "Scan to Network Folder" and can not scan to computer. The message I get is "computer is unavailable.

  I am able to "Scan to Network Folder" so I'm not too concerned about this issue, however, I have to be able to access the scanner software so that I can set my parameters of scanning etc. on my computer.

  I buy the device for the wireless. I could not access the software when you are connected wireless with so I tried to connect via USB. No difference what so ever.

  I've uninstalled and reinstalled the software 4 times so far. 2 times since the CD and 2 times from the website of HP software.

  Hey dleman. Sorry to hear that you have questions and I thank you for your detailed messages. I would try using the doctor printing & scanning HP. This tool will attempt to solve the problem for you and provide a specific code if it cannot solve the problem.

  Let me know how it goes and if this does not resolve the problem, we can go from there.

  Thank you

  SeanS

• OfficeJet Pro 8600: Scanner Communication cannot be established.

  Error message - scanner communication cannot be established.  Running printing HP and doctor Scan and shows all go well.  What to do next?

  Hello

  Thank you for using the HP forum.  We suggest that your uninstall and reinstall the software FULL of features.

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/identify?q=OfficeJet+Pro+8600&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

  Before you download, select your printer model correct, the operating system and the software features FULL.

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Hope that helps!

• HP Pavilion: validation of the officejet pro 8600 printer failure

  I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

  Hi @CAAJ,

  Thank you for joining the Forums of HP Support!

  I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
  What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

  If the problem persists, try the steps in this guide:

  • Print jobs stuck in the print queue (Windows)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• OfficeJet pro 8600: Wireless officejet pro 8600 macbook air scanning

  Hello

  I have a macbook air running on Yosemite that I try to get my Officejet pro 8600 scanner to the computer.

  Despite installation, uninstall, reinstall and it several times, I can't make it work.

  Can very frstrated, anyone help?

  Hi @Benking116 and welcome to the Forums of HP

  I'm sorry to hear you had problems of scanning your Officejet 8600 to your Mac in OS X 10.10, but I'm absolutely going to do my best to help!

  If you open HP Scan on the computer, you are able to scan from there without problem (please refer to this document scan from OS X with HP full software functionality to see how to open the HP scanning software)? If so, I think you just have to activate the scanning to computer in the HP software. Please take a look at this Re: definition of Scan post and he will inform where to go in the HP utility choose Activate Scan to computer. After that is done, are you able to the printer to the computer?

  If you are UNABLE to analyze through the HP scanning software, the issue could be just communication itself. In this case, try the steps in this document to the printer is not maintaining the wireless connection .

  Let me know how things are going for you

• OfficeJet pro 8600 vertical black lines printing when you use the scanner/copier of SMA

  I have an Officejet Pro 8600 Plus model N911g that I got a year out of warranty. Worked perfectly until this week when I scanned approximately 50 pages through the ADM.  During the process of digitisation of the black vertical lines began to appear on documents that are scanned or print (color or BW) through the ADM.  Scanning or printing directly from the scanner glass is not the problem.

  I checked, cleaned and cleaned all (rolls, strip scanning, scanning glass) it is possible via the information provide in these forums from other veins knows on their production lines.  No change...

  I unplugged the printer all the network and fax cables and tried scanning or copying with the power of the device, NO CHANGE.  Don't know what the next step might be other than the factory reset (don't have documentation on this process).  Additional suggestions would be appreciated.

  Bcrigler

  Hello

  Please go through this document from HP, this problem is because of the dust or some contamination on glass scalled

  http://support.HP.com/us-en/document/c02881567

  Here is a video, the printer is not JO 8600 but the mechanism is the same, then even this video will be a great help

  http://www.YouTube.com/watch?v=CGn7FJvH8sE

• HP Officejet Pro 8600 Plus the Scanner Software

  Hello

  I'm a big fan of HP products.  My last several printers, scanners and computers were all HP.

  I recently bought the HP Officejet Pro 8600 Plus to replace an older machine with similar features (ADF, duplex, etc.).  The previous machine was also an HP printer.

  The problem I encounter is that the software appears to have been downgraded.  The software on my previous machine had the ability to automatically analyze the photos laid on the flat bed scanner in individual jpg.  With the software on this computer, it seems that I need to manually crop each image.  The options for optimization of each picture, eliminating scratches, automatically adjust color, sharpness, etc. are all gone.

  I really miss these features.  I found that I had been using a "basic" version of the software.  I installed the full version and found it a little different, but it still lacks the automatic selection of the image and image tweaks I did this inveterate of.

  Is it possible to recover these options?

  Thank you

  -MrXmas

  What I found there are some good options based on their comments, I'm not sure if they will have all the features you're looking for, but...

  http://goo.GL/Czm1

  http://goo.GL/3KUR

  I would like to know if this is useful!

• After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

  The printer works properly from the computer with Wi - Fi. The copy of front button works correctly to print a copy of the document on the scanner. But when you run the HP Scan 3 application, the error message is displayed: scanner communication cannot be established. OfficeJet Pro 8600 [CDD814] is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. After clicking OK, the unexpected fast HP scanning error button appears. Turning then does not cause the parser should appear. Using the system preferences > Print & Scan shows the printer but does not show the scanner. By selecting the button scan in the box dialog does not reveal a scanner.  Device is only 1 month. Help!

  I have connected to the Live cat HP, which has accompanied me through the process. It turns out that I had to delete the printer, then turn off the router and the printer. Reload the drivers from the CD. Reboot the router and the printer, and then run the installation program. Seems the router, "forgotten" on my printer and scanner. Thank you, HP!

• HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

  I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
  in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

  How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

  Thanks for your help to solve this frustrating problem.

  Hi Knitter507,

  Try to do a hard reset as described in the following link.  Click here

  If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

  What is the operating system for your computer?

  You are able to make a hollow photocopy the ADF?

• OfficeJet Pro 8600 N911n scan to folder gives "system failure."

  We have an Officejet Pro 8600 N911n and we set it up to scan to folder, but it gives an error "system failure."  Rights have been given and file is shared with all the rights and even tried using the admin account and still the same error.  They had a different printer configuration a year or two there has been no problem.  Here is the screenshot of the error.

  I see that a FW update for the 8600 JO is available on the HP support site.    By chance, it is a point made in this update?    I tested a network folder today and it worked fine.   Have you tried other folders as well?

• Printer HP Officejet Pro 8600 Plus works but the Scanner does not

  I recently bought a Toshiba laptop with Windows 7 Home Premium operating system.  My previous laptop is a Toshiba also upgraded to Windows 7 Home Premium operating system.  I have a printer HP Officejet Pro 8600 more all-in-one printer.  The printer/scanner works fine with my laptop more older but with the new laptop that I can't get to the printer.  I am not able to get the scanner to work.  I reloaded the software several times but the scanner still does not work.  The scanner works fine with laptop more old, even if it has the same operating system.  I get an error message that says "Scan of the computer is turned on.  You can start a scan from the printer.  Your computer is not listed as an available computer control panel of the printer.  If please restart your printer and try again. "Can anyone help with this?

  Hi ranjisamaraweera,

  Even though I'm MVP I represent Microsoft or speak. If I can and will speak
  as I think.

  The proper functioning of the printer and Scanner is the direct responsibility of the producer of material
  and no windows. There are hundreds of these devices that work correctly on Windows 7 if
  those who don't have no drivers and other interfaces which are not compatible to Windows 7 should be
  written correctly. Of course many older devices are not supported by their creators for later
  Versions of Windows. Microsoft passes but does not write drivers and interfaces
  Printers and Scanners need to function properly. So, the manufacturer and no one else, is totally
  Manager to see if there are interfaces and appropriate drivers.

  Many device makers do not write new drivers and interfaces for older hardware because either
  they cannot support the new methods or because they want to sell new hardware.

  Personally, I don't think that Microsoft is lying because they also say that device manufacturers have the
  Omos unique to provide the necessary compatible drivers and interfaces.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP scanner not work on the new Officejet Pro 8600

  Hello

  I have a brand new Officejet Pro 8600 Premium and a not scan using the HP scanning application.  When I click on the "Scan" button, I finally have a message that says "Sanner reported an error Impossible to log on to the device.  I am able to print without any problems.

  I've updated all the software with the latest version from the HP website.  I'm on OS X Lion of the mountains (10.8).  I am also unable to perform a scan by using the picture Capture application in my folder of the application.  When I try to use this application, all the buttons are gray, so that I can not click on them.

  Thank you

  Chris

  I was able to fix this on my own.  I discovered that SNMP has been disabled in the settings of the printer.  Once I enabled it, not only the scanner started to operate via HP Scan, but the HP utility has been able to identify and change the settings of the printer, where before it only showed the printer as 'unknown '.

• N911a HP Officejet Pro 8600 error scanner cannot communicate with the computer.

  Original title: is anyone has the sweep of HP Officejet Pro 8600 n911a problems when you use Windows 7 Pro?

  Just bought this laptop of HP Pavilion dv6-7138us, and had the updated operating system upgraded to Windows 7 Pro, directed by Office Depot until I take possession.  The all-in-one HP Officejet Pro 8600 n911a (bought a few months ago) will be analyzed to this laptop.  I can't access "managing the scan of the computer."  When I try to open the scanner of the icon, the message begins with "scanner cannot communicate with the computer."  I was on the HP support forum, tried to uninstall and reinstall the driver, even tried to download the driver on the net, you run printing HP & scan doctor, tried all disconnect them reconnect restart options, all without success.  The functions of printer normally with this laptop and the printer function scanner AND correctly on other two laptops running Windows XP Pro.  Which makes me suspect that this is a problem Windows 7 Pro.  Could this be just?

  My apologies if this isn't the right forum for my problem.  Please redirect me if this is the case.

  Any real help will be GREATLY appreciated.  It's so frustrating!

  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.