HP officejet pro 8610: hp officejet pro 8610 printing problem

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• HP OFFICE JET PRO 8610: printing problem HP OFFICE JET PRO 8610

  I have a problem with HP officejet Pro 8610 print, it prints very slow and then it stop in the middle and then print again after 3-5 seconds, it is very time consuming. I've known this for 2 weeks and this printer is brand new as 2 weeks of age. I tried to reinstall it 3 x already. I use a wireless connection to the printer, but even if you use a usb cable I still encounter this problem. Please help me with this printer.

  Hey @FICONT,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with your PC of Windows 8.1 slow printing to your Officejet Pro 8610 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, please let me know if you still have problems slow printing.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 8630: HP Officejet Pro 8630 printing problem

  Hello

  I have a printer HP OfficeJet Pro 8630 with two different computers connected on it. I have no problem printing from the computer that I use every day, but when I try to print from the other office, nothing happens. The second recognizes the printer and says it is connected, but it does not recognize the printer. In the meantime, I can turn around and print something on the computer to work immediately after I try to print on the other. If anyone has any suggestions, I would be very happy! Thank you.

  Hi @AdminGuy,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you have a HP Officejet Pro 8630 e-all-in-one printer is connected to two computers via a wireless network, the main one has no problem printing, but the printer is not responding to print jobs sent from the second PC. I would like to help with that.

  Is the PC that does not work with the printer to Apple or Windows computer, and what operating system is running?

  If it's a Windows PC, try to download and run the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.

  Please get back to me if you want.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• Officejet Pro 8620 printing problem

  I am trying to print a document of 26 pages, double sided on my new printer officejet pro 8620. It prints a page aside 26-20 double ok and part prints then stops of 19 page. My windows o/s 8.1. Anyone has a solution. Thank you

  Hi Roger41,

  Welcome to the HP Forums!

  I see that you try to print a document duplex of the 26 page with your HP Officejet pro 8620, and he stops on page 19. I'm happy to help you with this printing problem!

  To get help, I'll need to know:

  1. If the printer is connected, USB, Ethernet, or wireless.
  2. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try the HP print and Scan Doctorand let me know what happens!

  I hope to hear from you and have a nice day!

• HP OJ 8610: printing problem

  Instalation of HP JO 8610 pro network. I can print and scan from a pc without problem aney (windows 7)
  with the 2end pc: the connection is made, I can scan, but I can't print! scan and HP print test page printed to the icoudent doctor, but I could print internal test page? I did uninstall and installation softwahre fromcd and internet hp webside. Help, please

  Thank you

  Hello @firaskhalil,

  Welcome to the Forums of HP Support!

  I want to help you solve your printing problem you feel when trying to print from your Windows XP computer to your network connected HP Officejet Pro 8610 e-all-in-one printer. I understand that you are able to print correctly on your Windows 7 computer network. I see that you can run the HP printing and the doctor without any problem analysis tool and print a test page with success over there from the Windows XP computer. You are also able to scan without any problem. With all that being said, I think that what you experience on the Windows XP computer is a driver conflict. I think that your software and network connection are quite well. That being said I will guide you through the addition of an alternative HP Officejet generic print driver. You won't lose any functionality while using this replacement driver.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. Check the box run
  3. In the Temp folder, type folder , and then select OK
  4. When the Temp folder opens, click the first item in the list, and your shift key on your keyboard and scroll down a few lines and click another item in the temp folder. Everything between the two points that you click on will highlight now. Select the "delete" button on your keyboard.
  5. Continue these steps until all items in the Temp folder have been deleted. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer are affected by your by deleting temporary files. A file should always be used in the Temp folder, you will get the pop up 'try again ' or 'Cancel' the point. Simply close the pop-up screen, ignore this file and proceed to remove the remaining files.
  6. Once the Temp files are deleted, close the folder
  7. Right click of your recycling bin on your desktop and select empty recycling bin

  Step 2: Download driver replacing:

  1. Please click here to download the appropriate driver
  2. When the site opens, select the download button at the top left
  3. Allow the download to run
  4. An extraction should take place once the download is complete
  5. If the installation window opens automatically, please close the window.

  Step 3: Adding a driver replacing:

  1. Click on the Start menu, then select box to run it
  2. Type %temp% , and then select OK
  3. When the Temp folder opens, find the file 7z
  4. Click the 7z folder to open it
  5. At the top of the window, you will see the path of the file bar. It may look like: Local C - users-AppData-Local - Temp-7z... drive Left click once on the right side of the bar. Everything in this bar will highlight now. Right-click on the highlighted file path and copy it. 
  6. Close the Temp folder
  7. Click on the Start menu
  8. Choose Printers and faxes (you may need to go to the control panel for this)
  9. In the Printers folder, right-click on your HP Officejet Pro 8610 and left click on Properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right
  13. Click on disk at the bottom right
  14. In the window "install from disk", there will be a path bar. Right-click in this bar and Paste in the path to the file we copied previously.
  15. Click OK
  16. Choose the HP Officejet 8600 and click Next to complete the wizard of pilot.
  17. The title of the Properties window, select 'apply' but do not hit OK
  18. Select the general tab
  19. Rename your printer in HP Officejet Pro 8610
  20. Click OK

  Now that the new driver is added please try printing again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• OfficeJet pro 8610: printing problem mac Mail 8610

  Cannot configure the scan to e-mail. Installed the most recent driver. MacBook pro, OS X10.10.Scan compatible laptop. The data entered in s-t-e even with regard to the email (Comcast) which is working, checked with Comcast. Test shows constantly "Server unavailable".

  Even more bizarre! Open utility scanning HP, print selected to the computer icon. Printer and the computer detected. Message says print to work enablrdClosed window. Choosinf email icon print product previosly errors described.

  Use the printer screen chose scan to computer and after selecting my computer has been awarded an email in PDF menu. 3 pages scanned and when chose not more scans all 3 pages appeared in a single PDF document in an email ready to be sent. It seems that bugs are in the instructions, not the program.

  Len

• OfficeJet Pro 8610: 8610 printing problems - diagnosis will print but nothing else

  Nice day

  My printer does not print Office, PDF, images, etc.  However, it will display the diagnosis of the Toolbox page.  I don't know what to do.  I uninstalled and reinstalled, rebooted my computer and nothing worked.  It obviously becomes the info as will print the diagnostic Toolbox page.  I am trying to print over wireless and cannot go to cable because of the size and the location of my computer and the printer.  Any helpful advice would be greatly appreciated.  Thank you.

  This widget could not be displayed.

• OfficeJet Pro 8100: Officejet Pro 8100 printing problem!

  I've been using an Officejet Pro 8100 for about four 4 years or so and, recently, he stopped printing the color MAGENTA ink cartridge.  I ran to the printhead cleaning app more app of the alignment of printhead several times; but, in vain.  I also spent cartridges; also, in vain.   By local service organizations, I was told that I might as well buy a new printer as the cost for the service could be almost the same as the cost of a new printer.  If there is no solution for my problem, I've been watching the Pro OfficeJet 8210 as an alternative.  It would be a good choice?

  Hi @elbojon1

  If you are looking to buy a new printer Officejet Pro I recommend to check this link: http://www8.hp.com/us/en/ads/ink-decisionator/overview.html

  It is a decisionator tool to help choose which printer best suited to your needs.

  Depending on how you print, you might be interested in instant ink program. It is a subscription model where you pay the same monthly price and receive replacement cartridges according to your needs. It is cheaper than buying a new cartridge every time. Here is a link for more details: https://instantink.hpconnected.com/us/en/r

  Eligible countries and the printer models are described below.

  

  

• Officejet Pro 8600 printing problem

  I bought my Officejet Pro 8600 on 4 June 2014. I use windows 7-32 bit, everything worked fine until June 25, when I got an error message when you try to print saying "unable to communiucate with printer. I ran out and the printer worked again. On June 27 the same message, but his time of 8 hours of troubleshooting has not solved the problem. During a clean reinstall everything if fine, green all ticks, then all at once the connection is lost, managed to print a document during this time, but then print to square 1. Sometimes the software automatically detects the Lan connection and sometimes I have to put the IP address but two methods fail after a short time. I closed my firewall, but that made no difference. Talked to my son who is a computer expert and it is strange to have the same problem with its HP printers, which it has failed to resolve yet. I am 72 years old and have reached the point of despair that nothing seems to work and I've only had the printer for 3 weeks, that I would really appreciate if you have a solution. cordially 2dx

  2DX

  You run any type of anti-virus program?

  Create a new TCP/IP port with the static IP address assigned to the printer.
  Do not use the Port of discovery of HP created by the installation of the printer driver.

• 6800 with Mac Officejet Pro Wireless printing problem

  Hello

  I use a 8600 Officejet Pro with a Mac on Mountain Lion

  He was fine and now will not work wirelessly with mac, macbook or Ipad.

  I have double connections wireless enabled and all on the same network, but will not see printer when I try and add it again.

  It works fine when connected by usb

  Any ideas please?

  Thank you

  R

  The printer is always connected to the network?  Check by going to Configuration > network on the front of the printer and network Test search and print.

  What router are you using? You've restarted it by pulling on the power cable?

• OfficeJet Pro 8620: Printing problems

  I have my printer hooked up wireless and when I try to print constantly tells me that the printer is offline.  The printer is more than 6 feet from the computer and the router (which in my opinion) should be the case.

  Hi @gary125,

  Thank you for reaching out to the forums! I understand that you are getting the message that the printer is "offline". I'd love to help you.

  Please try the steps listed in this document to see if it will help: printer is offline (Windows).

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• Officejet Pro 8500 printing problem has 909

  Not blue print. have you tried the alignment and not cleaning several times, still get no blue including print quality diagnostics Page. Alignment obtained, which do not have messages. Hope it doesn't me printhead is faulty as I have had recurring problems with this machine.

  This will sound stupid, but have you checked to make sure you have blue ink? If you're here, then yes it can be a print head problem. Remove the printhead B/M and check the date on the side. If it is under warranty, then I would contact HP to get a new print head. If it is not in warranty, then I'll try to do a physical cleaning of the print head to clear which can clog the blue nozzle. Following the link are details of HP and steps physically clean the print head. Let me know what happens.

  Details of HP.
  http://goo.GL/WaHYM

  Physical cleaning instructions:
  http://goo.GL/DfroJ

• HP officejet pro 8500 printing problems

  Hi, I have a problem printing.

  The printer does not print a few letters then takes another paper and prints a couple of new letters, and he keeps going. The letters are random. Sometimes it works if I disconnect the printer and then plug the power and USB. This is only a solution shortly since the fault is common. My operating system is windows 7.

  You can try to reset full semi

• HP Officejet Pro 8500: Printer problem

  Hi team, support

  I have a problem with my printer. Please see below:

  1. before that my printer works fine, but lately the printer have problem when print me color in this printer, it is not with the color I want.

  for example: my Office Logo is blue, when print logo turn pink.

  I try to replace the new one ink cartridge (Cyan) but still the same.

  2 each time after printing, the printer will be appear alignment recommended for cartridge and printerhead then the report with color. There wasting my ink cartridge.

  Please correct my problem immediately.

  Thank you

  Best regards

  Ain

  Hello

  You may need to replacec the printhead Cyan/Magenta to solve the problem.

  visit www.hp.com/go/SureSupplyto purchase online, call for another HP Technical Support.

  If your printer's warranty, you may have a recovery option (US - 1-800-474-6836)

• HP Officejet 7110 wide printer - problem with MARGINS

  Hello!

  I changed my old 1220C for a wide format 7110.

  I try to print from AutoCAD drawings A3 file (I'm an architect), but one side of my drawing always gets cut.

  I tried printing on all available paper sizes, I tried to change the margins, I searched the forums for suggestions, but nothing seems to help.

  I don't need borderless printing, I need to be able to print my drawings with a 25mm from the left edge and framework that is 5 mm lower and top edge, right, but I can't get the right margin less than 16mm (others print correctly).

  When I change the margins manually from the print window in autocad, I have print preview displays properly, but print still cut the right side.

  Help, please. I ' ts driving me crazy, and I have the same problem at home and at work, because we recently purchased the printer even in my office too.

  Both printers are installed on the Windows 7 operating system (one is a 32-bit and the other a 64-bit version).

  I repeat - I have no need to print without borders, just decent margins in my plain paper drawings.

  Thanks in advance for any help,

  IVA

  Managed to solve the problem after more than three hours on the phone with HP support amazing guy

  -install the drivers for the printer large format HP Officejet 7000 (E809a) (link below) and borderless A3 print on plain paper - and I can finally print the designs normally!

  (link to the drivers:)

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3883002)

  IVA