Officejet Pro 8500 printing problem has 909

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• HP officejet pro 8500 printing problems

  Hi, I have a problem printing.

  The printer does not print a few letters then takes another paper and prints a couple of new letters, and he keeps going. The letters are random. Sometimes it works if I disconnect the printer and then plug the power and USB. This is only a solution shortly since the fault is common. My operating system is windows 7.

  You can try to reset full semi

• HP Officejet Pro 8500: Printer problem

  Hi team, support

  I have a problem with my printer. Please see below:

  1. before that my printer works fine, but lately the printer have problem when print me color in this printer, it is not with the color I want.

  for example: my Office Logo is blue, when print logo turn pink.

  I try to replace the new one ink cartridge (Cyan) but still the same.

  2 each time after printing, the printer will be appear alignment recommended for cartridge and printerhead then the report with color. There wasting my ink cartridge.

  Please correct my problem immediately.

  Thank you

  Best regards

  Ain

  Hello

  You may need to replacec the printhead Cyan/Magenta to solve the problem.

  visit www.hp.com/go/SureSupplyto purchase online, call for another HP Technical Support.

  If your printer's warranty, you may have a recovery option (US - 1-800-474-6836)

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet Pro 8500 a - problem with the wireless radio

  First of all, I'm sorry for my bad English. I hope that you have little imagination when reading. I'll start to describe the problem and the lower list, I hope, all the relevant information you need to help me.

  Yesterday, I bought a brand new OfficeJet Pro 8500 has.

  Since I have found a little bit of my computer and my router I configure for wireless connection.

  All whent fine, the printer connected to my WIFI network without any problem and I was able to do a scan using the HP scanning software. How ever, when you try to scan a document nother directly after the first that did not work. I got an error message on the computer telling me that the computer could not connect to the scanner and it could be caused by the firewall. I also tried to print a word document, but it seemed that the document could not be sent to the printer during the observation of the State of the printer. Finally I gave up the print job and began to study the problem.

  By using the service to help in the HP software that I did all the things he suggested me to do. I have disabled the firewall, open TCP/UDP ports, restarted the router, the computer and the printer in different combinations, nothing worked.

  All the while the printer was connected to my WLAN, indicated by the State of the network printer and the router. I was about to give up but thought I should try only to disable and enable the transceiver wireless in the printer. To my surprise this solves the problem. I was in a position of scan and print documents.

  Today, after work, I tried to do another analysis, and the same mistake was present. Once more I did magic with the wireless radio and it has temporarily solved the problem, but he came back a few minutes later.

  Summoriz, the error can always be corrected by disable and enable the radio wireless, but after some time (a few minutes) the error returns that it self.

  I played a bit and discovered that it is possible to access the built-in Web server during the error. Not all functionality of the EWS seems to work perhaps (it's OK) but I can't among many things has see the State of the network and I can even do an analysis using the integrated Web server.

  I tried to reconfigure the printer using the printer setup wireless and also after a reset of the printer and it does not help.

  I hope someone on this forum knows a solution to my problem.

  Useful information:

  Computer OS: Windows 7

  Router: Thomson TG784 (I have an internet connection, phone and TV provider and this box takes care of this)

  Encryption: WPA - PSK

  WLAN: 802. 11 b / g

  No filtering MAC or SSID hidden

  Other devices on the network are two mobile phones and a Motorola Xoom Tablet

  Printers, IP address: 192.168.1.81

  Firewall: WIndows (the router is disabled)

  Concerning

  Thord

  Problem solved. Reinstalled the PC s/w has little time and finally he solved the problem.

• OfficeJet pro 8500 wireless problems

  Hello

  I have a HP Officejet Pro 8500 has more printer, set up my wireless network. It is connected to my Linksys E2000 wireless router (wireless, do not use the LAN cable). I print from my Win7 64 bit laptop, my iPhone / iPad (via airprint).

  This configuration is used to work perfectly, and 1 day to the other, I can not connect to the printer. I think that this happened after the printer has proposed an update of the firmware. No changes have been made to firmware on my laptop or a router, without the router settings have been changed.

  If I use my i-devices, no airprint printer is detected. From my laptop, I get an error indicating that a connection to the printer cannot be established.

  I tried selecting the IP manually (192.168.1.120), I did a factory reset the printer and run the wizzard wireless again and finally I connected a router LAN cable direct to the printer. I managed to connect the printer to the network, the network printer diagnostics detects any flaws, but the machine is still invisible to other devices...

  Now, I'm quite stuck...

  wingwalker1, is the light on the printer and a solid blue wireless? She has the same IP as before (which is the IP address if it has changed)?

  When you say thayt it has not completed the wireless configuration wizard, at - he gave a specific failure message?

  I want you to do a reset of network. First turn off the printer and the computer, and then unplug the power to the router for 10 seconds and plug it back. Wait for all lights to come back on the router and turn on the printer and the computer.

  Go to wireless menu, reset the network defaults and restart the wireless configuration wizard.

  I would like to know how it goes!

• HP Officejet Pro 8500 prints on the computer starts

  I have an officejet pro 8500 has, when I turn on or reboot my laptop, the printer now says print and will not stop until the entire book is missing. Finally, it stops when you cancelled printing a few times. is there anyway that I can prevent this? When printing it prints only a few digits or letters here and there and he gushed the book quickly. Thanks, Mike

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP Officejet Pro 8630: HP Officejet Pro 8630 printing problem

  Hello

  I have a printer HP OfficeJet Pro 8630 with two different computers connected on it. I have no problem printing from the computer that I use every day, but when I try to print from the other office, nothing happens. The second recognizes the printer and says it is connected, but it does not recognize the printer. In the meantime, I can turn around and print something on the computer to work immediately after I try to print on the other. If anyone has any suggestions, I would be very happy! Thank you.

  Hi @AdminGuy,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you have a HP Officejet Pro 8630 e-all-in-one printer is connected to two computers via a wireless network, the main one has no problem printing, but the printer is not responding to print jobs sent from the second PC. I would like to help with that.

  Is the PC that does not work with the printer to Apple or Windows computer, and what operating system is running?

  If it's a Windows PC, try to download and run the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.

  Please get back to me if you want.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• Officejet Pro 8620 printing problem

  I am trying to print a document of 26 pages, double sided on my new printer officejet pro 8620. It prints a page aside 26-20 double ok and part prints then stops of 19 page. My windows o/s 8.1. Anyone has a solution. Thank you

  Hi Roger41,

  Welcome to the HP Forums!

  I see that you try to print a document duplex of the 26 page with your HP Officejet pro 8620, and he stops on page 19. I'm happy to help you with this printing problem!

  To get help, I'll need to know:

  1. If the printer is connected, USB, Ethernet, or wireless.
  2. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try the HP print and Scan Doctorand let me know what happens!

  I hope to hear from you and have a nice day!

• Officejet Pro 8600 printing problem

  I bought my Officejet Pro 8600 on 4 June 2014. I use windows 7-32 bit, everything worked fine until June 25, when I got an error message when you try to print saying "unable to communiucate with printer. I ran out and the printer worked again. On June 27 the same message, but his time of 8 hours of troubleshooting has not solved the problem. During a clean reinstall everything if fine, green all ticks, then all at once the connection is lost, managed to print a document during this time, but then print to square 1. Sometimes the software automatically detects the Lan connection and sometimes I have to put the IP address but two methods fail after a short time. I closed my firewall, but that made no difference. Talked to my son who is a computer expert and it is strange to have the same problem with its HP printers, which it has failed to resolve yet. I am 72 years old and have reached the point of despair that nothing seems to work and I've only had the printer for 3 weeks, that I would really appreciate if you have a solution. cordially 2dx

  2DX

  You run any type of anti-virus program?

  Create a new TCP/IP port with the static IP address assigned to the printer.
  Do not use the Port of discovery of HP created by the installation of the printer driver.

• OfficeJet Pro 8100: Officejet Pro 8100 printing problem!

  I've been using an Officejet Pro 8100 for about four 4 years or so and, recently, he stopped printing the color MAGENTA ink cartridge.  I ran to the printhead cleaning app more app of the alignment of printhead several times; but, in vain.  I also spent cartridges; also, in vain.   By local service organizations, I was told that I might as well buy a new printer as the cost for the service could be almost the same as the cost of a new printer.  If there is no solution for my problem, I've been watching the Pro OfficeJet 8210 as an alternative.  It would be a good choice?

  Hi @elbojon1

  If you are looking to buy a new printer Officejet Pro I recommend to check this link: http://www8.hp.com/us/en/ads/ink-decisionator/overview.html

  It is a decisionator tool to help choose which printer best suited to your needs.

  Depending on how you print, you might be interested in instant ink program. It is a subscription model where you pay the same monthly price and receive replacement cartridges according to your needs. It is cheaper than buying a new cartridge every time. Here is a link for more details: https://instantink.hpconnected.com/us/en/r

  Eligible countries and the printer models are described below.

  

  

• iPhone5 with Officejet 655 wireless printing problem has

  IPhone 5 won't print wirelessly on Officehet 6500 a. done before, but since the update will not be

  Hello

  Sorry to hear that you are experiencing printing problems.

  You use the functions AirPrint and ePrint? The phone is able to see the printer?

  Things to check would be that the printer and the telephone are always connected to the same wifi network and that there has been no wifi password.

• 6800 with Mac Officejet Pro Wireless printing problem

  Hello

  I use a 8600 Officejet Pro with a Mac on Mountain Lion

  He was fine and now will not work wirelessly with mac, macbook or Ipad.

  I have double connections wireless enabled and all on the same network, but will not see printer when I try and add it again.

  It works fine when connected by usb

  Any ideas please?

  Thank you

  R

  The printer is always connected to the network?  Check by going to Configuration > network on the front of the printer and network Test search and print.

  What router are you using? You've restarted it by pulling on the power cable?