HP Officejet Pro 8610: HP Officejet Pro 8610 won't scan in color via the charger on a MAC

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  Why plant Arcobat DC Pro on page 2, when scanning a document via the document feeder?

  I m using an OS X 10.10.4 system and a HP LASERJET PRO 200 COLOR MFP M276.

  Before the latest updates, it was no problem to create a PDF file from a multipage documents in the document feeder, but not she scann process stops at the second page. When I use the Scanner directly from the system I ve no problem and I can save documents in a PDF document. I reinstalled Acrboat DC but no effect. The Scanner still works in the part of the system, but not with Acrobat...

  Someone at - it an idea?

  Thorben

  Hi, Rave,

  the problem occurs for the latest updates. I have now I reinstalled it Acrobat DC and scanner completely.  Now everything works again and I can create PDFs directly from the scanner as before. Boredom, it is then that your work you don t you want to reinstall everything... also it took a lot of time to find the problem and finally to find support in the Adobe support "labyrinth." Now, I disable the cloud customer and work with the system running.

  Thank you for your answer!

  Best regards

  Thorben

• OfficeJet Pro 8630: how to install additional color on the 8630 printer cartridges

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  Hello

  You cannot install additional color cartridges, the printer uses 4 ink cartridges (black, yellow, Magenta and Cyan).

  Additional color cartridges included in the box are intended for future use, once the original ink cartridges is exhausted.

  Kind regards

  Shlomi

• Office Jet Pro 8500 won' t scan

  Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

  It works!  Thank you very much.

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• HP officejet 4500 G510n-z: impossible scan of pages of the computer

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  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-4500-all-in-one-printer-series-G510/3919445/model/3986394#Z7_3054ICK0K8UDA0AQC11TA930O2

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• HP Officejet 4632 All in One – scanning with a vertical line through the document.

  Just bought the machine less than a month ago.  Faxes and prints fine and until last week was the sweep for our laptops beautifully... but now is scanning with a dark vertical line up and down the sheet about 1/3 in the document.  What is the cause and how can I "fix" it?

  Any suggestions?

  Thank you

  Hi Rohi63.

  I understand that you have a 4632 Officejet which becomes a vertical line what it is scanned. I'm sorry to hear that, but I'll do my best to help you.

  This seems not only to be the case when using the automatic document feeder, or the glass flat?

  Usually something like this is caused because there is something on the glass. If it only happens when you use the scanner, please get a lint cloth and some glass cleaner (Windex or water if nothing else is available) and wipe the entire surface of the glass for scanning. If this only happens when scanning via the charger, you will see there is a separate strip of glass on the left looking at the scan glass, and you can focus your cleaning there.

  If this does not resolve the issue please try the steps in cleaning several times, but if nothing seems to evolve, please make sure that the printer is connected directly to a wall outlet so that we know, that he has all the power it needs.

  Hope this helps, have a nice day!

• OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

  Hello

  Help, please!

  Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

  Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

  I would like to do this automatically thought IE the automatic document feeder.

  I use scan options HP Scan and Capture software in document settings

  I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

  Although this force the 8610 take the original since the ADF doc it's only one side.

  That's the problem!

  Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

  I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

  Thank you

  Hello

  The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

  You can find the printer specifications listed below:

  Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).
  

  http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

  You can only perform this manually with your printer model, I suggest to use the HP scanning software.

  If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Hope that helps,

  Shlomi

• Cannot print locally OfficeJet Pro 8610, but I can print via the web service

  Hello

  I just installed a Pro OfficeJet 8610 with downloaded installation. I found my printer on the wireless LAN and it connected. I can't print anything from my Windows 8 HP laptop! I print from Word (or anywhere) and I said filled, but nothing prints. I can even see him spool printing, and it seems he's going through, but nothing prints. I even tried a direct USB connection with the same problem.

  However, I can print from the web using the ePrint (send to the printer), but it's not practical.

  It is a weird problem.

  I had a friend connect using their computer and it worked (wireless) and I can even print from my iPhone locally.

  This indicates that the HP laptop - I deleted the printer, reinstalled the drivers, ran all windows updates, reboted (computer and printer) several times and the same problem persists.

  Please help - very frustrated and ready to return the stupid printer.

  Hello

  Please, try the following steps and let me know if that can help you:

  1. In the Control Panel, select uninstall a program and uninstall the rated HP OfficeJet Pro 8610 base driver software.
  2. Click the R keys on your keyboard and the Windows Logo appears in the Run dialog box.
  3. Spool type and click OK.
  4. Open the Drivers folder, and then select the x 64 folder if you have a 64-bit OS or the w32x86 if you have a 32 bit OS
     Note: visit http://whatsmyos.com/ to find your type of operating system if necessary.
  5. Open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6. Finally, reinstall the software and try to print.

  Shlomi

• my hp officejet pro 8600 won't print from my ipad.

  my hp officejet pro 8600 won't print from my ipad. ?

  Hello

  Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
  If this does not help, let me know and I'll see what I can do.

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• HP OfficeJet Pro 6839: How to scan multiple pages in a PDF document.

  When I try to do a scan of a long document 1 page, I have no idea where to add a page. When I scan my PC, there is a really different window. I choose crop, brighten, save to the folder without problem.  Not so on my MAC! It actually starts the scan as soon as I open the window with no choice and no place to save the document. Even when I close the window, it is not save it. WHAT IS THE PROBLEM!

  I thought that if I re - install the printer/scanner that would help but can not find the CD and don't know if it would help even when...

  Hi @ATreichel,

  From your description, it seems that you use the scan of Apple rather than analysis of the HP software. If please download and install the full software features here and be sure to select the HP scanning when you see the prompt Select which software install: HP-Officejet-Pro - 6830_v12.36.0.dmg

  During installation, you will notice is the recommended package which is preselected and additional software you need to manually select.

  When you have completed the installation, you can find the following useful document for instructions scan using different methods. Please do not forget to select PDF when you scan a document multiple pages so that you can choose to save the pages in a single file. HP printers - how to scan to a Mac (OS X).

  Please let me know if that solves the problem by marking this post as an acceptable Solution.  If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If you need more assistance let me know and I will gladly do whatever I can to help.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• OfficeJet Officejet Pro 8500 has more eAiO Scan to computer scans only part of the Document

  I am trying to scan my Officejet Officejet Pro 8500 has more eAiO scan to my iMac (Mac OS X 10.6.8).) IT scans only part of the document is scanned. However, when I copy it, the entire document is printed. I was looking for, if I could change this on the officet, or the system of preferences on my mac, but couldn't find anything on the 8500. On mac, I could change something, but it was only the scans on insiders from my computer.

  Scanning directly from the Officejet comes in very handy when the digitization of books, with one hand, I have to push it and the iMac is not in reach of the officejet...

  Otherwise, I am very satisfied with the printer and everything works fine...

  Thanks for any help.

  iMac (Mac OS X 10.6.8)

  Hello

  I hope you feel better now!

  Please specify the exect option that you use to scan from the control panel of the device.

  What exect icon are you clicking after selecting the scam?

  If it is computer, try to update the latest version of the driver and check if the Scan shortcuts Manager do not appear:

  Click the Apple icon, then software updated. Be sure to select any update HP available.

  If you don't see the specific option yet, you will need to delete all HP software installed completely and install the latest version:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Download and install the latest driver below:

  http://FTP.HP.com/pub/softlib/software11/COL34340/MP-85024-2/OJ_AIO_08_8500_A910_Net_Full_Mac_WW_74.dmg

  Finally, update the latest driver by clicking the Apple icon, then software updated.

  If you use another method of scan, please specify which option you use.

  Kind regards

  Shlomi

• How can I get my HP Officejet Pro 8600 more to scan a full legal size paper?

  How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.

  Hello

  The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

  Save and close the application.

  Now you can scan in legal.

  Note:

  You can also create your own settings for scanning HP scanning parameters.

  Good impression

  Evelyne