HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

Similar Questions

• OfficeJet Pro 8500 first stopped scanning

  My Officejet Pro 8500 has stopped scanning.  The message window says it is not connected to the network.

  I changed my DSL provided by the local cable company to ATT U verse a few months ago, but the problem does not seem to be related to this change.  I say this because when I ran the diagnostics, the printed page says that my problem is "the wireless radio does not work. Contact HP support. »

  HP support offered advice tech for $29) warranty, or sell me a new all-in-one.

  The wireless radio can be fixed? Is it a software problem.  I have to buy a new all-in-one?

  Hello JessicaD,

  I see that you have a problem with the wireless radio fails on your Officejet 8500. To inform you in this regard, if the radio has failed, it is not a replaceable part by customer, but I'll try to help you with the problem.

  Start as a result of this document: printer does not maintain the wireless connection.
  With this document, I would like to track:
  (1) restore your default settings of network on the printer.
  Go to setup (can be a wrench), network, and then restore the default settings of the network. After that the power on the printer.

  (2) turn off the wireless radio.
  Go to Configuration > network > wireless radio, you must have the option to turn it off.

  (3) hard reset of the printer.
  While the printer power cable for 30 seconds, while the cable is unplugged, press and hold the power button for 15 seconds. It's draining the printer of all power. Reconnect the cable.

  (4) turn on the wireless radio and reconnect.
  Go to Configuration > network > wireless radio - on. Then, go to Configuration > network > wireless are running the configuration wizard.

  If it was not successful in entering you connected to the network and or print wireless. You still have another option with the printer to try before replacing.
  If you have an Ethernet cable, you can set a wired network connection. Plug the Ethernet (cat5 cable) cable into the printer and the router. It will be assigned the printer a new IP, which means that you will need to add the printer to the computer. This will still allow the printer on the network and communicate with a wireless device.

  Please try all above and I would like to know how everything goes. Thanks for posting on the HP Forums.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• OfficeJet Pro 8500 Premium a don't print from my laptop

  I have an Officejet Pro 8500 a Premium. Juice I had charging ot my driver, thinking that he would resolve the question below, but it didn't. The connection string is portable-> docking station-> ethernet to the router-> ethernet for printer.  On my laptop, I can see the printer ink levels so there is a link but when I try to print, and then select the printer Officejet 8500-(no fax), it tries to print to fax 8500 a and then jump upward with a box of fax.

  Additional information:

  I tried the following:

  -Changed the port to 8500 a fax

  -A tried to set the default printer of the fax to the network printer - received an error message: operation could not be completed (error 0 x 0000709). Double check the name of the printer and make sure that the printer is connected to the network.

  I think I got it this morning.  It seems that I had a print driver that is hidden on the laptop. I say this is because when I went to the printers and drivers in the control panel it showed no printer driver.  I then turned off my laptop, the printer is off, run a usb cable from the laptop to the printer, started the computer completely started printer and print driver has shown in printers and devices.  He is currently working.  I can't really explain why it worked, but it did.

• Automatic switch of tray 1 to tray 2 envelopes letters on HP Officejet Pro 8500 Premium a

  Hi I have a printer/e-all-in-one-HP Officejet Pro 8500 a Premium - A910n my operating system is XP Media Center.  I could not pass one tray to another automatically. He remembers only as 1 type of paper at a time. I can't show him in properties, paper available, more than one type of paper. I open the settings of the device, form in the tray, printer Auto Select assignment: letter.     Tray 1: Letter tray 2: letter.   Now I change Tray 1: envelope # 10, click on apply, click ok, it closes. I opened the properties back up & Tray 1: is back to the letter.  Is there a way to get the printer remember that computing is put in place with 2 trays with 2 different types of paper? I think the problem is in the printer Auto Select: but I'm not sure. I wish I could print an address on an envelope when you work in the works. Without having to manually change the settings of the tray. Is that all knowledge to put in place? Thanks in advance for taking the time to read this issue.

  Hi MrHope,

  You have the latest service pack installed on XP?

  This can cause the problem that you see. Let me know your thoughts

• OfficeJet pro 8500: is my officejet pro 8500 store all scanned or copied information

  My Officejet pro 8500 dead.  Are there personal information stored in the printer I need to erase or destroy before recycling the machine?

  @No3putt, welcome to the Forums of HP,

  The printer may have stored recent incoming faxes in memory. You can restore the printer back to factory settings to delete all information.

  • Select the configuration Menu, tools, restore the settings by default, Yes.

  That should erase any information that you entered in the unit and you should be good to recycle!

  I hope this information helps you! If you want to thank me for my answer today, click on the below!

• OfficeJet Pro 8600 Premium can scan double-sided legal format of the ATF documents?

  I can't get the award-winning Officejet Pro 8600 to scan one side of a document of legal size of ATF.  I use Panel of the printer to scan to computer and save to the PDF format.  I select original: two-sided in the Panel.  The printer will scan only on one side and an error message appears saying that the tray supports that double-sided scanning for certain sizes of paper.

  Hello

  Thank you for your message.

  Unfortunately, the ADF can scan only 1-sides for legal-size documents.

  You can, however, use the software to "Add pages" using glass as the example below.

  

  Hope that helps.

  Please click "Bravo Thumbs up" on the left, if it helped you and 'Accept as solution' If this helped solved your problem.

• Officejet Pro 8500 problem has scan (new)

  Mac 10.5.8 (Leopard, Snow Leopard no)

  I can't find any interface or driver for scanning, except the screen on the printer.

  Use of the screen, I have the choice of jpg and pdf (also by e-mail, but who do not need).

  Jpg: Gives Me a 200 dpi file that is only a part of 6 "x 4" of the page.

  PDF: Give me the whole page and I can "save under" a tiff file or anything else since Acrobat up to 1200 dpi, but the resolution is certainly not the 4800dpi promised in the specification of this machine. And there is no mention of the color depth.

  Where is the driver!

  I have never had a scanner that didn't come with a driver that could be imported into PhotoShop, offering an interface for different resolutions and cropping.

  Should I remove this printer?

  If so, is there an all-in-one that will scan photos properly?

  By the way, I was on the chat for a long time yesterday, because the yellow cartridge sunk and emptied at the time the implementation has been full. Cat person told me to call phone support today, but one of the service centres is down and the tree of phone hangs up on me.

  This is a very disappointing experience!

  Hello!

  Is that what you have already installed the printer software in your computer?

  If this isn't the case, run the disc that came with the printer and you will see the user interface for scanning.

  For more information, click on the link below.  It is precisely for your printer and the issue.  Good luck!

  http://support.HP.com/us-en/document/c02456650

  -claire

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• More OfficeJet Pro 8600: scratches print to PDF file

  Recently when printing a PDF file, the impression of dragging is in the top of the page.  The printer works fine for all other print jobs.   I ran the print head cleaning tools and align the print heads.  No change in printing quaility.

  No problem, thanks for keeping me informed. You print from Adobe? I would like that print you the PDF as an image and I would like to know the results. If you are unsure how to proceed, will help the following Adobe article: Print PDF as an image.

  Let me know how it goes. Thank you.

• OfficeJet Pro 8500 Premium: How can I reset my OfficeJet Pro 8500 Premium?

  The printer prints a job and then goes into a process without end "cancel print."

  Unplug and restart allow more printing, and the process begins again.

  How to reset the printer?

  There is no sharp and no touch key 6.

  Thank you!

  Hi @towson6,

  Thanks for getting back to me with your printer information.

  I will send you a private message with the reset information. If you are unsure how to check your PMs, click here.

  Please let me know if this helps solve the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• The presentation of the HP product continually flashes on my Officejet Pro 8500 Premium a

  I need to know why this constantly on the screen with ads appeared suddenly just a couple of days and how to disable them. The ads are the presentation of the HP product that appears under the icon to discover.  HP has had to update my settings. I certainly did not have it.  He also turned on APPS that I have no use for.

  None of the solutions presented in a book in the previous question.  The only good thing that seems emerged from this update without notice is that the printer seems to turn on in ready mode faster and winding seems faster.

  HP - I still need a solution.  This constant reverse Energy Star savings.

  Thank you.  It turns out that the tour WAS the screen saver!  I do not change this setting.  It has changed itself?

  Once I turned the screensaver off, the Tower disappeared.  Now, it's actually to SAVE the screen with the OFF position.  How backwards is that?

• OfficeJet Pro 8600 more: Saving scan to file, always asking to replace the existing file.

  When I scan a document using the software on my computer, it asks to save it.  When I say yes, it saves it in a new folder I did. But he still wants to replace the existing analysis.  I want that each new scan to be named Scan0001, Scan0002 etc.  I want to keep a copy of all the scans I'm emailing them, or simply keep a copy on my computer.

  I think I just found my own solution.  He has the ability to "see him save as dialog".  I think that it should be disabled.

• Printing error HP OfficeJet Pro 8500 Wireless - said to replace the 940 black cartridge but I.

  I can't print my screen says replace 940 black basket.   I replaced it and the error will not go away.  I tried the power switch off and clean the print heads, but I get the same message and could not print or clean the heads.   Any suggestions before I have another new try/waste carriage?   Thank you.

  Please do not take into account.  In fact, I misunderstood the message of the screen that would replace the yellow cart.

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you