Cannot print locally OfficeJet Pro 8610, but I can print via the web service

Similar Questions

• Cannot print from the web

  HP TouchSmart 320-1030 print not on the web at Offic of HP Jet Pro 8600.

  With the help of wireless system.

  Print from Word.

  Windows 7 Home Premium 64-bit

  gssjwilson

  Hello again gssjwilson ,

  I see that you still have a problem with printing on the Web.

  I have another suggestion.  Try printing from another web browser.  If you use Internet Explorer, please try using Mozilla Fire fox or Google chrome.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks again for your time.

• Cannot print from the web even if everything else prints ok - when asked to print I get a blank page then nothing

  I can't print from the Web all else prints OK the printer throws a simple sheet of paper and print preview is empty

  This has happened

  Each time Firefox opened

  is about six weeks

  I have reset the Print_print_printer option, again, it may not print. My printer is listed in the parameter in the config files...

  He worked until this last update...

  What will try now?

• I already downloaded and installed the first Pro CS6, but I can't find the file, and I can't open it either, why?

  In the 'creative cloud', it seems that the software has been installed successfully, but I can't open it, and I can't find it in my computer, why?

  Then is upgraded to Windows 64.

• I can't activate the web services, printer asking proxy address, ISP says no proxy

  I want to print from the ipad, iphone etc. with wireless turned on and connected. Try to activate the printer asking proxy that my ISP says that there is no proxy, web services, help with what I can do. I bought it only so that I can print from my ipad, the retailer does not know how to put in place, help please if you can

  There is another option to put in a custom DNS server. The integrated Web server for this model may be slightly different, but the following steps apply for all HP printers.

  What you want to do is to collect the IP address of the printer, you can do this by pressing the icon on the screen wireless and you will have to go to display settings after. Take this ip address and put it in the address bar of your web browser as a Web page. From there, go to the tab network along the top of this page, then you should have an option of ipv4 on the left side under wireless (or wired) If you are using ethernet. Here, you can set a manual IP address and a DNS Server Manual. Configure the DNS server to manual and put as a main 8.8.8.8 and 8.8.4.4 as secondary.

  These measures will have the printer through the servers DNS googles, which does not seem to solve this problem, most of the time. The main cause is that your ISP DNS servers may not have servers of web services in their system, so when it goes to connect it times out and gives you the message from proxy.

• Want to 5640 matter Panel & question Photo printing via the web

  [update]

  -the solution of JERENDS on the first question did.

  -discovered what is the second problem: you can only print photos on paper special photo via the photo tray. not entirely what I expected, but at least I know what is happening.

  [/update]

  I just install the 5640 want and it works reasonably.

  Two problems though:

  -try to get to any screen outside the home screen in the home Panel jumps me to the homescreen within seconds, so I can't change settings or get anything done.

  -Try to print one or more photos via the e HP Android app results in nothing, where to print a PDF file through the same e application results in a nicely printed PDF.

  Hope that someone has seen this before and knows a solution.

  Thanks in advance!

  Hello SierraMikeDelta,

  Welcome to the Forums of HP Support!

  I think the first question that needs to be addressed is the problem of touch screen. It is a generic guide, but still has the necessary steps: touch screen is unresponsive.

  Let me know if that solves this problem, if so we can examine the App does not print photos.

  See you soon,.

• Office Jet Pro 8600 can not connect the Web Service server.

  Apparently, I need to enter a proxy address. Where can I find details of proxy? I use Windows 7 and I just installed the printer successfully (wireless)

  Thanks in advance!

  KatiaZon,

  We are pursuing.

  Next would be to put a static IP address on the printer.

  To have the information needed to set the static IP address on the printer, press the right arrow on the front panel of the printer > installation > reports > network configuration.

  B. open internet explore and type the IP address of the printer in the address bar, then press on enter.

  The printer's built-in web server should pull up.

  C. click on the network tab upward.
  On the left side, click IPv4 on your connection type, wired or wireless.

  D. change the IP from automatic to manual.
  Enter the same IP address, the default gateway and the subnet mask.
  Enter for the primary dns 8.8.8.8 and 8.8.4.4 secondary, then click on apply.

  E. after is the button clicked apply to apply the static IP settings, enable Web Services.

• HP Officejet Pro 8610: Problems scanning from Adobe to the adf on printer

  
  

  I've updated the software from Adobe, and now it works, except that it analyzes the legal size, which I can fix it.

  Thank you very much for the help.

• My HP laptop says it is not connected to the internet, but I can still surf the web very well.

  All windows applications claim that I am not connected to the internet. So I can't change all the details such as my password or an image. Charges of the app store, but when I go to install an application she claims that I am not connected. I tried many things to fix it, I'm not connected to a proxy, I've had this laptop for about a month and he began to do about two weeks ago.

  Hello

  Thanks for posting your query in Microsoft Community.

  According to the description, I understand that you are facing inconvenience when you install Windows store applications.

  Please follow the methods below to solve the problem:

  Method 1: Reset the store of widows.
  This command resets the store Windows without changing account settings or remove installed apps. WSReset.exe is usually located in the folder %%SYSTEM.

  I suggest you perform the steps below to reset the Windows store.
  (1) key press"Windows + R"on the keyboard to open the run window.
  (2) in the run window, type "wsreset. exe«and then click on the button ok . » It will clear all hide all Windows store.

  Follow the method if the problem still persists below.

  Method 2: Temporarily disable all security software, then check to see if that solves the problem.
  Temporarily disable anti-virus software or other security software installed on your computer.

  Warning: security software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3: Run the network troubleshooter

  I suggest you follow the link to perform network troubleshooting.

  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

  I hope the above methods will help you solve the problem. Please let us know if you need help with Windows.

  Thank you.

• OfficeJet Pro 8610: Times New Roman fonts will print on HP Officejet Pro 8610

  My new HP Officejet Pro 8610 not print documents, spreadsheets or test pages to printer containing the font Times New Roman (of any size).  It does not have a job in the print queue.  In Excel, I get the error message "Generic_2_Q294552".

  My configuration: computer a HP Pavilion Elite NY809AV-ABA e9119t; running Windows 7 Enterprise SP1; HP Laserjet 5 L, HP 1310 PCS and HP D4360 all print do it very well.

  My new printer: HP Officejet Pro 8610, FDP1CN1502AR firmware revision, connected via a USB cable.  [Also connected via a cable to cable modem ethernet.]

  What I've done so far to help out the last 3 days: reinstalled printer (3 times), the most recent today with a published installer today. restarted the printer; restarted the computer after every significant change; updated the firmware in the printer; tried two different USB cables; tried to print fonts in Microsoft Word 7, Microsoft Excel 7 and directly from the font file; Reinstall the fonts Times New Roman of backup; visited the forums and tried all the solutions I have for any similar problem; tried the winprint, hpzppw71 and hpzpplhn print processors with RAW and NT EMF 1,008 formats data types; found and fixed all the problems I have found with all hardware and software, as well as to the latest updated version of the software.

  Finally, I seem to have problem solved for me.

  First of all, a few comments, just for the record:

  -in the affected user accounts, "Print Test Page" fails in the printer properties, but HP printer & Scanner doctor said that everything is okay, and printing test page without any problems

  -newly created user accouts working fine

  In the end, I recognized that my user accounts have a default TEMP variable: I redirect to the HARD drive to avoid piercing main SSD drive for temporary files. Setting permissions on this directory to the user everyone "Full control" (not only 'Edit'!) does the job: printer starts to print correctly. Phew!

  I hope that this helps you, Tom and others get this problem!

• HP Officejet Pro 8610 webization Service

  I can't get the Web Services enabled PC or printer which Scans/Prints fine on the wireless network.

  The only advice I can see relates to the 8600.

  Hello GeoffZ,

  Welcome to the Forums of HP's Support.  I understand you get a connection error message when you try to activate your printer Officejet 8610 web services.

  Please define Manual of the printer an IP address manually and DNS servers by following the steps below.

  1. Please enter the IP address in the address bar of your browser (Internet Explorer, Chrome, Firefox or Safari).  My screenshots below are Safari, but the location of everything is the same regardless of the browser.  When you enter the printer's IP address in the browser, it must implement the web server integrated for your printer.
     
     
  2. Click on the network tab.  You should see the summary of network for your printer. Please click Wireless 802.11 in the menu on the left side.
     
     
  3. Please click on "Configure IPv4"
     
     
  4. Please click the radial button next to "Manuel IP" then click on the button 'Suggest a manual IP Address'.  The manual, manual IP subnet mask and default gateway of manual must complete for you. Please click the radial "manual DNS Server."  Please enter manual 8.8.8.8 for the preferred DNS server of manual and 8.8.4.4 for auxiliary DNS.  What are the Google public DNS servers.
     
     
  5. Please click on 'apply '.  If you get a warning message about changing the IP address please click on 'OK '.
  6. Please turn off the printer by the power button on the printer.  Please wait a minimum of 15 seconds and then turn the printer back on.
  7. Please press the ePrint icon in the lower left corner of the front panel of the printer.  This should encourage you to accept the terms of service.  Please choose "accept."
  8. When you are prompted on the automatic updates, select 'yes '.  The printer should now display the HP logo, while the printer communicates with the HP servers.  Print the information sheet of web services with your printer application code.

  Please let me know how it goes.

• OfficeJet Pro 8610: Won't auto answer

  Everything tonight.  We just purchased two HP Officejet Pro 8610 and has set up in the office, however, we found that even though we have activated the auto answer feature, or machine automatically answers.  Instead, they always ask a manual "Yes, go ahead and answer this question" a key that does not work for us because we have not often the people around these machines.

  Running a Test Fax report I got the next to a print to...

  Fax hardware Test: PASS

  Fax machine connected to the telephone wall jack Active: PASS

  Telephone cable connected to the appropriate Port on the Fax: PASS

  Using the phone cord with the Fax Type: PASS

  Tone detection: PASS

  Fax Line Condition Test: PASS

  Language: English

  Country/region: USA

  Auto answer: on

  Rings before answer: 2

  Fax paper size: letter

  Tone or pulse composition: composition of tone

  Volume Fax: soft

  Distinctive ring: simple Cycles

  Availability of recomposition: Redial

  No response recompose: no reminder

  Automatic reduction: on

  Backup Fax reception: on

  Error Correction mode: on

  Fax speed: medium (14400)

  Fax transfer: Off

  Communication error Redial: Redial

  Our header and the number have also been defined.  Right now I guess I missed something in the user manual, as is the case with the machines.  Maybe someone knows of what I missed?

  Hi RandyT9,

  I think it's related to distinctive ring setting. Have you tried to put the distinctive ring for all the rings feature and see if the printer can automatically respond?

  If you are using distinctive ring service, please refer to the user manual on the distinctive ring setting.

  If you don't use a distinctive ring service, make sure that the Distinctive Ring

  function of the printer is set to all rings.

  Hope this can help.

  Kind regards

• HP Officejet Pro 8610: The 8610 Pro Officejet will analyse to 14.04 Ubuntu?

  Hello

  I am running Ubuntu 14.04 as my operating system. I just bought a Hewlett-Packard (HP) Officejet Pro 8610. I have installed all the software, registered the product, etc. etc. etc.  It receives instructions wireless through a network with my computer and it prints very well on the computer.

  It does not analyze. I'm told 'No found computer', followed by instructions for both Windows and Mac users. I do not see clear parallels to the Ubuntu system.

  It doesn't seem to be clear instructions on how to analyze the Ubuntu forums, so I ask here: what should I do to have the new machine to scan my documents?

  Thank you.

  Hello

  Thank you for using the HP forum.

  You can try Webscan.

  This relevant resource will show you how to do this:

  Printing from Chromebook

  https://goo.GL/CQfwmo

  WEBSCAN mainly use Web Services integrated printer.

  Hope that helps.

• Unable to print from the web?

  I can print my documents, but you cannot print from the web.

  Not sure if this has anything to do with a recent update on my pc on the Bluetooth... but other than that have had the printer for a while and no problem at all.

  So totally flumixed.  I made the print and scan that says everything is fine and prints a page of test without any problem.  But if I go on the web and try to print anything, it will not work.

  I have windows 7 and use chrome for web

  Any suggestions? Thank you

  Thank you very much for this information.

  Yes, if you can print from Internet Explorer, but not Google Chrome, there is an issue with Chrome. You can try to uninstall Google Chrome on your computer. Please follow this document here.

  Now you can install Google Chrome on your computer by following this document here.  When you print a Web page, press Ctrl + P on your keyboard. You will be able to get an overview of the page, set printer and base page settings prior to printing. Please follow this document here to help you. Make sure that the destination is set to your printer (4500 envy). If this is not the case, and then click Modify.

  Please post your results again!

• HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

  Hello

  I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

  Thanks in advance

  Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

  So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

  As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

  See you soon