HP Officejet Pro K550: HP Officejet printing only in yellow

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• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• HP Pro 8600 n911a Duplex printing only on one side

  Hi Im having proplem is im using the document feeder, try to use the duplex feat. and printing only on one side

  IM using paper 8 x 11, I've changed the setting for double-sided copying print settings can somone please help...

  Hello honorable31,

  Welcome to the Forums of HP Support!

  I appreciate that you try to use the double-sided copy document feeder. This model printer the N911a does not support the loading of double-sided documents. The N911g and the n supports the loading of double-sided documents.

  So that you can accomplish something similar to come, you will need to place the original on the glass, and then press copy > settings > both sides > 1 heads 2 copy. The printer is paused in the middle of the job to allow you to turn the page on the glass.

  I hope this helps.

• My blue ink in HP Officejet Pro K550 does not print, even though I tried to put in a new cartridge.

  My Officejet Pro K 550 printer, has lost its ability to print blue ink, but I tried to change the cartridge. Other colours and black work well.  Can you give me any advice as to what may be wrong?

  Hi Linda,.

  I found some of my colleagues who have worked on this printer. There are some things to try, however, it is not all good news.

  The engineer estimated that on the print head nozzles may be clogged for 2 reasons. The first is that there is only some residue ink. Here's what he said: "perhaps you can suggest to the customer to try to remove the print head (just the print head which has cyan nozzles), use a cotton pad or damp cloth to clean the residue of ink around the nozzle. Replace the printhead, and then do the cleaning sequence that the manual says. This procedure might be able to recover some scenarios of nozzle clog, but he's going to use up little ink. »

  However, it may be that air took the print head: '. '. If the print head is deprimed, that means air penetrated in a certain room after turning on which can never be purged, causing not able to sink more ink. In these cases, I think that the print head should be replaced. »

  The engineer also spoke with assurance of customer, who believes that this particular product is past its end of life, which means that it is technically longer than Hp designed to operate. I know that you only had 3 years, but you want to be aware of this.

  Karen

• HP Officejet Pro 6830: NEW HP PRINTER only IS NOT supported with the current El captain on Apple Mac software

  Hi have just purchsed the HP officejet Pro 6830 and the course of development in place, is that the current operating system (Mac El Captain) does not support this printer. FRUSTRATING! Suggestions that I can download other software that will support the printer or do I have to return it and get another printer?

  Hello!

  Try the printer driver called HP v3.1 for Apple's OS X printer drivers.

  You can download it here: https://support.apple.com/kb/DL907?locale=en_US

  Let me know if this helped.

• DeskJet Pro 8600: Ink black print only via Mac OS x 10.10 Officejet Pro 8600

  My Pro Deskjet 8600 is low on ink Cyan but I am trying to print a document Word in black and white using only the black ink cartridge, which is full. I found the setting on my Mac and you have selected "Black Ink Only", but the printer says that I still need to replace Cyan print. Why should I Cyan to print in black and white? Please tell me that I shouldn't keep all 4 full ink cartridges just to print in black and white? See the screenshots below.

  

  

  Hello

  The ink is required for the printer to use, you need to replace an empty ink cartridge to continue printing.

  You can read the article which explains this requirement:

  http://support.HP.com/us-en/document/c04331666

  Shlomi

• HP officejet pro k550 will not print a test page using the printer buttons.

  How to print a test page to make sure that this printer is still operational?

  I tried all the instructions release possible jams printer, deleted and reinserted the printheads and clean the rollers.  When you press the keys on the front of the printer, it will not print a test page.  and no led error display.

  The printer has been connected to another computer and stopped working last summer.  The printer does not respond to commands from the computer, nor would he respond to the keys on the front of the printer itself.  I can get the printhead to move using the controls on the front of the printer, however.  The printer is not currently connected to any computer and the nearest computer has not installed the appropriate drivers.  Initially the printer is connected to a desktop computer Dell Windows XP (sp 3).

  Here's how to print a self-test of the control panel page.

• Pro 9500 nozzle check print only the lower half of the motif on the colors red, green and cyan.

  Pro 9500 impressions of low nozzle printer test only half of the colors red, green and cyan.  The bottom half is normal (no scratches & etc.).  Upper half is completely empty.  Problem started with a single color and progressed to three.  Since the three colors are adjacent tanks, at the far right of the Assembly to the tank, is there possibly something something in common to all three?  What is a control problem?  Cleaning (both normal & deep) and the replacement of the tanks have had negative results.  Head alignment will not work.  "Can't do the printhead alignment."

  
  

• Gray printing Officejet Pro K550 problems

  Hello.

  I use a HP Officejet Pro K550 (STD) as well as a new Acer Veriton PC, equipped of Windows 7 Professional 64-bit O.S.

  For normal printing, up to today, it works well, but they are a couple of days, instead, if I print an image, by selecting the "Gray Scale" - high quality option in the printer properties, everything that fate, causing printed in RED scale!

  If instead, I select 'Gray Scale - only black ink', it prints normally.

  What is going on?

  The cartridges are always at the right level (Black XL just replaced) and even after using the utility Scan Doctor, it seems everything is OK... but this isn't reallly so OK.

  What can you tell me?

  I have to print several copies in the next few days and wouldn't no more free time, paper and inks...

  Thanks for the help!

  Hi robevix,

  Welcome to the Forums of HP consumer printer.

  When using gray scale - high quality, he used some color to enhance black. You can browse some general troubleshooting that might help solve the problem:

  http://support.HP.com/us-en/document/c01956550

• HP Officejet Pro K550: Software to clean the print head

  I need tool box for old HP printer: HP Officejet Pro K550, for 10-64 bit Windows.
  I need a software tool to clean the print head!

  Hello

  The HP Toolbox software is no longer available for your printer for any later OS such as Windows 7, 8 or 10:

  http://support.HP.com/in-en/document/c03467279

  You can align, clean and calibrate the printhead from the printer itself by using key press combinations.

  See page 33 on its manul below to perform all the tasks of cleaning for the front panel of the printer, such as the cleaning of the printheads:

  http://h10032.www1.HP.com/CTG/manual/c00501024.PDF

  Kind regards

  Shlomi

• HP Officejet Pro 8600 more e-A: printer only prints blank sheets with a footer only. In preview mode BEFORE PRINTING displays the same.

  Printer only prints white sheets with a footer.  In preview mode BEFORE PRINTING displays the same.

  Used HP Print prints doctor and TEST PRINT correctly and find the Wi - Fi of my printer.

  Problem started right after that MS has downloaded?

  No, it did not apply to Notepad.  I restarted just after MS update and everything printed correctly again.  I had not done so to preserve Web pages active I tried just several days!

• OfficeJet Pro K550 C8157A: officejet Pro K replace rollers

  I have owned and personally used this printer since May 2006.  To me, that reliever rolls are hardening and not to pick up the paper in the tray correctly.  I found a source for the rolls, however I don't have a manual that will provide guidance to replace the rollers.  Do you have a source for the maintenance and repair of the printer?

  Hello @Wellspring-306.

  Thank you for your participation in the Forums of HP Support! After reading your post I see that you want an interview guide to replace the rollers in the printer. I want to help you with this issue today.

  Are only a few guides that are available, but there is no one for the interview guides for the replacement of the printer parts.

  Source: HP Officejet Pro K550 color printer series.

  You can contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for faster assistance. If you need help with getting the number, just enter your location and I can watch it for you.

  If you appreciate my efforts, please click on the "Thumbs up" button below. See you soon!

• HP Officejet Pro L7580: "Automatic duplex printing Module is missing" message.

  Although the double-sided printing works fine, the "Automatic duplex printing Module is missing" message, as I updated to Windows 10. I installed the latest drivers. Maybe a firmware update can do the trick?

  

  More from my side:

  I thought a little more on this subject and maybe we can solve this problem with a printdriver alternativ.

  Let's try a driver "HP Officejet Pro K550 series".

  Perform the following steps to install the printdriver alternativ:

  • Right click in the bottom left of your desktop and select 'control panel '.
  • then select "devices and printers".
  • Click on "add a printer".
  • Then click on "my printer is not listed.
  • then mark "local printer" (bottom)
  • Select "HP" on the list on the left and "HP Officejet Pro K550 series" on the right
  • After that finish the wizard

  After you have added the printer with success mark this printer as "standard printer" and allows to have an eye on printing and we'll see whether or not the error appears again.

  Kind regards

  Steven_K

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• HP Officejet Pro 8630: 8630 Pro HP Officejet printing problems

  I'm trying to print from Printmaster Platinum 18.1 to the printer Officejet Pro 8630.  I tried using a network connection and a direct connection, it seems not to matter.  When I check the printer icon, it shows it's queue, and then print.  The message on the printer printing runs for awhile, thenprints 1/2 "of the document then stops and spits out the paper.  My old HP printer never had problems printing of this software.  Any idea what the problem might be?

  I tried to download and install the latest drivers and it does not change the issue.  He still hangs with spinning print button and print only 1/2 "of the document and spit the paper without completing the print job.

  I have no problem printing from other programs. I tried to print a different document from Printmaster and it printed fine. It is just a document. I finished by exporting as jpg and managed to print that way. Thanks a lot for your suggestion. If I have other questions, I'll install the 9800 driver.