HP Pavilion 15 laptop: My laptop won't be stopped correctly

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• Pavilion 15 laptop: DVD does not play correctly

  Hello experts,

  Last year, I bought a HP Pavilion 15 laptop but not the has not used to play DVD until last night. When I inserted the DVD, the computer gave me a bunch of files, I assumed they were the video clips. When play you a DVD on a TV screen, you see the main menu, and other options such as subtitles or film scenes that you can select to start. But I could not see these selections on my computer screen. However, at some point, they have shown. When they showed up, I was not able to click on them. Basically, I could only click Arrow Start to start the movie in its entirety, if I stopped and wanted to select certain scene in the middle of the movie, I was out of luck and unable to do so. At least three times, the DVD stopped playing and says was a mistake, then I had to restart the whole thing again.

  Frustrated, I took my old laptop Dell Windows XP and played the DVD disc it. My old machine actually has everything I wanted to, it has a control panel with all the buttons to play, Pause, Stop, Rewind, forward and sound Volume, etc. He worked as a TV and listed all the options/movie scenes I could select on what I intended to choose.

  I have a hard time believing that a one-year-old Windows 8.1 has fewer features than an old Dell XP. Is there a setting that I don't tip? Someone has an idea, which is not set correctly?

  Thanks in advance!

  Hi @greengem,

  Thank you for your query.

  I understand that you are having difficulty playing your DVDs to the point 8.1 of Windows but it will play well in your XP machine.

  Microsoft did not include as many files codec in Windows 8 as in previous versions.  Here are a few links that I think can be useful:

  Windows 8 Codec Pack (from windows8codecs.com)

  Playback of DVD for Windows options (from windows.microsoft.com)

  Won't play DVD in Windows Media Player (from eightforums.com)

  Please let me know if this helped.

  
  
  

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

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• Pavilion dv6: laptop won't restart after restoration

  Recently, a friend gave me his old laptop HP Pavilion. I thought I would do a factory reset top, just to clean and start over. However, I can't start after having done a system restore on it. It gets to the screen that says "Install the software", and sticks. I literally let him set for almost 4 hours, trying to give him enough time to do everything he needs to do. Finally, I gave up. Is there a way I can get to start, or at least do it install just Windows 7 without all this extra software? I can get it to boot in safe mode, but whenever I just let it boot normally, it goes back to the same window to install the software again. Help, please!

  Hi there @Timothy_b,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the restoration of the computer. I'll be happy to help you.

  Here are documents to help.

  Performing a recovery of system HP (Windows 7)

  System recovery can fail or display error messages (Windows 7 or Vista)

  Performing a Hard Reset or forced Reset

  You can also start to record mood with internet and use Microsoft fixit.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• Pavilion DV2500: my HP pavilion DV2500 laptop won't turn on but displays an indication that his load

  Hi, please I really need help on my laptop. I try to turn on but the switch does not work, but it shows only the only blue light which indicates that its charge every time that I plug. I really don't know what could be wrong, but its really sad because I have a lot of important things on this PC, I need an immediate answer on what it takes to this topic please

  You mean you can get a new motherboard? Yes, but all motherboards AMD for this series have problems. They are not news so all of them were made at the same time and are subject to the same problems. It is now quite obsolete. A new motherboard will cost perhaps $135. There are services on the internet that will repair the motherboard for as little as $50 if you can remove it and ship just the motherboard. You could get another year or so out of it, if you do this. Personally, I would say computers laptops have come a long way since 2009 when your was carried out and for about $500, you can get good news. I can't really predict exactly what laptop model will suffer no problems on the road. In General, if you want more reliability then think on one of the business models, but you look at closer to $1,000 for one of those.

  Post back with more questions.

• HP pavilion 17 Laptop: transfer of old again portable laptop

  Bought a new Pavilion 17 notebook. You want to transfer from the old to the new.  Old unit is also a Pavilion 17 laptop.  Both have the same 1 t of storage, the two windows of 10 of the EC Treaty.  Also have an external device on which I backed up everything.  How can I transfer?   Thank you

  lucky100 wrote:

  Bought a new Pavilion 17 notebook. You want to transfer from the old to the new.  Old unit is also a Pavilion 17 laptop.  Both have the same 1 t of storage, the two windows of 10 of the EC Treaty.  Also have an external device on which I backed up everything.  How can I transfer?   Thank you

  What I recommend is to only transfer the data file / you created on a USB stick to hold it and not program install as it will require a complete install in another computer so that it works properly and then copy the data file backup / in the right place, and ensure that everything is in working order. Migration software is problematic with the traps that you won't expect.

• HP Pavilion 15 laptop: New Intel HD Graphic Driver Update

  Hello

  MY COMPUTER HP Pavilion 15 laptop computer =

  Nº series [number of Series edited by Moderator]

  Product no. K0S04EA #UUZ

  Bought in Switzerland.

  When will my computer be able to install the new driver intel hd graph No. 15.36.14.64.4080?

  I tried downloading from the website of intel, but it won't let me install because it is a generic software and my computer is running pilots approved HP.

  I really really want to install this update making the computer a bit faster with 4 k support and other major improvements.

  Also, I rarely updated any driver on the HP Support Assistant, HP is not close this software, I hope...

  Hi Gr8Latern,

  Unfortunately, I have no information on what drivers will get updated.

• HP Pavilion 15 laptop: Possibilities of graphics upgrade

  Hi team, support

  Manufacturer Hewlett-Packard

  product HP Pavilion 15 laptop

  version omitted

  omitted series

  Omitted SKU

  I want to update my card to a more modern grapical allowing better performance in games.

  You could advice me my options are regarding what an expansion/upgrade.

  Kind regards

  Roderick

  15 - e020tx is the model and there a processor i7 and switchable graphics with Radeon HD 8670 so it is pretty high-end as laptops go, but it's what they are. On laptops in general in most cases, including your case, no video 'card is' to be removed, replaced or upgraded. She is soldered directly to the motherboard. There is no way to upgrade in other words.

• Pavilion DV6: Laptop battery

  Hi there everyone

  I wonder if someone can help me here. I have my computer laptop battery die and I am looking for a replacement. Really not found on the market a battery with the same characteristics as follows:

  HP - Pavilion Dv6 laptop

  HP 593554-001 replacement spare part

  10.8V

  55Wh

  Can someone tell me please in the right direction to get a new battery?

  Thanks in advance.

  See you soon

  No, but understand this isn't a real HP battery. The working hypothesis is simply the ability of the cells. Watt hours. It does not affect the current quantity battery provides the laptop at all times.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• How to capture a screenshot on my HP Pavilion dv4 laptop so I can paste to word? Thank you!

  How to capture a screenshot on my HP Pavilion dv4 laptop, so I can paste to word? Thank you!

  Hello:

  You have a print screen button?  Probably abbreviated. Prnt Scrn

  You may need to use the Fn + the print screen key if it is combined with another article on the same key.

  Paul

• HP Pavilion 15 laptop: bluetooth drivers are not not in Device Manager

  I have a HP Pavilion 15 laptop. I upgraded my windows PC 8.1 for Windows 10 (64-bit) and bluetooth in the box wireless icon is missing and I do not see the bluetooth drivers in the device manager driver custom anymore.my bluetooth introduce yourself at all, I tried unistalling all pilots under networking and their resettlement and my internet has and is working fine. Although the bluetooth does not appear in the devices I have no idea why I worked hours so he could work with anything does not. Also I do not understand how the Bluetooth support service can run withpout a good driver installed. I just want to be able to use my headset bluetooth on my laptop. I tried all the drivers, I could think too much of that and similar to laptops.

  Please help me fix this isssue!

  Hello

  Your HP Pavilion 15-p043cl has NO Bluetooth:

  1. characteristics:

  http://support.HP.com/BG-en/document/c04316163

  2. the parts list:

  http://PartSurfer.HP.com/search.aspx?SearchText=G6U06UA

  Are you sure that he intended to Bluetooth before the upgrade? Maybe a different machine.

  Kind regards.

• Replacement of the frame and hinges - HP Pavilion dm4 laptop

  I have a HP Pavilion dm4 laptop of 2.5 years. The first hinged on both sides broke that makes it harder for the laptop to close properly and now the frame is breaking apart. Is there a way I can get/buy replacements before other parts are screwed up.

  Thank you

  Yes, I also have this problem (dm4-1050ea).

  It all started on February 2015, when my aunt noticedv that my laptop was nt close properly.  It could be be made to do by pressing half upper (screen cut) to the front to the rear of the closure.

  The hinges then becomes deective that the screen don't would not SOUPLESE nd would not sit just to the place (angle) you open to.

  Following the hinges too stiff beame to exploit, came shortly after the left of the screen/lid and the window broke near the LH hinge (rather than though the bezel as shown in the image above). Then the right hinge broke off, then the screen become deective (mainly a band along the LHS - worked with detached hinges OK))

  So, I find myself with computer work, not 100% functional & broken and needs special care to use. the screen does not work in all areas (a replacement looks like £30-$50), with the virtually hanging screen, need to rplace lying hinges (£10-$15) and also nees any other bits (?) and the knowledge to fix it.  HP say they can't stand any more of this model and have no theparts (from end of 2015).

  It may be beyond the capacity of an almighty ccompany such as HP to find parts, but it does not seem beyond the my ability to get parts of - maybe-2nd hand - other HP broke! - But what I lak is kno detailed ho a skill to perform any repair.

  Videos-

  http://www.insidemylaptop.com/?s=DM4

  https://www.YouTube.com/watch?v=BphJmU5nHfA

  https://www.YouTube.com/watch?v=edxjwOXMglc

  I hope some find these useful - they're just a small selection of procedures available for repair (probably none authorized by HP that want you to throw in and buy a new model idir HP)

  Woodward

  1.March.2016

• HP Pavilion 15 laptop: color is washed out and the type is blurry

  The color on my HP Pavilion 15 laptop appears washed out. In addition, despite trying several settings on the 'clear type', my type seems to be blurry nd hard to read. I already tried to adjust the color on the advanced settings, nothing helped. For example, if there is a box around this area to post, I don't see it. I am really frustrated and ready to return after having fought with him for more than a month.

  After hours of frustration and try to understand what was wrong. It turns out that when the power settings have been adjusted for energy efficiency, it messed with the color settings and text. I put everything by default and which corrects the problem.

• Pavilion 15 laptop: a matter of microsoft

  can someone tell me what Microsoft Visual C ++ must be installed to date.  Product number: K7R25EA #ABU HP Pavilion 15 laptop.  because I had errors in the C++ severel is this week when trying to reinstall non-functional programs (management of intel and HP DriveGuard does not... restored to 9 due to problems of closure)... laptop is 9 months purchased January 2015... I ask because when I look through the installed software list Visual C++ includes x 64 & x 86 for each facility until 2013 there is only x 64 not x 86... Microsoft Visual C++ 2013 Redistributable (x 64) - 12.0.21005 - Microsoft - 12.0.21005.1... Microsoft Visual C++ 2013 x 64 additional DURATION - 12.0.21005 - Microsoft - 12.0.21005... Microsoft Visual C++ 2013 x 64 minimum - 12.0.21005 - Microsoft - 12.0.21005... No. x 86? is - that right thanks

  belucky

  install frames

  Control Panel > turn WindowsFeature onnet. 3.5 a 4.6

  reset

  Install the new drivers for Chipset for Windows 10

  reset

  install the other drivers for windows 10

  Run Windows update

  install the new Visual C++ Redistributable for Visual Studio 2015

• How to understand computer HP pavilion dv6 laptop I use

  How to understand computer HP pavilion dv6 laptop I use?

  After that, I would like to understand how to upgrade this computer up.

  the screen is 17.1 could I use screen multi touch?

  It's intel i5

  Windows 7

  I bought it with the radeon graphics card, but after changing graphics card intel HD 3000 what better map graphics radeon or intel I can insert on laptop?

  can I put ram at 8.00 4.00 GB or 16,00 Go?

  

  

  DV6-6c51er is the common model number.

  Here is the Manual:

  Manual

  It can handle up to 16 GB memory DDR3-1333 (2 x 8 GB modules).

  No way to add a touchscreen. I don't know how you changed Intel Radeon graphics card, unless you have installed a different motherboard. The original motherboard has two graphics chips, so if you install the right driver you can access the AMD Radeon HD M 7470.

  The processor could theoretically be upgraded to an i7, but these improvements are rarely economically justified because of the high cost of processors unique and time required for doing the upgrade. Somehow, I think less than 10% of the improvements that we are discussing on this Forum actually. You simpler and better (more efficient) upgrade is to install an SSD. You will think that you have an i7 and 16 GB of RAM.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP Pavilion 15 laptop: instal wifi adapters

  Product name: HP Pavilion 15 laptop

  10 Home Windows only 64-bit language, I need to install new wifi drivers because all my drivers do not work. they are being repaired every week. so I want to install new wifi drivers... give me a link to install new drivers

  Unfortunately, there is no HP Win10 driver for your device. HP is not no matter what timetable indicating when, or IF, they will produce drivers for older machines.
  
  You can try to use Windows updates to find the drivers from Microsoft deposits for your device: http://support.hp.com/us-en/document/c03330139
  
  If that does not do anything, you should read this another link: http://support.hp.com/us-en/product/HP-Pavilion-dv6-6000-Entertainment-Notebook-PC-series/5048664/model/5077076/document/c04758308/
  
  If Windows Update doesn't give new drivers, you can pursue alternative which are described in the linked Microsoft Windows Insider community thread: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293
  
  If you then run into trouble, install the drivers through Windows Update, you can try to use of Microsoft Windows Update Troubleshooter: http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter
  
  Good luck