HP Pavilion 23 - HDD not start

Hello

I have a HP Pavilion 23 we bought less than a week ago for our company.  When we arrived this weekend, the computer had a prompt that says:

Hard drive error

Please run the hard drive Test in the diagnostic system

Hard drive 2 (3F2)

F2-diagnostic system

When I hit F2 I ran the test they came and he said intelligently check: not installed, the Long DST: not installed.

I also ran the memory test, and he said it was good.  I ran the rapid and large disc hard test both said the same thing.  I also hard computer restart without help there as well.

Hello drewgriffith83,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you get the error of hard disk 2 (3F2) and the system diagnostic test will come back as not installed. I provided you with the HP support document: test of hardware failures (Windows 7, Vista), which treats the 3F2 error you get. I suggest that review you the document and navigate through to any document related to find a solution to your problem.

Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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