HP Envy 4520: Scan to computer DOES NOT WORK even after SEVERAL installations!

I want to scan but'm consently says "enable scan of the computer' in the settings of the printer. I go to settings, click on the "Computer Scan" menu to be told:

"The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

Only, I did already! I need answers.

Welcome to the community @Anton-Cross-1 HP

I read your post and wanted to comment. I checked the drivers on hp.com for your printer model to find out there are not full of features of updated the Sierra drivers. Of my own knowledge, complete drivers must be installed to scan from the printer to the computer.

Maybe the Apple link below can help. In the meantime, I'm not sure as to the if or when complete drivers will be released to 10.12. You will not be able to scan using HP software, then you can try on your Mac such as Apple Preview or Capture of Image methods.

Find the drivers here: http://support.hp.com/us-en/drivers

Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks: https://support.apple.com/en-us/HT201465

Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

Tags: HP Printers

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