HP Pavilion dm4: malfunction of the fingerprint reader

Similar Questions

• Re: Tecra Z40, Win 8.1 - malfunction of the fingerprint reader

  DESCRIPTION OF THE PROBLEM:

  My Tecra Z40 arrived with Win 8.1.
  From the beginning I couldn't use the fingerprint utility.
  When you access the utility won't happen for a while and then the error: "Could not connect to the fingerprint reader" has finally popped up.

  I could also not use the actual construction of fingerprints 8.1 Win (error: this device has biometric devices is not suitable). (PS mind that this built in function is now integrated into the subway and no device biometric parameters are not now present in the control panel to 8.1 win!)

  The problem has persisted despite the last fingerprint utility (which comes with the drivers) have been installed to win 8.1. 64-bit directly from the website of TOSHIBA and despite that a biometric device was still present in the Task Manager ("this device is working properly").

  SOLUTION:

  After literally weeks of research (including getting help from the shop and service Toshiba), I could finally solve the problem.

  I uninstalled the driver and the reader of fingerprints from the Device Manager (then only fingerprint reader drivers really disappear).
  Then I cleaned the registry (I used CC cleaner software) (or install new wasn't a reason any).

  Finally, I installed a Fingerprint Utility equivalent and the driver for Tecra Z50 (fp - sw - 20140605164020.zip) (which I expect to be using the exact same sensor)... and since then everything works fine.

  I can now access the utility of fingerprinting and fingerprint log on in Windows.

  SUGGESTION OF CORRECTIVE MEASURES:

  It seems the driver on Toshiba support website (I think for me it was the Poles) for my exact machine (made by TOSHIBA - detector.exe) is incorrect.
  To make matters worse the driver does not communicate useful information on his miss - fit in the Task Manager! If I had to recalculate, in money, as long as I have and a whole lot of support persons had spent on it, there really meaning to improve this list of drivers!

  (PS: one of the files in the same directory online regpatch has a virus (VIRUS A Yes) it has been recognized by Antivir!) -Toshiba, you can communicate with someone responsible for the Polish support site!)

  OUTSTANDING ISSUES:

  No fingerprints, login is possible in Mozilla or Internet Explorer despite the appropriate plugins have been installed as well as the utility of fingerprints, where the web password option has been activated. (no suggestion seems to appear to reach the service fingerprints for the sites that require passwords, maybe that your service gets blocked by popup blocking browser protection?).

  I'm really looking forward to this feature.
  Make sure that the plugins work correctly with the latest browsers.

  Greetings

  Hey thanks for this interesting thread and a detailed description.

• How can I activate the fingerprint reader with any updated drivers for win 8 hp pavilion m7 1015

  I just put my laptop (hp pavilion m7 1015) of windows 7 to windows 8. I downloaded the latest drivers for windows 8 for the fingerprint reader, but I still can't activate when connecting. Can someone tell me how to do this?

  Thank you

  Kevin

  Hello:

  Did you install security software?  You need that too.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-109764-1&CC=US&DLC=en&LC=en&os=4132&Product=5273910&sw_lang=

  Pothinus

• Pavilion dv7 6051ea: how to get the fingerprint reader works on Windows 10

  Just upgraded to Windows 7 Pro for Windows 10 Pro. The fingerprintreader has stopped working. I find the possibility to set up, but the installation is grayed out as long as no driver available. Can't find one on any forum support? Anyone else having this problem and sorted it please?

  On August 11. I've been running Windows 10 updates on a daily basis since the upgrade and now after a reboot of the fingerprint reader has started working? and remembered my impression as well. I guess that Microsoft dropped in a fix for this (which works for me) then maybe something to try?

• The fingerprint reader is not connected

  Hello everyone,

  Well as you can see the title sums up my problem...

  I have HP Pavilion dv5 1160ej which I bought recently, and then this problem came from nowhere!

  the computer does not register my finger on the fingerprint reader

  I have a red 'X' mark on the icon of the DigitalPersona software, and when I click on the little finger to enroll and register my fingerprints in the wizard on the software that he told me that "the fingerprint reader is not connected!"

  How the hell should I connect it when it is integrated to the pc?

  Device Manager is great no problem, I have uninstalled and reinstalled the driver several times and rebooted the computer several times too and nothing helps...

  The journal of the computer on the screen, I see written next to my account "Detection drive.."

  plz help me guys I really like this technology and want to get it back...

  Message edited by Nen0uS on 07/12/2009 11:02

  OK, I see what you're saying.

  Remember download Windows updates in this period?  Maybe you downloaded another software because it worked correctly.

  Have you thought about doing a system restore from the date that it worked properly?

  Keep trying and I also!

• request to connect the fingerprint reader fingerprint digital persona

  Product name-pavilion dv4 1411TU

  Operating system-windows 7

  I upgraded from windows vista to windows 7.

  Now when I tried to use app digital persona. It is required to connect the fingerprint from the recovery disk reader, but I don't have a recovery disk.

  Help me please if anyone can.

  In my first post, I linked to a fingerprint reader driver.  I included the link in the word "here".  What I am asking is for you to run this installation for the driver and let me know what happens with it.  I am sure that the pilot when it was originally installed does not for some reason any and that one of the strangers/other devices is the fingerprint reader.  As the status message on other devices, the drivers for them are not installed.  If one of them is the fingerprint reader, then by installing the driver that I linked should restore the fingerprint reader.

  Here's the direct link for your convenience.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75356-1&cc=us&DLC=en&LC=en&OS=4063&product=3994763&sw_lang=

  Let me know what happens.

• How to configure and use the fingerprint reader?

  I have a Pavilion dv7 - 6157cl laptop with Windows 7 Home Premium 64-bit.  A second person may also use the player?  If this is not the case, the password feature can be used by someone else?  I need a complete and detailed instruction for the fingerprint reader.  What player software that is mentioned in the PDF manual?  No software is given.  I don't know where to start.

  Thank you

  Here's a thread on this, the first part is on the installation, which you can skip, you should already have installed everything, so move on to the configuration section.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-SimplePass-identity-protection-validity-fingerprint-and/m-p/742013

• Satellite Pro S500-10F: how to disable the fingerprint reader

  We just purchased a portable Satellite Pro S500-10 which has the fingerprint reader. Does anyone know how we can disable this facility of the laptop, we do not remove program only disable the installation.

  Thank you

  You can disable it in Device Manager. If it's not ideal, I guess you could send the laptop to an ASP to have the fingerprint reader physically disconnected.

• Portege M700: Cannot use the fingerprint reader after update for Firefox 3

  Hey

  I have a Toshiba Portege M700 Tablet and with the truesuite software on a fingerprint reader and password Bank plugin.

  It's all working fine and dandy with firefox 2.
  Then last night I went and updated for firefox 3 and now I can't log in to Web sites with the fingerprint reader.

  No error messages, nothing. I can say that the truesuite or Bank password software is not detecting firefox 3. I've updated to the latest version that I could find, 2.0.2.0.

  I found this thread by telling me the process of update of firefox it breaks and I should completely uninstall and reinstall firefox, which I did.
  That didn't fix it.

  Then I completely uninstalled and reinstalled truesuite. That did not help either.
  Its still broken.

  Anyone know a workaround or a way to fix this, or should I wait and see if there is an updated version of the password database? (I find it unlikely because this isn't really a standard program)

  Hello

  I think that the new Firefox version is not fully tested and possibly it s not completely compatible with the 3rd party applications.
  I remember the same problems with older versions of firefox. Finally, it has been resolved.

  But why you don t use internet explore? As far as I know the fingerprint works without a problem

  In any case if you want to continue to use the browser firefox 3 so I think that the only solution is to wait for an update.

  Concerning

• Portege R830: don't seem to be able to get the fingerprint reader to work

  HI - need help.

  I have a Toshiba R830 I got "downgrade" to Windows 7 32 bit version pre-installed 64-bit. Long story - but it's the software compatibility.

  Despite the download and the installation of what I think is all the relvant 32 drivers - I don't seem to be able to get the fingerprint reader to work.

  I downloaded and installed the software fp-sw-201103311304 Tosh - chilled out and tried to install it.

  It's actually hard to know if it is installed! I get a window telling me it will extract the file in a directory C:\temp and tells me at the same time that 'tinstallwb.exe' will start once the extraction is complete.

  It seems to extract - but I do not see that the installation is happening.

  Subsequently it is has that nothing listed in the title of the programs - and nothing "launches."

  In Device Manager - I can't see anything that is listed as "fingerprint reader" under security features - the list is TPM 1.2. Not actually sure that is nothing to do with the fingerprint reader - well I've enabled and then disabled via the BIOS.

  Am I missing something?
  Could the reader [which I have not used since the new - even if it's only 8 weeks] have stopped working?

  Would be very grateful for pointers.

  Try to start the installation manually. On the desktop create a folder unpack and after doing the beginning downloaded exe. Extract the files to the folder unpack and disable command run after extraction.

  When files are checked almost open and Toshiba archive extracted file extractor. You will find setup.exe.
  Try please to start it manually.

• Portege R200: How to reset the fingerprint reader?

  Hi, I got a damaged probably fixable Portege R200 (no, it's not stolen, legitimate sales). The machine does not start in its current state. If I fixed and find the fingerprint reader enabled, is it possible to erase it and start again (I'm not interested in the contents of the existing drive, I'm happy to format and reinstall a new OS image)

  Referring to the Toshiba are OK if that's what it takes, but I don't want to buy and spend more money if it is completely non-recoverable because of the safety lock fixing. Any advice or info much appreciated

  Thank you

  Ian

  Hello

  To the extent where I knew the Omnipass Fingerprint Reader utility is responsible for this security.
  This software is to be found in the control panel.
  You can add and remove profiles (user) and set the settings to encrypt/decrypt the contents of the hard drive.

  In my opinion he has no influence on the process of starting...

• Tecra A10 - how to disable the fingerprint reader when it is docked

  Hello

  I use a Tecra A10 with a 2 Express Port Replicator.
  How can I disable the fingerprint reader when it is docked and still use it when undocked?

  Thanks for your help

  Hello

  As far as I know that something like this is not possible.
  Following this logic, it will be possible to have access to protected files when the laptop is on docking station.

  Either you use fingerprints or not.

• HP ENVY 17 G0U21AV - is there a way to disable the fingerprint reader?

  I use a HP ENVY 17 G0U21AV 8.1 Windows.

  This model came with a fingerprint reader in the lower left corner of the computer. Although this seems to be a nice feature, it is not one that I plan on using (I use LastPass to my passwords). I keep my Palm on the scanner that will bring to the top of the screen for HP SimplePass accidentally part traffic. This can come from the most inopportune moments, and it can become quite annoying always trying consciously avoid the fingerprint reader.

  Is it possible to disable the fingerprint reader?

  Thank you.

  @DSWJoshua,

  Thanks for posting. You can disable the fingerprint reader. For completeness, I'll give you steps to disable the driver itself and the biometric support, so you should not worry about this later.

  To disable the driver, go to control panel, then Device Manager. Expand biometric devices. Right-click on the sensor of validity and uninstall it.

  To disable biometric support, go to the Control Panel, biometric devices then. Uncheck allow users to log on to Windows using their fingerprints, and then save it.

• Configuration required to use the fingerprint reader

  I have a dv6tQE delivered later this week and I'm looking into how to configure the fingerprint reader.  I'm interested the FR for projecting my fingerprint with the plethora of passwords that I now keep in a Word document hyperlink.  Too much memorize.  I'm not interested in the security feature that requires a logon or a fingerprint whenever I start my computer.  I usually push on the button and then perform several tasks to something else and come back to the computer, wait until it is ready to roll without the need for an additional activity on my part.

  The User Guide PDF downloaded States in part:

  "In order to use the fingerprint reader, you must configure a user account with a password on the computer. This account allows you to log on to your computer with a simple touch of the designated finger. Alternatively, you can use the fingerprint reader to fill in the password on Web sites and other programs that require a login. See using the fingerprint software for instructions. After you have created your identity from fingerprints, you can configure single sign-on... »

  It will be necessary for me to set up a user account for my login or can I skip that part and use the NOF for passwords only?  In addition, there is a link to the FR software guide?

  ---

• Start your computer by using the fingerprint reader is not working - T450s

  It did not help:
  -From the bios feature works...
  -Ability to select in the application "" connection of fingerprints digital use instead of power ".
  -Update the BIOS
  -Updated FingerPrint Manager Pro
  -The placement of the bios 'Legacy First' or 'Legacy' only

  I am grateful for the support.

  You cannot use the fingerprint reader as a replacement for the power button more.

  The former supplier the Authentec fingerprint readers, was bought by Apple some time ago. As a result, Apple holds the respective patents.