Start your computer by using the fingerprint reader is not working - T450s

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• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• Configuration required to use the fingerprint reader

  I have a dv6tQE delivered later this week and I'm looking into how to configure the fingerprint reader.  I'm interested the FR for projecting my fingerprint with the plethora of passwords that I now keep in a Word document hyperlink.  Too much memorize.  I'm not interested in the security feature that requires a logon or a fingerprint whenever I start my computer.  I usually push on the button and then perform several tasks to something else and come back to the computer, wait until it is ready to roll without the need for an additional activity on my part.

  The User Guide PDF downloaded States in part:

  "In order to use the fingerprint reader, you must configure a user account with a password on the computer. This account allows you to log on to your computer with a simple touch of the designated finger. Alternatively, you can use the fingerprint reader to fill in the password on Web sites and other programs that require a login. See using the fingerprint software for instructions. After you have created your identity from fingerprints, you can configure single sign-on... »

  It will be necessary for me to set up a user account for my login or can I skip that part and use the NOF for passwords only?  In addition, there is a link to the FR software guide?

  ---

• How to use the fingerprint reader in windows 8

  I am currently using HP ProBook s 4230. It had windows 7 installed and then I upgraded to windows 8. How do I use the fingerprint reader, I could use it earlier, but now I don't have a possibility to use as a security tool. any suggestions?

  Hello

  Please go through the article helps HP at the following address and check.

  Troubleshooting a (Windows 7, Vista, XP) fingerprint reader

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=c02519007#N742

  Note: Even if the article is for the Windows 7 operating system, the suggestions are applicable to your scenario.

  As well as the suggestions above, to update the Chipset drivers and check if the function keys work fine.

  Please post here with the State of the question and we will be happy to help you further.

• The fingerprint reader is not connected

  Hello everyone,

  Well as you can see the title sums up my problem...

  I have HP Pavilion dv5 1160ej which I bought recently, and then this problem came from nowhere!

  the computer does not register my finger on the fingerprint reader

  I have a red 'X' mark on the icon of the DigitalPersona software, and when I click on the little finger to enroll and register my fingerprints in the wizard on the software that he told me that "the fingerprint reader is not connected!"

  How the hell should I connect it when it is integrated to the pc?

  Device Manager is great no problem, I have uninstalled and reinstalled the driver several times and rebooted the computer several times too and nothing helps...

  The journal of the computer on the screen, I see written next to my account "Detection drive.."

  plz help me guys I really like this technology and want to get it back...

  Message edited by Nen0uS on 07/12/2009 11:02

  OK, I see what you're saying.

  Remember download Windows updates in this period?  Maybe you downloaded another software because it worked correctly.

  Have you thought about doing a system restore from the date that it worked properly?

  Keep trying and I also!

• Continue to try to turn on my firewall, but won't automatically and using the manual option does not work either.

  Continue to try to turn on my firewall, but won't automatically and using the manual option does not work either.  Can repair you.

  Hello
  Follow these instructions:
  Download and install Windows Repair:
  http://MajorGeeks.com/tweaking.com_-_Windows_Repair_d7141.html
  When the repair of Windows opens, click on the tab to start repairs, click Start. Uncheck all boxes except for the following:
  -Reset the registry permissions
  -Reset the permissions of files
  -WMI repair
  -Repair Windows Firewall
  Then click Start. Once it is finished, restart your computer. Let us know if that helps you.
  Brian

• Unexpected error in the property page. The VSS service uses the system restore does not work. Error (0 x 810000202). __

  original title: "there was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information, see the journal of events (0 x 810000202). __

  "There was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information see log of events (0 x 810000202).

  Please try the troubleshooting below to check the status of the shadow copy Volume service

  1. click on start > all programs > Accessories > run

  Type the following text in the run window, and then click ok:

  Services.msc

  You will get the Services window.

  2. Please check service Volume shadow copy service is "started" and "automatic".

  If these services are not set to "Started" and "Automatic", please, do a right-click on the service and select "Properties".
  On the window properties, please change the startup type to automatic, and use the Start button to start the service.

  Click on apply, click ok.

  Close the Services window

  Restart the computer and check if the problem occurs again.

  If the problem persists, start your computer in safe mode and try to do a restore of the system again. Temporarily disable your anti-virus protection

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  I hope this helps
  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• The fingerprint sensor does not work

  Hello, I have reset windows on my laptop and the fingerprint sensor does not work, windows recognize the sensor, but in the Device Manager, windows says there is a problem with the sensor, "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) »

  Thank you for your attention

  I finally found the problem reset the pc thanks for your attention somehow

  Good day.

• How to configure and use the fingerprint reader?

  I have a Pavilion dv7 - 6157cl laptop with Windows 7 Home Premium 64-bit.  A second person may also use the player?  If this is not the case, the password feature can be used by someone else?  I need a complete and detailed instruction for the fingerprint reader.  What player software that is mentioned in the PDF manual?  No software is given.  I don't know where to start.

  Thank you

  Here's a thread on this, the first part is on the installation, which you can skip, you should already have installed everything, so move on to the configuration section.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-SimplePass-identity-protection-validity-fingerprint-and/m-p/742013

• Portege M700: Cannot use the fingerprint reader after update for Firefox 3

  Hey

  I have a Toshiba Portege M700 Tablet and with the truesuite software on a fingerprint reader and password Bank plugin.

  It's all working fine and dandy with firefox 2.
  Then last night I went and updated for firefox 3 and now I can't log in to Web sites with the fingerprint reader.

  No error messages, nothing. I can say that the truesuite or Bank password software is not detecting firefox 3. I've updated to the latest version that I could find, 2.0.2.0.

  I found this thread by telling me the process of update of firefox it breaks and I should completely uninstall and reinstall firefox, which I did.
  That didn't fix it.

  Then I completely uninstalled and reinstalled truesuite. That did not help either.
  Its still broken.

  Anyone know a workaround or a way to fix this, or should I wait and see if there is an updated version of the password database? (I find it unlikely because this isn't really a standard program)

  Hello

  I think that the new Firefox version is not fully tested and possibly it s not completely compatible with the 3rd party applications.
  I remember the same problems with older versions of firefox. Finally, it has been resolved.

  But why you don t use internet explore? As far as I know the fingerprint works without a problem

  In any case if you want to continue to use the browser firefox 3 so I think that the only solution is to wait for an update.

  Concerning

• need instruction to use the fingerprint reader

  Hello, my name is Thien, call me MT

  I have a problem with my laptop, actually whith my laptop fingerprint reader.
  For these last days, Mc McAfee internet lifesafe secuity continually to make me buy something to protect my PC because it ended, but I don't care about this and keep it jump to the day the day. Until yesterday, my fingerprint reader no longer works,... I did not understand how this happends but it passed. So I looked on the internet how to fix it myself, then I tried to update my laptop mode factoy, download Hp simple pass with fingerprints, .pla reader... pla... pla... but evrething are useless. I really need you guys to help me find the solution, or tell me what wrong whith my Hp.
  Thank you. Ah, forgive me for any error whith my word. English is not my mother tongue ^^

  These should help:

  http://support.HP.com/us-en/document/c03718240

  and

  http://support.HP.com/us-en/document/c03653209

• DV7-4073nr - fingerprint reader does not work after the upgrade to HP Support Assistant

  Hello

  I have a problem right now. The HP support assistant suggested that I had to upgrade the software of fingerprints to be upgraded and I did it without delay. Restart, the drive does not work. Windows 7 says it's a bad data. no password HP does. What should I do?

  Turn the computer off, and then once you turn on, keep the F8 key several times to load the "Windows Advanced startup options" screen. In this screen either select mode safety/Safe mode with networking and log in to your user account by entering the password manually.

  Once that is done, do a restore of the system through the control panel and restore your computer to an earlier date, whenever it was working fine. Once the restore process is done, change the settings for HP Support Assistant auto do not install updates

  

• HP Envy dv6 7323 CL: my fingerprint reader does not work

  My fingerprint reader has stopped working.  It is a validity sensors (WBF) (PID = 0018). It worked once I updated to Windows 10 but has stopped now. I opened the Device Manager, the device was hidden, and when I tried to update the drivers of the update of the driver indicates that all the drivers are current, this is checked when I open the 'Détails' tab and go to the section selected user driver installed (). I then checked the "General tab" which had the following message now, "this hardware device is not connected to the computer. (Code 45); To resolve this problem, reconnect this hardware device to the computer. "Then I checked under"location information"that are listed as port #0003. Hub_ #0001. Additinally, verifying the Universal Serial Bus controllers it lists a device with the following message, "unknown USB Device (device descriptor request Failed)."  Under details, I noticed the following: location information is port #0003. Hub_ #0001. The problem code is 0000002B. On the tab "Général" is the message "Windows has stopped this device because it has reported problems. (Code 43) »

  Hello @Skipnielsen,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I read your post on the fingerprint reader and wanted to help you!

  Try uninstalling the driver and let the search system for a compatible driver.  If you still have problems, try to review the following document and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Fingerprint reader does not work under Win 7

  I have a T500 which I just upgraded from Windows Vista business to Windows 7 Professional.

  Everything except the fingerprint reader and Wireless Broadband seems to work.

  The fingerprint reader is Authentec AES2810, with driver version 2.0.0.18 dated 24/11/2009.

  If I run the footprint of Lenovo software version 3.3.0.58 I get the error that the software cannot

  communicate with the probe.

  Wireless Broadband card is the Ericsson F3507g. The following drivers are installed:

  Network cards:

  -F3507g Mobile Broadband Driver, version: 1.0.0.52 dated dated 29/07/2009

  Ports (COM & LPT):

  -Ericsson F3507g Mobile Broadband minicards GPS Port (COM6), version: 1.0.0.28 dated dated 29/09/2008

  -F3507g Ericsson Mobile Broadband Device Management (COM4), version: 4.54.7103.1 dated dated 26/06/2009

  Chip card readers:

  -F3507g Mobile Broadband USIM Port, version 6.0.0.7 as of 12/05/2009

  Even if there is information about the drivers listed above says the USIM card device:

  "No drivers are installed for this device".

  Universal Serial Bus controllers:

  -F3507g Mobile broadband device, version: dated 4.54.7103.1 dated 26/06/2009

  If I use the ThinkVantage Access Connections software, I get the following error message:

  "The current wireless WAN connection is managed by another client utility.

  Close the client utility, and then try again. "But to my knowledge no other wireless broadband client is running.

  If I try Mobile Broadband Connect through Vodaphone UK interface, I get the following error message:

  "No found Wireless Broadband Mobile device."

  And finally, if I try ThinkVantage GPS I get the following message:

  "The GPS NMEA CPM port is not available. You should check the following things.

  -Another GPS application using the COM port.

  -COM port is disabled. You can activate the COM port in Device Manager.

  Windows Vista, the fingerprint reader both the wireless broadband device worked without

  all of the problems. Anyone have any ideas on how I can solve these two problems.

  Best regards

  Frode

  Hello FrodeW!

  Can you do me a favor and test this theory please (use the driver Lenovo Authentec, do not use the Microsoft Update driver):

  http://forums.Lenovo.com/T5/R-series-ThinkPad-Laptops/problem-with-my-fingerprint-reader/m-p/209486#...

  Thanks in advance.