HP pavilion dv6: screen blu

last week I installed Windows 7 on my laptop. But today when I was using the laptop after half an hour in the middle of the screen blue screen came and portable will close

This error message means that your hard drive dies and has to be replaced.

Once you have the new drive, you must order the recovery media to restore your PC to the operating state.

It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good luck

========================================================================
I'm a volunteer and I do not work for, or represent, HP.
---------------------------------------------------------------
If my post helped you, not just say thank you, please click on the symbol of the thumbs-up to the left of the answer key to say thank you.
If my posts resolve your issue please click "Accept as Solution" - to help others find the
solution.
========================================================================

Tags: Notebooks

Similar Questions

  • Pavilion DV6: screen brightness

    My pavilion dv6 screen became a minimum of brightness and buttons has no effect (the screen remains dimm) after the restore point prior to rstore it will recover, but after 2 days, it will be dimm, again, maybe an update is the reason why, but an update can not be rmoved , so I restore more evry time, but now I have no restore points, any solution?

    Hi @Sherzad1,

    Please try the alternative below:

    • Go to Start Menu > search and type "Device Manager", and then launch Device Manager
    • Scroll down to the entry of graphics cards in the list of devices and expand the option. Right-click on the display drivers and choose Update driver software from the context menu.
    • In the menu of the interface that ensued, choose Browse my computer for driver software.
    • Then choose the option "Let Me pick from a list of drivers on my computer"
    • In the next screen, select Microsoft Basic graphics card in the list under the section Show compatible hardware . Then click Next to continue.
    • Windows must now install the selected driver and the display driver problem should no longer affect your screen brightness function. You should now be able to increase or decrease the brightness of the display without hassle.

    Kind regards

  • Pavilion DV6 3055tx blue screen after RAM Upgraderei

    The product name and number: HP Pavilion dv6 3055tx

     

    Pre-installed RAM: 3 GB

    Operating system: Windows 7 Home Basic 64 Bit (90 days)

     

    Error message (if any): blue screen on startup of the BONE

    All changes to your system until the problem occurred: RAM upgrade

     

    In the title of the topic, include a brief and accurate description of the problem and your product information: I use this product for a long time... Good...

     

    One day, I thought to upgrade my RAM, so I ordered "CRS 4 GB LT_CMS04GX3M1A1600C11"

     

    Corsair 4 GB DDR3 RAM simplified eBay India

     

    After I received the product, I open the back panel and removed the 1 GB RAM Samsung and Corsair inserted one I ordered.

     

    After this, I restarted my system

     

    When starting Windows came to loading blue screen suddenly comes and laptop restarting

     

    Then a black screen comes with 1. Launch the tool to restart System 2. Start Windows normally

     

    I gave my chance for both, but the same blue screen.

     

    After that, I removed the two Rams and inserted as a single Corsair

     

    Same blue screen

     

    Then I open BIOS and it says 4096 MB installed memory

     

    After that, I inserted the 2 GB with it means Total two-channel 6 GB

     

    But again Blue Screen and BIOS saying 6144 MB

     

    What is the problem?

     

    Please help me solve the problem.

     

    The eBay seller is ready to replace the RAM, but I want to know if this could be a compatibility issue.

     

    Thank you... Waiting for a good answer

    Hello:

    I can't find any specs on that you bought it from memory.

    Your PC will run from 8 GB of memory, but you must be careful as to what memory you select.

    You must get the PC3-10600 (1333 MHz) memory and it must be of low density.

    You can't get PC3-10660 or PC3-10666 memory and cheap will be high density and will not work in any case in your laptop.

    You can see this related posts with someone who had the same problem, and when he bought the good memory, his problem was gone.

    http://h30434.www3.HP.com/T5/hardware-upgrades-replacements/dv6t-3000-RAM-upgrade/m-p/2492127#M17965

    I think you bought PC3-12800 memory and this is probably the high density - two bad things.

  • HP Pavilion dv6-1277el blue screen and disk hard error 303

    Hello

    I have a HP Pavilion dv6-1277el with Windows 7 installed. For some time the laptop crashed several times with blue screens until one day windows no longer starts or is is stuck on the loading screen.

    I used an Ubuntu live CD to backup data to the HARD drive of the laptop on an external drive, but after that transfer a large amount of data that I received a warning ON impending drive failure due to reassign areas.

    Restarting the laptop I received the following message from the HP auto test:

    Hard drive 1 fast (303)
    Hard drive 1 full (305)

    The strange thing is that, after the first time that I had these messages, Windows rebooted to work without any problem and I've never had any blue screen again.

    What should I do? Anyway to change my HARD drive or her trust?

    Thank you

    Hello new solvayhütte.

    Probably, he continues to work because it detects a problem with the drive.  However, the reader may not be totally dead immediately.  So now is the time to get ALL the data that you want out of the disc before it goes bad.

    You have two options currently.  You can replace the drive hard yourself (it is not difficult) or contact HP for a repair.

    To replace the drive hard yourself, you can use your notebook PC Maintenance and Service Guide for instructions on disassembly of the laptop.  There are also specifications stating the hard drive inside your laptop.  Use this information to buy a new hard drive and compatiable.

    If you do not want to replace the drive yourself, you can contact HP and inquire about a repair.  If you are within the United States or the Canada you can call to the 1-800-474-6836.  However, if you are outside this area, you will need to go to the HP support site for the contact information for your region.

    I hope that this information has been useful.  Have a great day!

  • HP Pavilion dv6: screen divided into 4

    Please, the machine restarted when I got a BSOD whith the memory management code, after having resolved, my HP logo divided into 2 a top and a bottom, but is returned to normal, it does this for about a week and this time, he does not return to normal

    so I started at the login screen and I saw that it was 4 with 2 vertical on the right full screens and 2 screens of half verical on the left

    so I reinstalled windows, but to no avail.

    I've also updated my drivers buht

    I connected to an external monitor, it looks perfect

    Name of the OS Microsoft Windows 10 Pro

    Version 10.0.10240 Build 10240

    Another Description of the OS is not available

    Manufacturer of operating system Microsoft Corporation

    Name of system OFFICE-ACO8E6T

    System manufacturer Hewlett-Packard

    HP Pavilion dv6 Notebook PC model system

    X 64 PC system SKU C2Y45AAR is of Type #ABA

    Processor Intel Core i7-3630QM CPU @ 2.40 GHz, 2401 Mhz, 4 Lossnay 8 logical processors

    BIOS Version/Date Insyde F.26, 03/04/2013

    SMBIOS Version 2.7

    Embedded Controller Version 52.24

    UEFI BIOS mode

    Baseboard manufacturer Hewlett-Packard

    Model baseboard is not available

    Name of plinth base

    Role Mobile platform

    Start secure State

    PCR7 Configuration binding is not Possible

    Windows directory C:\Windows

    System directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume2

    The local United States

    Hardware Abstraction Layer Version = "10.0.10240.16392".

    User name of OFFICE-ACO8E6T\LIVINGSTONE

    Time zone Pacific Daylight Time

    Physical memory (RAM) installed 8.00 GB

    7.89 GB total physical memory

    5.57 GB available physical memory

    9,77 GB total virtual memory

    7.42 GB available virtual memory

    Pagefile 1.88 GB of space

    Paging file C:\pagefile.sys

    Hyper-V - VM monitor Mode Extensions Yes

    Hyper-V - second level address translation Extensions Yes

    Hyper-V - virtualization enabled in Firmware Yes

    Hyper-V - data execution Protection Yes

    Hi @OPTIMISTICSTONE,

    Thank you for joining the HP Forums!

    I noticed your post on how your screen divided into 4 with your HP Pavilion dv6 Notebook. I'm happy to help you!

    What is the number of product/model of your HP Pavilion dv6? How can I find my model number, serial number or product? There are several versions, example: HP Pavilion dv6500.

    For now, maybe the steps described in this guide will help. Solve the problems when switch between views using FN + F4.

    Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I hope this guide to solve your problem!

  • Pavilion dv6-6c12ea Blu Ray 3D playback?

    I have a notebook dv6-6c12ea with processor AMD A6 and Radeon HD 7690 M/Radeon HD 6520 G it play 3D Blu Ray? Thank you.

    Use your HDMI connection, if you do not, then you are out of luck. It has also been said you need HDMI 1.4 and most are 1.3.

    Certainly go ahead and try it, you're not going to hurt what it is, it will work either, or it will not.

  • Common blue screen of HP Pavilion dv6

    Hello dear friends Forum;

    I have a HP Pavilion dv6, with Windows 7 Home Premium 64 - bit service pack 1.

    "It produces a frequent (every 40 minutes or more) a blue screen with error message"igdpmd64.sys", PAGE_FAULT_IN_NONPAGED_AREA.

    How can it be resolved? I've restored earlist day restore showed me.

    Thank you for your support;

    Gus

    Uninstall the update of Windows KB2670838

    How to remove an update

    Please post your result here in your thread.

  • Blue screen with the error code and I have no disk recovery for HP Pavilion dv6-1260se

    I have a HP Pavilion dv6-1260se with operating system Vista factory installed. When you start the computer, I get a blue screen with this error message: STOP: c000021a {fatal system error}.

    The verification of a KnownDLL failed.  process ended unexpectedly with system

    a status of 0 x 0000221 (0x007fb9c0 0x00000000).

    The system has been shut down.

    I don't have a recovery disc for this computer.  I tried to order them, but they seem to not be available.  It is my daughter's computer.  She said she started having problems after you download Frost Wire (music sharing), and then she took.  We tried to go back to a bygone era and that did not help and then the blue screen with error message appeared. What should I do now?

    Hi Yprlvr

    It is not possible to download records from the web site, but you can order and they will send you the discs for you.  If you can get another option using F11 to work and get the restored system this way, you can make your own recovery disks (assuming that you have not already done on this PC, what a game can be made by PC).

    R

  • Pavilion dv6: blue screen problem

    GET THIS EACH THEN & NOW THE SCREEN AND MUST SHUT DOWN LAPPY. PLEASE HELP WITH THE SOLUTION!

    HI @Ayushi_kh

    Thank you for your response.

    Here is a link to the HP Pavilion dv6 Notebook PC. Please see Chapter 4 for removal and replacement.

    When I was browsing through the maintenance and service guide, I noticed you have switchable graphics.

    That being said, I suggest you do a recovery in factory.  This will reinstall the drivers of graphics cards correctly and I hope to solve this problem.

    Performing a recovery of system HP (Windows 7)

    During the recovery, there is an option to backup your personal data if you do not have a recently I'd do one now to avoid any data loss.

    Restore files that have been supported to the top using HP Recovery Manager (Windows 7)

    If for any reason any recovery did not resolve the issue please provides your exact model of DV6.

    How can I find my model number or product number?

    Good luck!

  • Pavilion dv6-3152sl: green and pink strips horizontal on the swith on screen - Pavilion dv6-3152sl

    When I turn on my Pavilion dv6-3152sl, immediately after you start at the bottom of the screen there is green and pink horizontal stripes, just when the Windows logo runs, who this time seems unclear. These scratches disappear as soon as the flashing blue light from Windows 7 Home Edition gives the chance to enter the password.

    What is the problem in my notebook? What can I do to make these abnormal bands don't not to be there for the laptop turn on?

    My laptop got switchable graphics AMD. They are ATI Mobility Radeon HD 4200 and AMD Mobility Radeon HD 5000 Series.

    Thank you for your support.

    Hey, @Italian_Chiara,.

    Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that your HP Pavilion dv6-3152sl notebook PC startup, you see the Green and pink lines.

    Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

    If you connect your laptop to an external monitor, the lines appear on the screen to the external monitor also?

    Have you tried to Uninstall the graphics drivers? If this isn't the case, please uninstall and then restart the computer laptop twice.

    Have you tried to Reset the BIOS?

    Here is another option for you to try:

    • In Device Manager:
    • Click display adapters
    • Right-click on family Graphics
    • Select software update of the driver
    • Select search automatically for updated driver software.
    • The laptop must find and automatically install the updated driver. Once the installation is complete, restart your laptop twice.

    Have you tried using HP Support Assistant to automatically search for updates? Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system at the time of purchase or need to be updated.

  • How to adjust the contrast screen (HP Pavilion dv6-3225dx)?

    Hello, the contrast on my screen in some sort I messed up, and I can't find out how to adjust it. Any help is very appreciated.

    Hey Nate,

    I have a HP Pavilion dv6 too - I came across your post (and 'Help' of Viki), because my contrast was all out of whack, too (much too bright). Adjust the gamma is nothing - but then I unplugged the power cord from the laptop, waited a second and plugged back in and voila! It's all good now. Don't know why...

    There is also this thread about changing the color settings - I have not tried what they said, but can be useful...

    http://h30434.www3.HP.com/T5/notebook-display-and-video/Pavilion-DV6-3120us-contrast/TD-p/374163

  • Pavilion dv6-1334us: how to change the brightness of the screen?

    Hi all:

    I used the HP Pavilion dv6-1334us and wXP for 7 years.

    Recently, I think that the brightness of the screen is a little too low/dark.

    I wish to address to the top/more brighter, but can not find the key/path!

    Could you please tell me?        -Zhao

    @zpxykm

    Try to use the Fn F8.

    REO

  • HP pavilion dv6-7010us: low light on dv6-7010us screen after replacing the screen

    We recently replaced a cracked screen on our laptop and now the screen is very dark. You can still see that the computer is turned on, but it is difficult to use. The brightness level is completely upward and the f command button does not help. How can I fix the light from the screen?

    Hi @Nantucket

    Welcome to the HP Forums!

    This is a wonderful place to find answers and advice!
    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I understand that you have recently replaced a cracked screen but the news is very dark.  You can see that the computer is turned on bu that it is difficult to use.  The brightness level is set up and the F command button does not help.

    Have you checked to make sure that the connections are secure?

    Has been recommended for your laptop replacement?

    Here is a link to a display size troubleshooting (Windows 8, Windows 7 and Windows Vista) which can also help.

    Here is a link to HP Pavilion dv6 Entertainment PC Maintenance and Service of Guide for your laptop.  Was the recommended replacement?  Please note Chapter 3, page 23, section 1, a list.

    Good luck!

  • Pavilion dv6 - 3227cl laptop entertainment puts but has only a black screen

    HP Pavilion DV6 - 3227cl Entertainment Notebook, which is about 2 years old and works on Windows 7 Home Premium, AMD Vision Premium, will to power, but not start.  The fan works and the "caps lock" flashes once approximately every 4 seconds, but all I get is a black screen with no error message or the cursor.  There are no beeps.  The power led lights (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed.  However, the two lights (I'm not sure what they are for) next to the nearest port USB power light lights up as follows: one on the left (as you are looking at the right side of the laptop) is white; the right one is orange.  Both are fully illuminated, (not vaguely that the power light).  The power light is not as bright as the other indicator white located near the USB port.  The laptop started and seemed to be running once since this problem started, but I was not able to start again.  I'm told the battery is bad (it's my brother in law book), but it is possible that the problem is with the power source rather than the processor or motherboard?  I appreciate your comments/advice about this.  Thank you.

    Hi fejevitzky,

    Your question, "according to that, I think you're telling me you don't think it's the BIOS - is that correct?" Yes, as long as you don't see any "white" light reveals LCD bezel back while with the State of the white screen. Bezel LCD's coverage around LCD, most design put modeule LED in the lower corner next to the LCD. While the backlight is not during the boot sequence, which means system doesn't have chance to get BIOS current enforcement program. It also means, he stuck to the condition of the equipment to set up. Normally this motherboard related.

    Quickly, I checked hp.com and found a link that may help. Or 1-800-HP-invent (1-800-474-6836) can save time. This forum only intends to answer fast/just the users questions. On another charge of repair and maintenance, I have to give you other links to achieve.

    HP Partner and Store Locator: (I try to search for your city, but it does not work well.) Suggest that call you for a quick response)

    http://WWW8.HP.com/us/en/store-finder/index.do

    Contact information:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    Contact HP:

    http://WWW8.HP.com/us/en/contact-HP/contact.html

    HP SmartFirend Services: (I saw with the price of the service)

    https://h30617.www3.HP.com/HP/home/index.asp?JumpID=in_r11682_us/en/HHO/PPS/suppgateway_gi_ob_ds_pd/smartfriend_cc/DT

    Thank you very much. If you think that my answer helps your product, please help to close this case once you feel comfortable. Then, click on "CONGRATULATIONS."

  • HP Pavilion dv6-3259wm: CD / Blu - ray player does not open / working properly

    My CD / Blu - ray player does not open. I can force it with a paper clip and put in a disk in this way, but it does not turn on and play the disc. The drive does not appear as a file selection as part of my hard disks in my computer section.

    With that I guess my optical drive is broken, so I tried looking for a replacement. I looked up the name of the optical drive in the HP PartSurfer and he says it's called SPS - DRV DVD SATA BD Combo 12.7. Just to make sure, is this the right part I'm looking for? If so and say that I should go ahead and order this part, how do I go about removal of the optical drive in my labtop and its replacement by the new drive?

    Hello

    Yes... It is the right part for your laptop.

    HP Pavilion dv6-3259wm Entertainment Notebook PC - (XZ087UA): 603678-001

    You can follow the instructions from the links below:

    Removing and replacing the CD/DVD drive

    Or,

    HP Pavilion dv6 Entertainment PC - Maintenance and Service of Guide

Maybe you are looking for

  • Aspire S5 purchase license OEM Windows 8

    Hello I just bought an Aspire S5 who installed Windows 7. Is it possible to purchase a license for the version OEM Acer (Aspire S5) of Windows 8, which is preinstalled on the S5? I want to have all applicable drivers and all the Acer programs install

  • F6, F7, F8 buttons

    I have a HP Envy Ultrabook 4-1130us and F6, F7 and F8 keys don't work any more than the controls for the music. All my other F1 - F12 keys work except these three. It's already happened and I thought that it was because iTunes not updated. I updated

  • Event Swipe works in the Simulator, but not on the device

    I'm using panels on my 9900 and I have 4 panels that the user will slide back and forth similar functioning BB app world, changing the summary of comments on signs etc.. My expection who was up and down for scanning of touch screen functions and the

  • second drive

    I have a Compaq Presario and I try to add a Light scribe disc Ativa Dvd - Cd. How add you a second hard drive in the Bay of expansion and what connections must be made from the PC? Thank you

  • My PC (with windows 7) is too slow

    HY I have an i7 with Windows 7 Home Premium, and suddenly my PC become very slow (10 minutes) to open a program I tried a clean boot (with msconfig) and a virus scan but no result Any help please?