HP Pavilion dv7 - 6123cl: f11 key light / mute turns on no more
Button is trying to cut the sound. However, the light no longer lights.
I tried to download a newer version of the IDT Audio driver high, but I get an error message stating "this editor has been blocked from the current software on your computer". The file is sp55094.exe
I tried the step of turning off the laptop, remove the battery by pressing the power button for 30 seconds and then repeat the laptop, but that did not work.
I also tried the suggestion to replace the one on my laptop that is not associated with IDT and that did not work either driver.
Thank you
Hi @JazzJeffJax,
Thank you for posting. I understand that you are looking for audio driver right as the key indicator mute does not work properly. I want to help.
There is no updated driver released for Windows 10 for your model on the HP website.
You can try to delete the sound driver from Device Manager and run the Scan for hardware on the top of the window changes. Update the driver by right-clicking, and then install all Windows updates.
Or you can try using compatibility mode:
How: install and update drivers in Windows 10 (last part of this link)
Keep me posted.
Tags: Notebooks
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Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
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TECHNICAL DATA:
Name of the operating system Microsoft Windows 10 home
Version 10.0.10240 Build 10240
Another Description of the OS is not available
Manufacturer of operating system Microsoft Corporation
System name SUZANNES-PC
System manufacturer Hewlett-Packard
System model HP Pavilion dv7 Notebook PC
System Type x 64-based PC
SKU LW473UA #ABA system
Processor AMD A4 - 3300M APU with 2 logical processors, 2 Lossnay, 1900 Mhz, graphics HD Radeon (TM)
Hewlett-Packard Version / Date BIOS F.21, 13/09/2011
SMBIOS Version 2.7
Embedded Controller Version 51,24 by action
BIOS Legacy Mode
Baseboard manufacturer Hewlett-Packard
Model baseboard is not available
Name of plinth base
Role Mobile platform
State of secure boot not supported
PCR7 Configuration binding is not Possible
Windows C:\WINDOWS directory
System directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
The local United States
Hardware Abstraction Layer Version = "10.0.10240.16392".
SUZANNES-PC\Suzanne username
Daylight saving time from the centre of zone
Physical memory (RAM) installed 4.00 GB
3.48 GB total physical memory
2.03 GB available physical memory
4.79 GB total virtual memory
3.26 GB available virtual memory
Page file space 1.31 GB
Paging file C:\pagefile.sys
Hyper-V - VM monitor Mode Extensions Yes
Hyper-V - second level address translation Extensions Yes
Hyper-V - virtualization enabled in Firmware No.
Hyper-V - data execution Protection YesNEWS OF SYNAPTICS:
Material Type Synaptics TouchPad SMBus
Number buttons 0
Status OK
ACPI\SYN1E46\4 PNP device ID & 71B2F2C & 0
Supported no power management
Double-click the threshold is not available
Handedness is not available
IRQ channel, IRQ 12
Driver c:\windows\system32\drivers\i8042prt.sys (10.0.10240.16384, 112.00 KB (114 688 bytes), 22:20 09/07/2015)PROBLEM:
The TouchPad works but the light that is usually lit when the touchpad is turned on/off (white/orange) does not work. I was wondering if there is a way to fix this, or there's someone else with this problem.
OK, this can be marked RESOLVED.
I searched and found an older post with the solution by holding down the FN key and pressing the space bar. The fire came as soon as I did it. Go figure!
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Stephen
Hello Stephen,
Try to press and hold the fn key and press the space bar.
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It is always interesting to try a Hard Reset as follows.
Shut down the laptop, unplug the AC adapter and then remove the battery. Press and hold the Power button for 30 seconds. Reinsert the battery, connect the power adapter and start Notepad.
Kind regards
DP - K
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