HP pavilion: failure OUO2JM-6J37SW-RXG31A-60VR03
Continue to receive this error on laptop. Same error with three drives. Don't know if is triggered by the controller or something, I changed in the bios. I Get error Code) xc00000e9 when booting with options to retry or f8 for startup parameters.
Hi @Bknowles,
Here are 2 links to update and restore the BIOS:
Hope that these could help.
Tags: Notebooks
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HP Pavilion - failure of the update
I'm having the same problem. HP Pavilion 8 ran windows updates and now every time it starts it goes directly to the screen of failure and never returns. The laptop is never in the office so none of these suggestions work. Any other ideas?
Hello
You can see this knowledge base article and follow the steps.
"Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates
http://support.Microsoft.com/kb/949358/en-us
Let us know if it helped to solve the problem.
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System does not boot recovery disc does not work and boot full of disks in Windows 7 there will be no more. Start-up test showed the failure above code. I have not now exactly what the code means, or if I can get without replacing the HARD drive.
Hello
The code actually read RGF722-5PU820-MFPV5F-60RW03 (IE not L in the 2nd block of characters)?
If that is correct, the error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced. This is also consistent with the problem you describe.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.
Kind regards
DP - K
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Pavilion g602305tx: portable optical drive failure
When I insert a disc windows says pls insert the disc and then automatically eject the tray.
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where can I buy original hp spare parts in bangladesh?
Use uefi HP PC Hardware Diagnostics utility to test the optical drive. My HP Omen 15 product ready to version 5.7.2.0 installed. You should maybe download and update your version of HP PC Hardware Diagnostics to get one that will test the optical drive. www.hp.com/go/techcenter/PCDiags
Press the power button and then press the ESC key to access the boot menu. Now, press the F2 key to enter the diagnosis. Click the tests of components and then click on the optical drive. If the test shows the drive as failure you know it's time to replace it.
Do a web search on Google or Bing with "hp pavilion g6-2305tx optical drive replacement"as key words to find a seller online.
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HP Pavilion 500-297c: Boot failure now need to recoversystem
My Pavilion 500-297c will not start. All initial tests HD pass ok. I am running an extended test. Resetting the system w/maintain files fails.
I guess even a hard disk failure. I purchase and install a new HD. The system came with Windows 8, which has since been upgraded to Windows 10.
So, I'm going to need some kind of bootable recovery disk HP. No idea how to get a CD or bootable USB drive to restore the system to a bootable state?
Also, given that the current hard drive always seems to work at least in part, I hope to set it up as a second drive on the system once I get the new HD installed. What is the best way to try that?
> No idea how to get a CD or bootable USB drive to restore the system to a bootable state?
Because Windows 10 _was_ installed on your computer, a "fingerprint" of your computer is registered with Microsoft.
This 'fingerprint' allows you to download Windows 10, on any computer and create a bootable DVD that can be used on your computer, without having to enter a 25-character license key.
Reference: https://www.microsoft.com/en-us/software-download/windows10
There is no need to wait for HP to courier-ship anything for you.
Tip: buy a new disk drive and install, remove your current hard drive.
Install Windows 10 on the new drive and then attach the old drive as a "slave."
and copy all your files to it on the new drive.
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HP Pavilion 17-F122DS: laptop is dead, had failure ID
First of all, I'm not savy with laptops, seems to be 'Magical' for me, who said: I got an error, or omission ID and don't know what to do now, he showed me this "failure ID WRONG 3: 3-78C7L8-MFPV7F-60U303 'I think it's most likely a death of a party, but what exactly? Any help is appreciated, thanks in advance.
Hi @nrasupporter ,
Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your HP Pavilion Notebook 17 - f122ds and label identification failure MAL3H3-78C7L8-MFPV7F-60U303. This error is failure of Quick Test on drive 1. What this means is that your hard drive has failed.
I recommend the first thing you can do is to back up all your personal files etc as soon as you can.
The laptop suffered a Jolt any? I was wondering if maybe reinstalling the HARD disk would be useful.
Here is a link to check to see if you are in warranty. Page 35 of your manual shows you part numbers. It's the section I would use 778192-005 1 TB hard drive 5400 RPM, available for Windows 8.1 9.5 mm. Page 95 shows you how to remove the HARD drive.
Do not hesitate tocontact us if you need assistance.
Thank you.
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Pavilion g6-1118TX: reported hard drive failure
Hello people of the community.
Recently, I get a message indicating an imminent hard drive failure during startup. I just wanted to know how I can solve the problem and how to buy a hard drive and the same difficulty. The issue seems to affect the cranking up the speed of the laptop. I would be grateful if you can give an approximate value of your new hard drive and the different options available (eg.1TB, 750GB etc.) for PAVILION g6-1118TX model number. Also suggest would be interesting to buy a new hard drive and move or search for improving the system of newer models.
Waiting for your reply at the earliest.
Hi @ra1791!
I'm sorry to say this, but such errors are indicating that the drive is about to fail, then the best option in this case will be to replace it with another unit. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive you can you take a look at the manual page, user 46:
http://h10032.www1.HP.com/CTG/manual/c02834221
Compatible spare disks are also.
I hope this helps and good luck!
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Pavilion p6-2330: hard drive for the error message failure
I need to know what to do in response to: "short hard drive DST-Failed", failure ID: 60E3KV - 0007Q 9 - WPTXOK - 60QD03 on a desktop pavilion p6-2330.
When the computer is turned on, it presents a loop; try to solve the problem, but unable to do so.
The memory test is 'spent '.
SMART hard disk check is 'passed '.
Thank you.
Hello.
This 24 character of error codes when generated from the HARD drive test indicates a Smart failure or disk Self Test - in both cases, this means that the drive is defective and must be replaced.
You always have access to the data stored on the disk? If you do, then save as much information as possible and look for a replacement drive. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive yourself – please let me know.
I hope this helps and good luck!
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Pavilion dv6t 7000: failure of the BIOS (Caps lock flashes twice a secone)
My laptop model number is Pavilion dv6t 7000. In recent days, he had a problem. When I turned off my laptop and put it off, the next day I find that is not starting. A black screen, caps lock shift is blicking twice and f12 key is red (WIFI). Nothigs happen. Then, I searched and came to know that it is the failure of the bios. Then I tried some way and nothings worked. ATLAST when I remove the cmos battery it set again after 2 or 1 minute its starts fine. Then againg I turn off the computer and its power day following again the same problem. I was to solve this problem by removing cmos battery and put it again for 4 or 5 days. But today this tip does not work. I tried so many method like (Windows key + B), (byholding down the power button for 1 minute), (Flash UEFI) etc. to solve the problem of failure of the bios, nothing worked at all. What is the problem? Is this really a failure of the bios? How can solve this problem? What is a dangerous problem? There the chances that my laptop is completely exhausted?
Hello
beep codes or led lights will Flash at the start of the system may indicate a hardware fault or BIOS you say you have tried all the troubleshooting steps
I would like to run the hardware check to make sure it's all working please follow the guide below for instructions and report:
http://support.HP.com/us-en/document/c03467259#AbT1
Tests using UEFI diagnostics and run the quick test
Thank you
James -
Whenever the laptop to install the update. Then when you restart it will read the updates of configuration failure. Restoration of the changes.
This continues until 30 minutes before it finally restarts
Hi @mayurz91 ,
Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your problems of HP Pavilion dv6-7040tx laptop and with updates.
Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system.
If you run an antivirus protection, this could be a problem. Disable temporarily to perform the required updates.
Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.
Plug the power supply directly to a wall outlet works. Do not connect it a power strip, surge arrester, or secondary power source as this could cause and issue.
I hope this helps.
Thank you.
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HP Pavilion 6653w "imminent hard drive failure! "Backup and replace. Questions.
Hello, I have a HP Pavilion 6653w with Windows 7 Home Premium desktop computer. It is 4 to 6 years old. Recently, when I start it, I get a message "imminent hard disk failure! Please save and replace as soon as possible." I've never had to replace a hard drive before, so I have some questions:
1 should. what type of disc do I replace - be of the same type that I have now? (Hitachi, 1 TB). Is there a list somewhere that shows which drives are not suitable for my computer?
2 - is a mechanically inclined person (my husband) could do at home, or that it does not require a professional? My husband has replaced a front memory card, we just request if it is similar to the one in trouble?
Thank you!
http://support.HP.com/us-en/document/c01315257
This link will take you to a document on the withdrawal and the replacement of a hard drive on a HP or Compaq desktop computer. If it is not identical to your case, it will be a little similar. The point is, that it is not terribly difficult; This is something you might be able to tackle yourself, or with a friend who has some experience with computers.
I hope this helps.
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HP Pavilion Slimline S5: Internal HARD drive failure, PC does not start
Drive HARD internal of my HP Pavilion Slimline S5 failed and died recently (bought in 2011). My HP warranty is long gone.
The splash screen has shown this message:
1720-SMART hard detects an imminent failure
Due to lack of player: SATA0
Failed attributes: # 05
I have several questions about this:
- Is it only caused by HARD drive failure? I want to replace it myself, but I don't really know if there are other parts to replace. Or it will be better to bring it to the computer shop to do carefully check?
- I can replace it with Seagate Barracuda 3.5 "(7200 RPM, 1 TB, SATA 3 or 6)? I think that the current HARD drive is Hitachi.
- I still need to transfer Windows OEM once the HARD drive is replaced?
Thanks in advance.
According to the packing of the Seagate, it might come with the software. But if it is OEM drive then found the software by clicking HERE. In general, I use a USB adapter for hard drive to clone if the PC will not support an additional drive. Given that a number of incomplete model for the PC, it is difficult to find accurate info, but the Pavilion Slimline S5 I checked all have a motherboard with additional SATA ports. Just have a spare SATA cable and power on the power port and try the cloning software. Make sure that the drive is not touch a conductive element. Usually, I place the additional reader on a cardboard box.
Install the new drive as a replacement for the existing drive and connect everything as it is now. Then connect the old drive in the manner discussed. Boot from the CD created with cloning tools. If the old drive is cloned stll, then when the software is finished, remove the old drive connections to see if the drive can start the computer. If this is not successful, try to run the recovery screen (F11) BIOS boot manager. If that does not work, use the Recovery DVD set brand when the computer was new. If you did this, or lost them, then see THATto order a series.
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Pavilion dv6-6b54sl: ID of the laptop failure
Hello, I have a laptop HP Pavilion dv6-6b54sl, product number: A6P10EA #ABZ. OS = Windows 7 64 bit.
My question is: laptop stops working, more than 1 time. Reboot the system, then it seems normal.
I just restored original configuration. But not resolved.
So I did the HP diagnostic test: test running and break-in failed.
Starting test report:
Memory test passed; =
Smart check = passed;
Short-DST = failure;
Failure ID = mc0c6w-5rt7g2-qfph4k-60xh03
Could someone explain to me?
Hello
Yes, hard drives, I linked in my previous post works perfectly - you are not limited in any way that the manufacturer of the drive.
Kind regards
DP - K
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HP Pavilion G6: INTELLIGENT control of hard drive failure
Model: HP Pavilion Notebook PC g6
PROD ID: LN220EA #ABV
Warranty start date: 27/05/2011
Smart Check: FAILURE
FAILURE ID: 9C1G7F-5LK7KD-XD015G - 608L 03
Hard drive 1
Test drive: FAILURE
What is my problem?
Whenever you get an error message with 24 characters alphanumeric numbers indicating that the hard drive needs to be replaced to solve the problem
Could be due to the Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, improper stops, update failures due to conflicts, mounted sudden power sudden, so portable falls etc...
HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store
Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive
Please try the troubleshooting below indicated once the steps:
Step 01. Remove the battery and unplug the power adapter AC.
Step 02. Press and hold the power button for more than 30 seconds
Step 03. Plug the AC power adapter / (leave the battery for now)
Step 04. Press the power button and check if the unit is operating normally
If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop
If the problem persists again please contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)
Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA Adapter USB with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files.
Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:
http://h10032.www1.HP.com/CTG/manual/c02876562.PDF
Please check your warranty for laptop to check the status and order a new hard drive
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the star of CONGRATULATIONS on the left to say thank you *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP -
My HP Pavilion TouchSmart 15-n071nr Notebook PC it is abbreviated DST is a failure
My HP Pavilion TouchSmart PC laptop 15-n071nr does not work, I get failure ID QC473F-6T776L-MFPWWK-60TH03 and I don't know what this also means my short DST says failed Please help me
The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.
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