G7 - 1117cl Notebook Pavilion: failure of DST short. Failure ID-RGF722-5PLU820-MFPV5F-60RW03

System does not boot recovery disc does not work and boot full of disks in Windows 7 there will be no more. Start-up test showed the failure above code. I have not now exactly what the code means, or if I can get without replacing the HARD drive.

Hello

The code actually read RGF722-5PU820-MFPV5F-60RW03 (IE not L in the 2nd block of characters)?

If that is correct, the error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced.  This is also consistent with the problem you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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