HP Pavilion Notebook 15-n003tx: recovery attempt failed pls select one of the buttons fowllings

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• TouchSmart HP ENVY 17-j017cl: the recovery attempt failed. Select one of the following buttons.

  I have a

  HP ENVY 17-j017cl Notebook computer Touchsmart I bought 4 DVD for HP Recovery supports a month previously, when I I want to recover I get this error explained below.

  I was trying to fix it, I did the following;

  1. turn on the wifi

  2 bios date was set before the 22/06/2014

  3 reset the default bios

  BUT THE ERROR PERSISTS.

  

  By selecting Save Log asks to insert a USB key which shows essentially the same message as details (see below).

  

  Message;

  [15:35:01.68] ChkErrBB.CMD: detect an error in the PININST_BBV.

  [15:35:01.68] ChkErrBB.CMD: check c:\system.sav\logs\BurnBootWarn.log

  [15:35:01.68] ChkErrBB.CMD: or, visit c:\system.sav\logs\BurnBootMerge.log

  Selecting retry invite you for the recovery media, essentially the first DVD of the media of recovery sent by HP.

  

  There are 4 four total drives, 1 to 3 are recovery DVD and an extra drive

  Hi there @ako89kurdish.

  Let me welcome in the HP support community where you can ask questions, find solutions, and get help with problems you encounter.

  Cables and devices to disconnect all the connected such as personal media players, USB drives, printers and faxes. Remove support for internal hard drives and remove any recently added hardware internally.

  It may be necessary to disable startup secure in the BIOS to start the computer using recovery media (CD/DVD or USB key).

  The new recovery for 2015 fall update manager must be downloaded and installed to successfully carry out a recovery of the system using HP Recovery Manager.

  It takes a minimum of 3 GB of free space to install the update in the Recovery Manager.

  Do you back up all personal files and read all of the instructions required warning before performing a system recovery? To backup your files will result in a loss of files and information you don't want to lose.

  To get the instructions back up and save your files, see back up your files (Windows 10: 8).

  The full recovery process may take 4 to 6 hours or longer to complete. For best results, the computer must not be connected to the Internet. The computer will restart several times during the process. Do not turn off or interrupt the recovery process until the prompt to log on Windows.

  Here are a few links to a thread in forum where other people have experienced similar problems and solved it: detect an error in the PININST_BBV

  I also found the Troubleshooting of HP system recovery document for you. Please follow the troubleshooting steps in this document to help you with the attempt of recovery failure.

  This answer solve your message or question? If so, please share the good news! Inform others that this answer was helpful by clicking on the accept button Solution. You can also show your appreciation by clicking on the laurels.

  Thank you for your participation in the Forums of HP where we want to help you as well as others who may encounter a similar problem that you have. If you need assistance, I would be more than happy to help! Please just re-post with detailed troubleshooting results!

  Have a great day!

• HP Pavilion Notebook 15-n003tx: recovery of the attempt has failed. Select one of the following buttons:

  pls tell me about this problum pls pls pls I m very sad

  Hi @srswami,
  
  Please become a member of the HP's Support Forums. I understand that you have a problem with the recovery. I'll be happy to help you.

  Please see the following documents.

  Performing a recovery of HP (Windows 8) system

  Troubleshooting (Windows 8) HP system recovery problems

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• Recovery attempt failed 15 TS envy

  I bought a laptop HP Envy TouchSmart 15 about 7 months ago, the model 15-j152nr, the E7Z52UA product. I installed office 2013 on that and worked very well. Four days ago, I tried to use MS word, but it crashed immediately. I tried every application for office, and they all did the same thing. I did some research and found to fix it, I would need to do a cleaning of the HARD drive. Therefore, I tried to use the disks I burned but they wouldn't appear as a boot option. So I ordered a new series of HP. I got a USB key with everything I needed. I plugged it in and booted the computer, everything was fine, he installed the software and drivers, then he tried to load the office, but when he did, a message came from the Recovery Manager box. He said that "the recovery attempt failed. Select one of the following buttons. These buttons allow you to save paper, knowledge or try again. I retried to use this key 5 times to perform a system recovery, but each time, in the same exact spot I get this box. I also ran a computer complete diagnosis to ensure that it is not a hardware problem. Everything going brilliantly.  If I hit the button Details, the message I get comes Notepad and stipulates the following:

  ChkErrBB.CMD: Detects an error in the PININST_BBV.

  ChkErrBB.CMD: Check C:\system.sav\logs\BurnBootWarn.log
  ChkErrBB.CMD: or, visit c:\systems.sav\logs\BurnBootMerge.log

  There were several discussions on this issue, but they are all by people using physical disks. I unfortunately have a USB key. Any help with this issue is much appreciated

  Have you tried referring to the date 01/01/2012 in the BIOS? This trick works several times you use any recovery media.

  Your laptop is still under warranty. If you cannot resolve it contact HP Support:

  https://h22207.www2.HP.com/us-en/contact-HP/product/HP-envy-TouchSmart-15-j152nr-notebook-PC-%28ENERGY-star%29/model/E7Z52UAR

• Dv7-6b57NR system recovery error ' The Recovery attempt failed.

  I hope someone can help me with the following problem.  I bought a DV7-6B57NR of a sale by auction online (not Ebay) and they said that they removed the BONE using a program called 'Blanco', because it is a returning customer and they wanted to clean up before data of re - sale.  I ordered recovery disks from HP by product and serial number in order to restore the operating system.

  SN - [removed for privacy]

  PN - A1785UAR #ABA

  I received three recovery DVDs.  2 DVD system recovery and recovery of Driver and Application 1 dvd.

  I tried to restore factory reset.  The process took 30/40 minutes and installed all three discs.  Then the laptop has rebooted and started to load windows, windows 7 logo came and went through more than a few steps.

  Finally it came to a window (Recovery Manager) with the following msg

  "The recovery attempt failed.  Select one of the following buttons"

  There are three buttons

  Save log |  Details |  Retry

  The following is details.  Something attracted my attention is, see below in red (my version of Win 7 should be Home Premium 64-bit).  HP sent me DVDs bad?  Any help will be greatly appreciated.

  --------------------------------------------------
  [11:46:24.29] enter audit OS Edition...
  ----------------------------------------
  [11:46:24.31] check RStone.ini file to determine the required edition.
  [11:46:24.36] out of checking OS Edition...
  --------------------------------------------------

  --------------------------------------------------
  [11:46:24.37] controls if the upgrade to Windows 7 is required.
  ----------------------------------------
  [11:46:24.39] current edition is [HomeBasic]...
  [11:46:24.39] [start] necessary. Don't need to upgrade...
  [11:46:24.40] [Starter] needed...
  [11:46:29.08] necessary [Starter] edition. But is not the case of the [Starter] OS...
  [11:46:29.08] OS edition upgrade might have a problem...

  Management and maintenance of deployment images tool
  Version: 6.1.7600.16385

  Image Version: 6.1.7601.17514

  The current edition is:

  Current edition: HomeBasic
  The operation completed successfully.

  Component: TDC Preinstall diagnosis Tools for Windows 7 - TDC
  --------------------------------------------------------------
  Error: no OS flag not set on the device, please use EEPROM to set ~ OS SKU ~ value = 2
  [11:47:20.87] ------------------------------------------------------------------------------------------
  ...
  CTO error condition has been undergoing dtected [update Factory]! ***
  [11:47:20.87] Suggest create PIN-journal and send to TWN PDC NB-PreinPM for further analysis...
  ...
  [11:47:20.87] ------------------------------------------------------------------------------------------

  [11:45:23.44] Start BBOffline.cmd...
  UPDrv = [C:]
  [11:45:23.45] value UIA 951 error Code
  [11:45:23.77] WinPE is 32-bit.
  [11:45:23.78] start [corrections].
  [11:45:23.80] ---------------------------------------------------------------------
  [11:45:23.80] FixUps.cmd...
  [11:45:23.81] create overall progress information...
  [11:45:25.42] complete FixUps.cmd...
  [11:45:25.42] ---------------------------------------------------------------------
  [11:45:25.42] start [Tweaks for SDRD].
  [11:45:25.42] ---------------------------------------------------------------------
  [11:45:25.42] SDRD Tweaks to change the regional settings default user...
  [11:45:25.43] copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES. DLL.
  [11:45:25.54] Run "Dism.exe image:C:-/ Set-SKUIntlDefaults: en - U.S.-image: C:
  [11:45:33.16] ---------------------------------------------------------------------
  [11:45:33.16] start PININST.exe for offline...
  Housing starts [11:45:47.17] [Sleep 10 sec].
  Starting price [11:45:57.23] [creation RStoneFUpdate.INI].
  [11:46:09.94] start [create 1 GB Pagefile for offline].

  Volume in drive C has no label.
  Volume serial number is 945 B-A81C

  Directory of C:\system.sav\bbv

  05/10/2012 11:46 1 073 741 824 pagefile.sys
  1 file (s) 1 073 741 824 bytes
  0 44,736,749,568 dir bytes free
  [11:46:10.02] the mark detection.

  [11:46:10.28] ---------------------------------------------------------------------
  [11:47:01.27] Start SysID Check...
  [11:47:01.98] Start Option control code...
  SKU_DEF_COUNTRY = [244]
  SKU_DEF_SYS_LOC = [en]
  ------------------------------
  Reset the country in administrator...
  ------------------------------
  ------------------------------
  Reset the default user countries...
  ------------------------------
  ------------------------------
  System reset located
  ------------------------------

  Management and maintenance of deployment images tool
  Version: 6.1.7600.16385

  Image Version: 6.1.7601.17514

  Statement of the international settings offline.

  By default system UI language: en-US
  Settings system locale: en-US
  Default time zone: Pacific standard time
  The settings for the default user regional: en-US
  Location: United States (GEOID = 244)
  Active keyboard (s): 0409:00000409
  Keyboard layered driver: PC / AT Enhanced Keyboard (101/102-Key)

  Installed the language (s): en-US
  Type: Fully localized language.

  The operation completed successfully.
  ------------------------------
  Updating the system locale info...
  ------------------------------
  [11:47:15.98] Start PIN Tweaks...
  [11:47:16.01] ---------------------------------------------------------------------
  [11:47:16.01] PIN Tweaks to hide all for BurnBoot PBO and BBV2 on restored image...
  [11:47:16.01] ----------------------------------------
  [11:47:16.01] Tweaks to Unattend.xml of OOBE
  [11:47:16.01] to pick up the right file...
  [11:47:16.01] ----------------------------------------
  [11:47:16.01] rename unattend.org to unattend.or_
  [11:47:16.04] ----------------------------------------
  [11:47:16.04] without light sensor...
  [11:47:16.05] ----------------------------------------
  [11:47:16.07] it is restored by SDRD [SSRD.flg] image...
  [11:47:16.07] ---------------------------------------------------------------------
  [11:47:16.10] Start MIR Tweaks...
  [11:47:16.15] ---------------------------------------------------------------------
  [11:47:16.15] [MIR Tweaks]...
  [11:47:16.15] ---------------------------------------------------------------------
  [11:47:16.18] starting factory updates...
  [11:47:18.02] installation start QFE offline...
  [11:47:20.69] PININST_OFF: PAST...

  [11:47:20.73] Type C:\System.sav\Logs\BBFindEr.log...

  [11:47:20.75] Type C:\System.sav\Logs\BBFindE0.log...

  -C:\SYSTEM. SAV\LOGS\PININST_OFF. JOURNAL
  Result = PAST

  [11:47:20.78] Type C:\System.sav\Logs\BBFindEr.log...

  [11:47:20.78] Type C:\System.sav\Logs\BBFindE0.log...

  -C:\SYSTEM. SAV\LOGS\BBFIND4QFE. JOURNAL
  [11:47:20.80] FUList.log to check if there are double Desc...
  No duplication.
  [11:47:20.86] duplicated No. Desc is located... PAST.
  [11:47:20.87] there was no update from the factory...

  You are the very welcome.

  You will only be able to install programs available on the page of the driver and support for your laptop.

  Use the Windows backup tool to create a system image and save it on a portable hard drive.

  Use the dvd or flash drive bootable do you reinstall windows from the recovery image by selecting the repair option you will find on the installation screen.

• HP 2000-2b16NR recovery attempt failed 64-bit Windows 8

  Product name: HP 2000-2b16NR

  Operating system: Windows 8 x 64

  I was trying to do a restore with the discs I bought at HP and I had this "Recovery attempt failed" message with options for the recovery to restart or show details. So I restarted the recovery and inserted disk 1 as she asked. He went through the process again and it came with this same message "recovery attempt failed." This time, I clicked on the details and it came with Notepad called CTOERROR.flg with the following:

  [13:17:34.28] ChkErrBB.CMD:

  [13:17:34.28] detect an error in the PININST_BBV

  C:\System.sav\logs\BurnBootWarn.log Check [13:17:34.28]

  [13:17:34.28] or visit C:\system.sav\logs\BurnBootMerge.log

  My hard drive is completely erased and I can't preform a system recovery by pressing f11 and I can't access Windows.

  My question is why can I not successfully complete the recovery process?

  On my fourth attempt, I got Windows 8 successfully.

  Thank you both for your help.

  What I did I went into the BIOS, I changed the date to 01/02/2012 and then secure boot disabled and enabled legacy mode.

  I put in the recovery discs, with the exception of the supplement disk and leave them in their process and when it prompted me to restart, I did, but I went into the BIOS again and changed the date to 01/02/2012.

  I then let him complete the recovery process, it took about 6 hours.

  After that, I was in Windows 8.

  I then went into the BIOS and set the correct date and enabled secure boot and disabled the legacy mode.

• HP Pavilion Notebook: automatic updates and messages fail

  Hi, when we automatically turn on my computer HP support assistant connects to servers HP utdates and messages. Problem is there is no far than ever. Collection and messages, is that he will. It doesn´t matter how long wait so he could get to the next step (configurations and so forth). This problem is ongoing since I came back from repair at HP. Help, please! I ve had nothing that trouble since I bought my computer!

  Dagg

  Hi @Dagg333,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook and questions with the HP Support Assistant works not properly. Here is a link to troubleshoot the HP Support Assistant.

  If this is insufficient, I uninstall and reinstall.

  Please let me know how it goes.

  You can say thanks for trying to help by clicking on the Thumbs Up below! .

  Thank you.

• HP Pavilion Notebook PC g7: recovery system is grayed out/off in HP Recovery Manager

  I want to perform a clean installation on my laptop, but when I run the HP Recovery Manager, the option 'system recover' is grayed out, alias disabled. It contains a message: (disabled: recovery partition is deleted).

  At least, I think that's it, cause looks like a bad translation from English to Dutch.

  Does anyone know how can I perform a clean installation? Preferably, I would like that the copy of the "minimum valuation of installation' I want things too little stay possible. I already made backups and put them on the cloud, so no worries there.

  When I go to the "Computer management" window-> storage-> disk management, there are several volumes, a virtual disk C and G included. There is also a recovery volume, although I can't seem to do anything with it. I can not "reactivate", which is grayed out as well.

  Hello @GillesDV,

  Thanks for the quick response!

  If this area is grayed out, then perhaps the recovery Partitions have been deleted?  If this is the case, then the only way to recovery the laptop would be through the use of a recovery media.  Unfortunately, there is no option of recovery media available for your product on the HP site.  If you are able to get a drive in Windows 7 or Windows 8, you should be able to use it to recover the laptop.  You can also try to clean install Windows 10.  You can use the following resources to help you, if necessary: How to Clean 10 of Windows Installer (not a HP support Web site).

  I hope this helps.

  Have a great weekend!

• Envy TouchSmart laptop, 15 - create recovery media stuck please insert one of the following media

  Envy TouchSmart Notebook PC 15 - 8 64-bit Windows - create recovery media stuck on "Please insert one of the following media" - USB Flash drive or any optical drive found. She just keeps spinning a small wheel. The USB Flash drive is inserted and its light flashes.

  Hi, new Cheryl, I spoke with HP support. There is bad news and good news. They does not solve the problem with the process, they don't even try to. They just said that they embarquerions me a flash drive already created recovery media, without cost to me. If the problem is not resolved, but it is resolved. Thank you for your help, it is greatly appreciated!

• HP Recovery hangs in please insert one of the following media (not shown options)

  Hello

  I am trying to create a set of recovery discs, so I can install a new HDD, SSD, but whenever I try to run the Recovery Manager to create a set of recovery discs, it hangs at the "Please insert one of the following media", there is nothing is not displayed. Al I get is a circle of progress that runs constantly.  Let stand for 15 minutes.  Tried to restart and get the same results.  Any idea of another way, I can create a set of recovery disks so I can install my new SSD?

  Thank you!

  Theresa

  Update *.

  Just called technical support and as my PC is brand new, still in the time return they're going just to mail me the recovery disks.  There is no apparent solution for this, I hope that it will work when I re - install windows 8.

• HP Pavilion Notebook e016dx 17: recovery driver webcam HP Pavilion 17

  After a restoration of the system to my laptop and an upgrade to windows 10 that my webcam stopped working so I had checked the driver for updates the Device Manager said there were not and or Skype or youcam could recognize the built-in webcam, although he says that he has no problem I tried to disable and the reactivation of the webcam but also to restart the pc and nothing had worked and eventually I ended up accidentally uninstall the integrated webcam driver altogether and I really want to restore my phone again if it can be avoided. So is it possible to re - install the driver for the webcam which is integrated with the HP Pavilion 17 Notebook?, I have already tried the site looking for the driver and did not find the drives for my laptop it simply suggests that I have updated windows (which I already have and the problem was not resolved).

  

  Hi oOXeonOo,

  Thank you for your answer!

  Webcam downloads only I find on software and Driver Downloads, is the software to use it. Cyberlink Youcam software.

  So in this case, I recommend you to try the full system factory restore, remember to back up your files first.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information is useful!

• The HP dv7-6135dx recovery attempt failed

  I have a HP dv7-6135dx post-warranty hp specs say he had windows 7 Home Edition premium 64-bit, the hard drive went bad, so I replaced the 750 GB drive with a 500 GB drive, they are the two advanced Format drives but not the same manufacturer... anyway, I ordered a new recovery disc for my hp laptop and down them... It goes through the process of 3 hours and at the end he comes up with the message that says: recovery failed. And then it gives me three options: save the newspaper, details and retry. If you press details, it shows you a CTOERROR. FLG file...

  The said file p2pp burnboot verification failed...

  He also says...

  (registrydevicecheck)
  result = failure.

  Device failed #0
  Description: unknown device
  PnPDeviceId; usb\vid_0000 & pid_0000\6 & 283b6af9 & 0 & 2
  Code (43) (43).

  And at the bottom it says...

  Sysprep_succeeded. There is no tag...

  Bbvlast.cmd: (20 x) CTOERROR.flg is detected at the end of the process of PBO

  I really need to get this figured out...

  No you don't need all. For example in the category Chipset, you need to Installation of the Intel Chipset and Intel Management Engine. But there are 3 different USB drivers only one matches your hardware. Also, you will not need driver Intel Graphics. The AMD graphics driver should include the two Intel & AMD for switchable graphics. Under network drivers you have Realtek for the wired lan port of your laptop, don't know not what wireless card you only 1 driver will match.

• HP Pavilion Notebook - 15-ab25: recovery disks

  I just bought this new laptop with Windows 10 o/s installed, I guess that windows 7 or 8 has been initially installed on it, but how to make a set of recovery discs?

  See you soon

  The Recovery Manager expected to DVD as the media.  Make sure that you have enough blank discs before you begin and do not use DVD - RW discs.  Use DVD-R or DVD + R

• HP Pavilion Notebook e101sp 17: best way to charge 10 Windows with the laptop HP software (post regularly update 8.1-> 10)

  My HP Pavilion 17 - e101sp Notebook PC (ENERGY STAR) came with preinstalled Windows 8.1. I later upgraded to Windows 10.

  Although I had Norton Internet Security installed since the bootups earlier, I still have some virus infections from time to time (discovered through runnin ClamAV from a Linux Debian partition, I put in place on the same computer) laptop. After the expiration of the 1 year subscription NIS (I had lost confidence in it right here...) I played around with a few other sollutions.

  In the end, I now have a Windows essentially not fixable (infected) 10. It's not scary for me because Linux is my main OS 'at home' for 15 years now. However, being the standard Windows "de facto" is it much, I still would like to have a copy of own work, installed.

  My question is, in the current scenario, as I mentioned, which of the two is the best way to have 10 Windows installed with all the goodies of HP, alongisde, my Debian Linux system? And what care I would create throughout the process?

  1 reinstall 8.1 can I leave HP recovery disks that I made at the beginning (and hope that does not erase the Linux partitions, I created afterwards - I need more than "hope" in fact, I need evidence-based knowledge on this one!). And then upgrade to Windows 10.

  2 install a Windows 10 fees (from DVD created from the .iso file downloaded from Microsoft), hoping that it activates properly with the key contained in the UEFI BIOS (I think that this 'hope' is pretty much made to knowledge database) and then get all the goodies of HP... by a simple download from the HP site?

  I think option 2 is the safest (and fastest also!) but I'd well informed comment before that I have try.

  Thanks in advance.

  Hello:

  Option 1 is the only way you will get to keep the programs provided HP with your PC, and they reformat the hard drive, so you will lose everything.

  Option 2 will put a clean install of W10 on your C:\Drive and you will be able to leave everything intact, unless you format the hard drive.

  If your current installation of W10 has been successfully activated, W10 will automatically activate once you install it again once you're connected to the internet.

  To install W10 in this way, you select the "I don't have a product key option,' when you get to when Windows asks for the prouduct key.

  The only software and you will be able to install the drivers which will be available on the page of the driver and support for your laptop.

• Pavilion dv6t-2000: replacing old HARD disk with the new SDS and loading the OS with 1 & 2 recovery discs fails

  I just successfully replace the SSD, exchanging an old 250 GB HDD with a new 250 GB HARD drive.

  I started with success, inserted the disc of recovery by the instructions on the screen. Disc 1 and rendered, it succeeded.  When you are prompted, load disc 2, which was also successful.  When asked, in charge of the "application and driver recovery CD" and continued.

  At this point the computer restarted several times, as he said it would be completion of installation of all elements.  Then he came with a message that says: the recovery attempt failed. Select one of the following buttons.

  "Save Log"; 'Details '; 'Retry '.

  Details says:

  ChkErrBB.CMD: Detects an error in the PININST_BBV.

  ChkErrBB.CMD: check c:\system.sav\logs\BurnBootWarn.log

  Any suggestions here?

  I update my BIOS before proceeding with the Exchange.

  I found the solution to this problem was already answered here:

  http://h30434.www3.HP.com/T5/notebook-recovery/quot-detect-some-error-during-PININST-BBV-quot/TD-p/2593075

  Thank you!