HP Pavilion Notebook PC g7: recovery system is grayed out/off in HP Recovery Manager

I want to perform a clean installation on my laptop, but when I run the HP Recovery Manager, the option 'system recover' is grayed out, alias disabled. It contains a message: (disabled: recovery partition is deleted).

At least, I think that's it, cause looks like a bad translation from English to Dutch.

Does anyone know how can I perform a clean installation? Preferably, I would like that the copy of the "minimum valuation of installation' I want things too little stay possible. I already made backups and put them on the cloud, so no worries there.

When I go to the "Computer management" window-> storage-> disk management, there are several volumes, a virtual disk C and G included. There is also a recovery volume, although I can't seem to do anything with it. I can not "reactivate", which is grayed out as well.

Hello @GillesDV,

Thanks for the quick response!

If this area is grayed out, then perhaps the recovery Partitions have been deleted?  If this is the case, then the only way to recovery the laptop would be through the use of a recovery media.  Unfortunately, there is no option of recovery media available for your product on the HP site.  If you are able to get a drive in Windows 7 or Windows 8, you should be able to use it to recover the laptop.  You can also try to clean install Windows 10.  You can use the following resources to help you, if necessary: How to Clean 10 of Windows Installer (not a HP support Web site).

I hope this helps.

Have a great weekend!

Tags: Notebooks

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