HP Pavilion Notebook. : New computer

Similar Questions

• Game Pavilion notebook: new laptop install windows 7 but no drivers to install

  Hello

  I bought this product HP Pavilion Gaming Notebook MOU20AV (from bios) number.

  I came with 10 windows and I found that this operating system was expensive.

  I changed the bios to legacy and installed a valid copy of windows 7.

  After installation, there is no installed drviers. No network, no USB.

  I got a windows 7 ISO from Microsoft and burned a CD, using another machine.

  Same problem, no drivers.

  What I need is the network drivers that I guess I can get while downloading.

  I saw another post that about 50 files but was very confused as to those to whom I might need.

  Thanks for any help.

  Michael

  Hi Paul,.

  I installed intel USB driver and now the USB ports work.

  I was able to install the driver for the external wifi TP-LINK.

  Now I am on the net and USB works.

  Thank you very much for your help.

  Michael

• Computer laptop-15-ab101au Pavilion: Pavilion Notebook laptop computer restarts randomly

  Hi all

  I bought my laptop in November 2015 and Harvey Norman installed the SSD to purchase, everything worked fine, then in December 2015 the computer started making reboots random while I was in the middle of using it.

  I have no error message to warn me, most of the common time is so that using the internet pages via a mobile wireless modem, it never happens while I watch a film for instances.

  I ran a test of the system and receive this message

  test component - failed

  Primary HARD drive Bay

  I also have a failure if necessary identification number

  Can anyone help that I must return to the shop or it's something that I can fix it

  Thanks Cath.

  Hey Cath,

  The error code is a failed hard drive optimized - this seems to indicate that the player is running out and must be replaced.

  My best advice would be to return it to the retailer or contact HP and arrange for the laptop repaired under warranty.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• Pavilion Notebook 15-ab243cl: transfer from old computer to new computer programs

  We just bought a new HP Pavilion Notebook, with 10 windows, to replace its old HP Pavilion dv4-2153, which has been upgraded to Windows 10.  Now we have a problem - how to move programs and files to the new.

  I found two products on the market that claim to be able to do this, but critics of both of them include some less then incounaging stories.  I hope that HP has developed some good software to do this, especially between their own products, or at least can recommend a reliable software.  They must be proud when a customer likes their products well enough to replace genre by genre.

  Any help here?

  Thank you

  Dennis

  dfsplett

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your message want to migrate applications from one PC to another and wanted to help.

  Sorry to disappoint you, but HP doesn't no matter what app migration software (that I know).

  However, LapLink does – in its range of PC Mover of products.  The one who moves in the apps is the Pro version.

  I know it works because I used it myself.

  The new version, Win10, has an additional feature that you can migrate applications from an Image file.

  Which means, you can make a backup of the complete picture of your old PC (and to do this, I recommend Macrium Reflect - further) a key USB or external hard drive, which will allow the new PC, install PC Mover there - and restore apps directly from the backup image.

  Macrium reflect (MR) provides a FREE version that can be used to image and restore partitions or drives together.
  
  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key

  You have NOW a backup of the image of the old PC - and all of the information required by PC Mover to migrate applications to the new PC.
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
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  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• My NEW HP Pavilion Notebook e166eg 17 is defective-Mein neues Notebook defekt arrived

  Hello. -Deutsch Übersetzung unten - German translation below

  I bought a new HP Pavilion notebook e166eg 17 online less than 2 weeks ago. When I went to turn it on for the first time, it would not start. After a while, I moved the display and noticed the screen flashes on and outside.  I can't even start my NEW laptop! I ordered this German HP online store, so I called the customer service line. I asked if the agent spoke English and said roughly in German that I contacted the HP GERMANY line, so only they speak German. The agent would not even ask if someone at the desk spoke English. My German isn't very good, but I know when someone is being rude. She then told me to call another number. So I called the support for the Germany number. Again, nobody is there speak English, so I tried to explain I want to send my laptop to it with UPS, but the agent said she can't help me and told me to call the Customer Service line again. I sent the Service and customer support in English two days in a row and have not been answered. Finally, I used google translate and sent support with the original message and the German translation. Hope somone comes back to me soon! HP terms of service, I can get a full refund if I bought the laptop within 14 days of the refund request. After obtaining a new laptop faulty and does not help from HP, I want to just send this book to return and get a refund. Can someone tell me how I can get one person to HP in Germany to help me before this Sunday when the 14 days is up?

  In German:

  ICH bestellte a new HP Pavilion Notebook 17 - vor weniger als 2 Wochen e166eg online. ALS ich ging, um are einzuschalten zum first hurt, ware are nicht zu starten. Nach international time zog ich die Anzeige und den Bildschirm und aus set bemerkte. ICH kann nicht once be mein neues Notebook! ICH bestellte sharp von der deutschen HP Online-Shop, also ich beim Ref grant. ICH SAH, ob der Agent sprach Englisch und war unsanft auf Deutsch I said, dass ich die Leitung DEUTSCHLAND HP kontaktiert, so dass sie nur zu sprechen Deutsch. Agent der wurde nicht once questions, ob someone im Büro sprach Englisch. Mein Deutsch ist nicht so gut, aber ich weiss, if someone unhoflich. Sie mir dann eine andere anzurufen Nummer matter. Also Ref ich die support-Nummer Germany. Auch yesterday no one da spricht Englisch, so habe ich versucht, imagine, möchte ich mein Notebook zu mit UPS zu ihr back zu send, aber der Agent said, sie können mir nicht helfen und mir, das Customer Service Leitung anrufen wieder said. Mailte both customer service support in Englisch zwei Tage und Ich in einer Reihe und haben keine Antwort bekommen. Finally google übersetzen und email support wieder verwendet ICH mit der original message und der deutschen Übersetzung. In der Hoffnung, somone erhält back zu mir bald! Laut HP Bezug auf Service, kann ich eine volle Rückerstattung receive, wenn ich das Notebook so gained von 14 days eine Rückerstattung. Depending on ich ein brandneues computer laptop defekt, und nicht jede Hilfe von HP, ich will nur dieses zu senden und eine Erstattung get back Notebook. Kann mir someone sagen, wie ich jemanden EIB HP Deutschland, um mich vor diesem Sonntag zu helfen, wenn die 14 oben ist Tagus?

  I saw your post and it passed to the right people so that it should be considered. You should hear from someone bit via private message on this forum.

  Keep an eye on the envelope of PM (private Message) in the upper right of each page. When you see a number next to the gray envelope, click it. This is how you will be contacted.

  If you need to know how to send a private message

  Click here

  Thank you.

• HP Pavilion Notebook - 15-ab25: my brand new HP Pavilion laptop is stuck on the login screen

  My laptop HP Pavilion is not completely frozen. My touchpad works, like some of the function keys mute and light/darken the display, the arrow to the top so I can see the desktop background (lock screen?) with nice photo, date, time, and battery status.

  Hello @GeminiBusiness,

  Thank you for visiting the HP Forums!

  I understand that your HP Pavilion Notebook 15-ab25 does not work properly. I want to help you solve this problem.

  First of all, please perform a reset. After that, follow the steps in this troubleshooting document and then test the equipment:

  Computers laptops HP - computer won't start (Windows 10)

  HP Notebook PC - detection of hardware failures (Windows, 10, 8)

  I look forward to the results! If this information is useful, click on the thumb upward.

• HP Pavilion Notebook 15-p219nt: computer laptop HP Pavilion 15-p219nt Win7 driver Touchpad not supported

  Hello

  I have a HP Pavilion Notebook 15-p219nt which has been reinstalled with Windows 7 (it came with 8.1)

  I can't find the Driver for the Touchpad for Win7 OS. Is it true that it does not support Win7?

  Thank you

  Anders

  Try the following directly from Synaptics driver.

  http://drivers.Synaptics.com/Synaptics_v17_0_19_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Acme_Inc.zip

  Be aware that it won't give you all the features that was present in the newer operating system drivers.

• Library/documents being filled with everything that makes my computer. HP Pavilion Notebook PC g4

  I recently noticed a lot of curious files accumulate in the library/documents area. It seems that my computer is found, even things that seem to come from the hard drive. I noticed this when I go to download on the internet. Can I delete such things without risking to mess up my computer? And how I have difficulty or stop this? What this has to do with my internet crashing more often?

  HP Pavilion Notebook PC, Windows 7, 64-bit g4. Can't think of all the changes made before it started.

  The files were not download, they were only being indexed and a shortened link , added to the library so you can access the files easily... a bit like the icons on the desktop to open programs. Yes, it's good to remove the shortcuts now.

  Read the articles in the links I posted above if you want to learn more about the library folder.

• Need to keep the computer running while the lid is closed, but don't know where to go in the settings to change that. -Hp Pavilion Notebook PC g6

  I have a HP Pavilion Notebook PC with Windows 8 g6 on it and it is a 64-bit. I always stuff running in the background and or download, but I don't want to leave the cover upwards all the time from my laptop. Where should I go for my computer continues to run downloads and programs while the lid is closed because the wifi shuts off when I close my laptop? I know, there should be something in the settings area that might solve my problem.

  Hello

  Try Control Panel... Power options... and click the blue "Change Plan settings" and click on

  "Change power avancΘs."

  In the window that opens, you will see the options for the power buttons and lid.

• HP Pavilion Notebook - 17-f250: new SSD not recognized, Pavilion 17 AMD drivers

  Hello

  I bought the laptop (HP Pavilion Notebook 17-f250) on September 2015 and this September 2016, I decided to upgrade with a 2nd SSD.

  I bought a caddy, placed my SAMSUNG EVO 850 PRO inside, removed the optical drive and then place the CART inside the laptop. It fit perfectly, no problem there.

  But Windows does not recognize it at all in MANAGEMENT OF DISKS.

  It is not here in order to format it, etc...

  My IDE/SATA appears as "AMD SATA CONTROLLER".

  I can not find anywhere no possibility of enablev AHCI etc... My BIOS is not an option to check if the AHCI drivers are enabled or not.

  With the AUTOMATIC DETECTION is my driver: AMD APU A4-6210 with graphics AMD RADEON R3.

  My operating system is WINDOWS 10.

  FYI, I bought another same SSD for my office and worked smoothly. I only have a problem with my laptop, and I can't figure out how to recognize the Windows SSD!

  BR,

  Dionisis

  What caddy you bought? There are a lot of these on the market and some are not made with the highest quality control. You may have it tested with another hard drive?

  Second, the interface for the optical drive is SATA which is ahci. The drivers are not the issue.

  Finally, put an SSD in an optical drive is a little excessive spending from one optical drive interface is slower, so the speed of SSDS is wasted. It would be much better to put a regular hard drive large, slow in the optical Bay for storage. Having an SSD in there won't be fast in all directions. Also, a disc in an optical Bay will not be initiated.

• HP ENVY notebook - d000-13D-CT: new computer. Wireless connectivity works however, this computer cannot connect to the internet.

  I have a HP ENVY laptop new - 13D-d000 CTO (ENERGY STAR).

  Product name N8R87AV

  Windows Pro 10

  64 bit

  Network adapter: Intel Dual Band Wireless-AC 7265

  When I click on the wireless icon - it shows me the connection within the home. I connect and it says it is the network configuration required, but then it crashes. I try again later and it does not find the connection at all.  Other devices in the House are connected, so I know that the real wireless works.

  I called HP Tech Support, they tell me it's a matter of Internet provider, I call AT & T and they say it's a problem of HP. I call HP Technical Support and they always say it is a problem of ATT and I have to tell them to configure the settings. I call ATT and they cannot diagnose and insist that it is a problem of HP.  I'm not at a loss.

  I hope to find a solution, it seems that networking with HP wireless seems to be ongoing question. Thanks in advance for your help.

  @losaltoscasa

  Consult and follow the suggestions in the Document troubleshooting:

  HP PC - Troubleshooting wireless network and Internet (Windows 10)

  Comment

  It is possible, depending on when your new computer was actually produced and implemented for Windows 10, that the Intel Wireless LAN Driver should be updated - or at least reinstalled.

  Drivers (Windows 10) HP ENVY laptop - 13D-d000 CTO (ENERGY STAR):

  sp71972.exe

  =====================================================================

  Update the BIOS

  Also listed in the section of the conductors: update of the BIOS.  Note that the BIOS updates are an inherent risk; It is strongly recommended that only update you your BIOS when necessary (ie., to correct a problem) and only after that you have completely backed up system - which includes all critical files be available either on the cloud or backed up to an external drive where you can access it.

  sp72643.exe

  Version: Rev.A e.16

  Windows key + R (open the Run command) > type msinfo32

  Opens the Information System

  Under System summary > to the right of the Version of the BIOS/Date search

  --------------------------------------------------------------------------------

  A bit dated; always topical:

  Updated the BIOS

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• Pavilion Notebook-13-b203tu: best practices for the notebook support

  GDay,

  I just bought the new pavilion notebook and read it work on the user manual: "the computer does not use the battery when the computer is connected to an external electrical outlet with a certified power adapter or a device of mooring/extension option." (hapter 6 p36)

  I would have my battery for laptop in good health and live longer than possible, my quest is that I have to unplug the AC adapter when the battery indicator displays 100% when charging using the laptop? or just leave the AC adapter plugged in, as it is stated on the manual.

  Thaks a lot.

  Hello

  All smart batteries and chargers are smarter than we thought. When disconnecting the power supply, use the battery and at the end of the day battery needs charge cycles more.

  My comments (I mentioned several times on this forum): leaving batteries and machines 24/24 on the AC at the end of two years, their batteries are much better than the ones pluged/disconnected every day.

  I hope this helps.

• 15-ab271sa Pavilion: Pavilion Notebook 15-ab271sa occasionally won't boot to the top

  Hello

  I recently bought this new laptop and have problems with it sometimes does not start windows.

  I see on the HP website there is an update of the BIOS for this machine which apparently addresses the problem that I am experiencing, but I'm confused because my current BIOS Version is not displayed in the list of previous versions of the software in the BIOS and when I run the softtware Assistant support installed on the machine there is no mention of an update of the BIOS.

  Either way, I did all the recommended software updates by using the help Wizard, but when I look at available updates on the Web Site for my machine there are numerous others proposed.  In addition, some updates are repeated as Rev A and Rev B, and I don't know what that means.  In addition, because there are updates for the other elements of software for different brands of hardware, I expected only these updates appear in the Support Assistant that relate to my particular machine.

  I would like any advice or comments on this situation before proceeding further.

  MB

  Hello @Mo42,

  Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the matter with Notepad starts and tried to help you!

  There seems to be a problem with the update of the BIOS by the HP Support Assistant.  For now, you can download the BIOS directly from the HP site.  You can find the drivers for your product here: HP Pavilion Notebook - 15-ab271sa (ENERGY STAR)

  Once you update the BIOS and reboot the laptop, let me know if the problem is resolved.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP Pavilion notebook f114dx 17: integrated or shared video card

  I use a software house and landscape on my new HP Pavilion Notebook.  Often, it seems to freeze so I called the software company to find out what could be the cause.  They told me this: their program uses a dedicated video card.  If my laptop (notebook) integrated or shared video cards their software will freeze.

  How can I know what are the video card in my laptop?  I have read the data sheet on my laptop that I just bought 07/01/2015 and I'm not see (or understanding) what graphics cards are in my laptop.  I have also bought/downloaded software house/landscape the same day.  Any help would be appreciated.

  Thank you

  Hey @brop ,

  Thanks for responding to me. I see that the software is 3D which might have some concerns about the graphic or video card. You must ask the Punch! Home & Landscape Design 17.7 support if you can lower the graphics on this software to low or medium. You laptop has Intel HD 4400 graphics card with up to 1792 MB total graphics memory. Here's a document on improving your system. Closing off Live tiles on the desktop will help performance. As closing any open programs you don't use.

  You can watch this third party site which helped to speed up performance.   Please read this before you start.

  Please let me know.

  Thank you.

• HP Pavilion Notebook - 17-f207: Please help-need driver

  I need driver for

  HP Pavilion Notebook - 17-f207

  hardver id is:

  ACPI\VEN_ASD & DEV_0001
  ACPI\ASD0001
  * ASD0001

  Thanks for the help

  S

  Hello:

  I zipped and attached to the driver that you are interested in below...

  Download and uncompress the file in its folder.

  Don't do anything with the files in the folder.

  Go to Device Manager and click on the device ACPI\VEN_ASD & DEV_0001 who need the pilot.

  Click the driver tab.  Click on set to update driver.

  Select her browse my computer for driver software option and navigate to the driver folder, that you unzipped.

  Make sure that the include subfolders is selected and the driver should install.

  Restart the PC.