HP Pavilion SleekBook 15 TS: TS pavillion stuck in a loop

I updated my laptop for windows 10 and she said repeatedly "Windows has stopped working", so after the screen was done in gray, tried to restard my laptop. He went to the system recovery and I tried to go back to windows 8.1, and the computer is now blocked in an infinite boot loop. He continues to go to a blue screen that says "Recovery" at the top, tell me to insert a bootable USB device, which I did, and then turns off. I can't find a solution anywhere else, the answers would be greatly appreciated. Thank you.

Gerard

While Microsoft says there is no risk in the upgrade of Win10, because they allow you to believe that you can always return to your BONES and the original installation program within 30 days, the ugly fact of the matter is that the Win10 GoBack feature turned out to be unreliable - and when she fails, she can let machines in a State corrupted - that does not always happen , but it happens often enough to be a problem and you will get no warning beforehand that he goes to the trash your PC!

The Win10 upgrade is known, in some cases, corrupt the partition of recovery that are stored by the OEM that built the original machine.  It's pretty much guarantee that no HP recovery will work.

What will work restores your computer to its original factory state using HP recovery media.

It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entry and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Good luck
========================================================================
I'm a volunteer and I do not work for, or represent, HP.
---------------------------------------------------------------
If my post helped you, please click on the Thumbs-Up symbol on my post to say thank you.
If my posts resolved your issue please click "accept as a Solution.
========================================================================

Tags: Notebooks

Similar Questions

  • HP Pavilion Sleekbook 15 TS: Wireless button stays amber!

    I have a Sleekbook and yesterday the button Wireless 'stuck' on amber. I can press it repeatedly and it takes more just my laptop in and out of the plane.  I rebooted, reset the default BIOS settings (who worked the first few times, but not working now), I've updated the driver for the wireless adapter, the wireless switch driver and the network driver - which did not help. I restored to an earlier date (3 weeks) who helped a bit but then the system did a update and I had to reboot and now it's just like it was back.  Please someone can help me with that I'm not at home, do not have full access to the internet (I use my mobile data for this message) and do not have an own USB so a complete reset of the BIOS is out of the question.  Because I don't have wireless internet or a printer is close I can't download stuff or print documents, I need when the computer is turned off.    My computer data: product name: HP Pavilion Sleekbook 15 TS product number: thank you D4L77EA #ABU Windows 10 64-bit edition.

    Hey @Deolvroo,

    Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

    I understand that you encounter some problems with networking on your HP Sleekbook. I'd be happy to help you with that.

    The following pages are useful for troubleshooting wireless connectivity problems.
    Troubleshooting wireless network and Internet (Windows 10)

    In addition, you can watch the the power management of your wireless adapter:
    Turn off the power to the adapter:
    1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
    2. expand the network adapters.
    3. right click on the Ethernet adapter / wireless, and then click Properties.
    4. click on the power management tab.
    5 remove the check mark next to allow the computer to turn off this device to save power.
    6. click on OK.
    7 test cycle.

    Forget a network (Windows 10)
    Forget wireless network profiles in Windows 10

    Reset TCP/IP on your PC:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
    4 restart your PC and test.

    It can also help to reset the Winsock Catalog:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
    4 restart your PC and test.

    Reinstall the NIC drivers:
    1. download the drivers from http://support.hp.com/us-en/drivers , but do not run them again.
    2. go to your Start menu/screen and type Device Manager.
    3. expand network adapters.
    4. right click on the wireless adapter and choose uninstall.
    5 install the drivers downloaded in step 1.
    6. restart your PC and test.

    Test an Ethernet connection:
    Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

    Test another connection:
    Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

    Please hold me.

    By pressing the Thumbs Up button below, you can always say thank you!

    See you soon.

  • Upgrade hard drive HP Pavilion Sleekbook 15 to SSD

    Hello

    I have a HP Pavilion Sleekbook 15 with the following product information,

    Product name: HP Pavillion Sleekbook PC 15

    Product number: C6K58EA

    Will it be possible for me to upgrade my hard drive with an SSD? If so, what are the limits of the SSD that I can use?

    Thanks in advance,

    ISURU.

    Yes. You can upgrade the hard drive to a mobile (laptop) SSD. The SSD must conform to the following specifications.

    Hard disk, without illustration material, Kit (includes hard drive support and support)
    screws, cable and 2 bumpers) HP p/n 701945-001

    If your laptop is also a present SSD 32 GB mSATA, he can line be used as a disk cache via the software Intel IRST.

    The disadvantage is that it is that it will violate the guarantee that the hard drive is not known by HP to be part replaceable enduser. Upgrading a laptop of this type implies a disassembly.

  • HP Pavilion Sleekbook b030el and Windows 7

    Product: HP Pavilion Sleekbook b030el

    A friend of mine just bought a HP Pavilion Sleekbook b030el
    Unfortunately, HP officially supports only Windows 8 for this computer.

    I think that Windows 8 is - by far - the worst operating system Microsoft ever released. Worse than Vista. Worse than Millennium Edition, too. Without a doubt. It is completely unusable and useless on something else that a Tablet, and existing operating systems for tablets are by far better than Windows 8 on this kind of devices.

    Is there a quick way to know if Pavillion Sleekbook 15 - b030el material is fully supported by Windows 7?
    Thank you very much.

    You are the very welcome.

    There should be a program (app) in the menu of apps everything to make a recovery of the DVD set.

    I strongly recommend doing this before doing anything else.

    I only know that if you install W7 on the C:\ partition, the Recovery Manager will not work.

    I don't know what will happen if you install it anywhere else.

    I have no experience there.

    I remove each partition on my PC and install the OS on one big partition.

    I use recovery disks or partitions. I install a windows disk with an OEM or retail.

    With Windows 8, it must be very careful, because there is no product key and used the recovery disc or partition, or they will have to buy a new operating system.

    The product key is now integrated into the BIOS, which makes Windows obsolete COA stickers.

  • HP Pavilion sleekbook 14-b064LA not in the HP SoftPaq Download Manager 3.4

    HP Pavilion sleekbook 14-b064LA are not not in the HP SoftPaq Download Manager 3.4.

    We need Pack this driver in the sequence of tasks Microsoft SCCM to push users in Argentina. Kindly help.

    Download Manager Support HP currently lists only companies products.

    If your model is not a business model, we recommend that you visit http://www.hp.com/#Support and enter your model and the BONES to see that SoftPaqs are available.

    Please make sure the country where the computer was purchased at the bottom left of the page.  If this isn't the case, please click on the name of the country that is currently selected and choose the appropriate one.

    Once the country is selected, click 'Support & drivers' at the top of the page, click "drivers & software".  After this, please follow the instructions on the following pages.

  • HP Pavilion Sleekbook 15: I changed my hard drive (HP Pavilion), how can I get all features associated HP I used to have?

    My hard drive is broken on my HP Pavilion sleekbook 15.

    (Pavilion product number: D3D66EA-#UUW)

    I had to change it and, of course, to reinstall my windows 8.1 (I have the installation DVD)

    Everything works fine with windows, my problem is that the I ve lost all my HP related software and features.

    At the start, he says just something on the motherboard and then he hits me with a logo instead of the HP logo and stuff Windos... Everything seems to work twice as slow as it was before I had to change the HD? Both the HD: s had the same spesifications.

    Is there anyway I could get the default HP-software and features on my new hard drive?

    rSamuli

    Hello;

    Let me welcome you on the HP forums!

    You said that you have restored your PC using a DVD, but HP recover media consists of a SET of DVD, not a single DVD - so I have to assume that it was NOT a support of HP recovery.

    Ordinarily, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP.

    Unfortunately, there is no support of HP recovery related to HP for your PC Product Page. This could be an oversight by HP, or it could also mean that HP stock is no longer the recovery media for your PC. They store any long recovery media for older PCs.

    You can try to contact the HP customer directly, using the links below, to see if you can order them if:

    If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

    If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

    NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

    If HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

    Good luck

  • Battery for HP Pavilion Sleekbook 14

    Does anyone know what battery I need for the HP Pavilion Sleekbook 14-b008ea?

    He was bought as a display model of the Comet and had not one included.

    Hello james769,

    Assuming you have the laptop you have the HP Pavilion Ultrabook 14-b008ea (http://goo.gl/N3Yi5)

    These are the batteries that would be acceptable to use
    http://goo.GL/g1ZwT
    http://goo.GL/6ySVS

  • HP Pavilion Sleekbook PC 14: Recovery of Windows 8: PC in a reboot cycle?

    Laptop model: HP Pavilion Sleekbook PC 14
    Product number: C7D58PA #AKL
    The system board ID: 18F9
    BIOS version: F 18
    Editor BIOS: Insyde

    64-bit Windows 8 (I think, unless he updated to 8.1 I don't know)

    No drive CD or DVD (Ultrabook).

    It is a laptop from a friend. At one point, he pointed out that it shows just a black screen with the mouse cursor after the start it (after loading Windows 8). He has no idea of what happened before that, I read a lot of online reports of people having problems after such a broken Microsoft updates for Windows 8 or 8.1.

    Anyway, it goes well with the idea of "clean install", nothing needs to be backed up. Recovery media (USB key) was created at the time. I start the laptop with the recovery media and get to HP Recovery Manager. I select 'Factory Reset' which is supposed to erase the whole hard drive and restore the initial factory condition.

    After some time (30-60 minutes, not sure), it has completed preparations, which I assume were re - create the recovery on the hard drive partition, etc. It is said the PC will start itself several times during the recovery process, and I should not meddle. Ok then.

    After I let it continue, Notepad starts, HP logo and the circle of rotation. After a while, I see a glimpse of what appears to be an empty office of Windows and a window that says something like:

    HP laptop
    < date > < time > (e.g. 14/08/2015 11:15)
    Please wait...

    (there is a button in there I think)

    Which is available for a fraction of a second, but then the laptop restarts automatically just and this very fact time and time again, showing this dialog screen each time after you start HP logo. I waited about 8 hours, and it continued just do so that even, it seems that the recovery process is interrupted every time with a reboot. If this restart is due to a system error, where I can see the journal, IE. What is the error?

    So, what to do next? I have reset defaults in case where (though I think that nothing has ever changed in any case) BIOS, no effect. I have not tried to update the BIOS, but even if I find a new/UEFI BIOS for this laptop, I would try rather than as a last resort, or after that I have the PC back on.

    I also tried the other recovery options, lighter, ('System Recovery' and 'Reduced Image recovery') prior to "Factory Reset", but they have not yet further, I think.

    In addition, I ran a full system check in the start menu (RAM and hard drive), everything was reported as fine.

    Yet one thing that may or may not serious, in case there is a problem of Windows 8: since the PC HP is bought in Thailand, it has a cheaper, 'reduced' Windows 8 version. It's a play full version, but apparently a kind of 'reduced' version that Microsoft sells cheaper on some countries, such as the Thailand. I'm not entirely sure what the restrictions are, at least you can not change the language of Windows system after the initial selection of IIRC (when Windows 8 was executed first to complete installation preloaded, English was chosen as the language of the system).

    I mention this only because I'm not sure if it causes certain restrictions on workarounds, such as the use of some other Windows 8/8.1 recovery media created on another PC or downloaded an ISO from Microsoft, or somesuch. I have already learned the hard way that not all editions of Windows seem to be created equal with regard to the options of recovery, being able to launch the etc SafeMode (at least this was the case with my Windows 7, a lot of instructions online for just would not work on it because they are expecting boot options that simply weren't there).

    USB media recovery that I use is created initially, according to HP.

    Problem solved. Steps to follow:

    1. forget about HP recovery. Of course it does not work for me little matter how I pray, I went to come and clean up the entire hard drive of all partitions (I presume that the recovery partition went too).

    2. create the installation media Windows 8.1 with Microsoft http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media media creation tool

    I created the USB media on a USB flash drive of 8 GB on another PC. It will work and install correctly on Windows 8 system, no need to install first 8.0 and then he move to 8.1.

    3 boot from the installation media, install (I chose the option to not save or move anything old windows, after all he was not supposed to be any previous Windows installed) and a great success. I guess you have to download and install drivers from HP separately, perhaps,

    In fact, I am now upgrading to Win10.

  • I want to know how to remove the back cover of my HP Pavilion Sleekbook 15 to install the new memory?

    I want to know how to remove the back cover of my HP product name: HP Pavilion Sleekbook 15 to install the new memory?  All site shows HP Web is how remove caches memory.  Unfortunately, with the newer models like mine, the whole back cover needs to be removed.  I have tried in vain to remove it, but so far all that I managed to do is scratch my cover.  If anyone can help?

    Dear David

    It's a very good idea, it would also be a good excuse to use my new phone for this.  So I'll say thanks again for the good advice.  Have a great weekend you Mr.  As I said earlier, you're a star...

    Yours Sincerely

    Alan

  • HP PavilionSleekbook 15-b009ee: HP Pavilion Sleekbook 15-b009ee Windows 7 Pro 64-bit drivers

    I need the Drivers of HP Pavilion Sleekbook 15-b009ee Windows 7 Pro 64 bit. Please if someone can sat down me.

    Hello:

    Try the W7 x 64 drivers and software for this model except the BIOS and firmware files.

    http://h22207.www2.HP.com/us-en/drivers/selfservice/HP-envy-Ultrabook-4-1100/5296027/model/5316650

    Your model uses the Intel HD graphics driver.

  • Wifi on HP Pavilion Sleekbook 15 commectivity limited problem

    Hello

    I have problems with my Wifi on my HP Pavilion Sleekbook 15 (product number: D2H26EA-#ABD)
    I've updated Windows 8 to 8.1 Windows as well as assistance such as Qualcomm Atheros QCA9000 series Wireless LAN Driver for Microsoft Windows by the suggestion of Hp. After it started facing problems of Wifi.
    Initially on starting laptop, Wifi connect automatically... But after 5-10 minutes, it shows LIMITED connectivity. After a few seconds or minutes later get new connection or when I turn airplane mode ON and OFF then, it is up to the complete connection.
    But after awhile, it was LIMITED.  It continues to be now.
    I tried to install different versions of card Broadcom & Intel WLAN drivers! Still without success!
    While writing this post Wifi entered limited once connectivity!

    Please help me.

    Thanks in advance...

    Hi Capriciousbased,

    Thank you for the additional information. Trying to open Device Manager, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. In the Device Manager.
    Search for network adapters and then double-click the device name.
    Click the driver tab and then click on uninstall driver. Remove all network adapters. Restart the computer.

    Install the driver of here.

    It should work.

    Please let me know.

    Thank you.

  • Pavilion Sleekbook 15 will display the menu boot usb. Restarts continuously.

    Hello

    I have a HP Pavilion Sleekbook 15 (model: 15-b022es) in which I am tryig to install Linux.

    Since the day that I bought it, I was unable to boot anything directly via USB. I searched a lot on this subject, and the usual causes are order secure boot devices to boot, or Legacy Support options. This certainly isn't the case, since I tried all possible combinations. In fact, the exact symptoms that presents my laptop are not described anywhere I've found. What is:

    If I insert a USB drive into any port of the laptop, it makes the computer completely unable to boot. It is not that it freezes, it restarts again and again, but never goes beyond a black screen and make a few sounds HDD (usual start of sounds, nothing weird). In this State, with again inserted USB, I can access the configuration of the BIOS by pressing F10, but can't access devices (usually available at F9) Start menu, because pressing F9 just causes a new reboot.

    In the past I've accessed the start menu do not insert any USB and then pressing F9 then I walked into the USB port, entered and left some folder random to force a refresh of the display (and therefore show the USB) and finally selected my USB. It's a bit hacky and I can cease to apply this solution, as my HARD drive is now cleared and there is no file I can enter to refresh the screen and display the USB.

    Now the thing is: I can not install any operating system to my laptop if I can't boot from USB, so how can I do? For now, all I get are continuous resets the machine before you get to the boot menu.

    And what is the cause of all these resets? Maybe if I go out, I can imagine a way around this problem.

    Thanks for the quick reply, but this isn't the problem, I had already tried.

    I can handle the start menu until I do not start the computer with a USB stick inserted. If I insert one, it will prevent F9 to enter the boot menu, causing the machine to restart again indefinitely.

    However, after having tried everything I could think of (even different file formats in diferent USB drives and for different configurations of BIOS), I went paranoid and I tried with every USB that I have at home.

    I was able to start successfully with a Toshiba 8 GB fat32-formatted USB key (I tried with other pendrives fat32).

    So, finally, it seems to me that it is a bug in my computer EFI firmware. In the first place, the incomplatibility seems to be a bad transposition a standard on the side of various manufacturers of USB key or on the side of HP. But in any case, continuous restarts instead of an information on the error message (as happens for some other errors) seems to be a bug to me behavior.

  • HP Pavilion Sleekbook 14: My HP Recovery Manager delete when im in windows windows 8 and go 8.1

    My Recovery Manager is delete, can you help me how to install again?

    HP Pavilion Sleekbook 14 product name

    [Personal information]

    Product D5N24EA #A2N number

    bader7712

    Hello;

    Let me welcome you on the HP forums!

    I read your post about the duty to restore the HP Recovery Manager and wanted to help.

    Here is the download link for the HP Recovery Manager: Latest HP Recover Manager download

    But facility that will not do you much good if you went to Win8.1, because the recovery files were pre-installed on your computer, not Win8.1, and the Windows Update did not update these files.

    So, if you do a recovery, and it works (which he could not, now that you have upgraded), it will only restore you back to Win8, not Win8.1.

    And, there is nowhere you can download the files needed for the recovery of the Win8.1.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • HP Pavilion Sleekbook 14 battery care tips-

    Hello

    Only now, it occurs to me that I need to be very careful on

    keep the battery of my HP Pavilion Sleekbook 14 in good condition in the long run.

    Exactly how should I take care of my Pavilion 14 battery?

    I use it mostly at home, I need to detach the battery altogether?

    What if I leave the power load at all times?

    Advice and assistance is greatly appreciated!   ^ ^

    Thank you...

    Hello:

    This document should be of assistance to you...

    http://support.HP.com/us-en/document/c01297640

  • HP Pavilion Sleekbook 15-b006ee

    Hi all I'm glade to join u here...

    Please my old HDD was able to start I tried different solutions but in no case so finally I changed to a new one, but I always get this error (3F0) and for sure, you know that HP Pavilion Sleekbook 15-b006ee is not a cd/dvd drive, so I could not install my new OS, I tried to boot from usb flash using Windows7-USB-DVD-tool , but any boot manager could not detect the usb flash, I've changed the flash but now, passing always get this error... I made a test for the new HARD disc equipment and it is past good also detected the new volume and sound hard is good so can you help me how to install the operating system please.

    Best regards

    Samooh

    Hello

    Go through this thread, Expert HP lasvegaswireman has explained it clearly:
    http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/help-Download/m-p/4240018

    Check if you did it correctly.

    Thank you

Maybe you are looking for