HP Pavilion Sleekbook PC 14: Recovery of Windows 8: PC in a reboot cycle?

Laptop model: HP Pavilion Sleekbook PC 14
Product number: C7D58PA #AKL
The system board ID: 18F9
BIOS version: F 18
Editor BIOS: Insyde

64-bit Windows 8 (I think, unless he updated to 8.1 I don't know)

No drive CD or DVD (Ultrabook).

It is a laptop from a friend. At one point, he pointed out that it shows just a black screen with the mouse cursor after the start it (after loading Windows 8). He has no idea of what happened before that, I read a lot of online reports of people having problems after such a broken Microsoft updates for Windows 8 or 8.1.

Anyway, it goes well with the idea of "clean install", nothing needs to be backed up. Recovery media (USB key) was created at the time. I start the laptop with the recovery media and get to HP Recovery Manager. I select 'Factory Reset' which is supposed to erase the whole hard drive and restore the initial factory condition.

After some time (30-60 minutes, not sure), it has completed preparations, which I assume were re - create the recovery on the hard drive partition, etc. It is said the PC will start itself several times during the recovery process, and I should not meddle. Ok then.

After I let it continue, Notepad starts, HP logo and the circle of rotation. After a while, I see a glimpse of what appears to be an empty office of Windows and a window that says something like:

HP laptop
< date > < time > (e.g. 14/08/2015 11:15)
Please wait...

(there is a button in there I think)

Which is available for a fraction of a second, but then the laptop restarts automatically just and this very fact time and time again, showing this dialog screen each time after you start HP logo. I waited about 8 hours, and it continued just do so that even, it seems that the recovery process is interrupted every time with a reboot. If this restart is due to a system error, where I can see the journal, IE. What is the error?

So, what to do next? I have reset defaults in case where (though I think that nothing has ever changed in any case) BIOS, no effect. I have not tried to update the BIOS, but even if I find a new/UEFI BIOS for this laptop, I would try rather than as a last resort, or after that I have the PC back on.

I also tried the other recovery options, lighter, ('System Recovery' and 'Reduced Image recovery') prior to "Factory Reset", but they have not yet further, I think.

In addition, I ran a full system check in the start menu (RAM and hard drive), everything was reported as fine.

Yet one thing that may or may not serious, in case there is a problem of Windows 8: since the PC HP is bought in Thailand, it has a cheaper, 'reduced' Windows 8 version. It's a play full version, but apparently a kind of 'reduced' version that Microsoft sells cheaper on some countries, such as the Thailand. I'm not entirely sure what the restrictions are, at least you can not change the language of Windows system after the initial selection of IIRC (when Windows 8 was executed first to complete installation preloaded, English was chosen as the language of the system).

I mention this only because I'm not sure if it causes certain restrictions on workarounds, such as the use of some other Windows 8/8.1 recovery media created on another PC or downloaded an ISO from Microsoft, or somesuch. I have already learned the hard way that not all editions of Windows seem to be created equal with regard to the options of recovery, being able to launch the etc SafeMode (at least this was the case with my Windows 7, a lot of instructions online for just would not work on it because they are expecting boot options that simply weren't there).

USB media recovery that I use is created initially, according to HP.

Problem solved. Steps to follow:

1. forget about HP recovery. Of course it does not work for me little matter how I pray, I went to come and clean up the entire hard drive of all partitions (I presume that the recovery partition went too).

2. create the installation media Windows 8.1 with Microsoft http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media media creation tool

I created the USB media on a USB flash drive of 8 GB on another PC. It will work and install correctly on Windows 8 system, no need to install first 8.0 and then he move to 8.1.

3 boot from the installation media, install (I chose the option to not save or move anything old windows, after all he was not supposed to be any previous Windows installed) and a great success. I guess you have to download and install drivers from HP separately, perhaps,

In fact, I am now upgrading to Win10.

Tags: Notebooks

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