HP Photo Smart C7280 all in 0ne

I just bought a new Dell XPS8700 special edition running Windows 8.1. I'm trying to install the software for the computer above. I went to your website of HP and selected the specific software for Windows 8.1 64bits. The new desktop computer is connected to a wifi network and the printer is also connected to this network. The printer works fine with my laptop that is running Windows 7. When I try to extract the software downloaded, it disappears and I get a message "unable to locate the file selected. I can't find anywhere on the computer even when I opened all the subfolders on the hard drive.

You have a solution for this problem?

Thank you.

Hi nc007,

Please, let me take a moment to say 'Welcome' on the HP Forums.  I hope you enjoy your experience!

To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I see that you have problems when you try to install the software and drivers for your printer.  Please try to run the HP printer install wizard for Windows.

If you still have questions, please write me back.

If I don't get an answer from you today, I hope you have a great Monday.

 

See you soon,.

Tags: HP Printers

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