HP Photosmart 309 a will not connect to Yosemite 10.10.3

I can not connect my laptop now my iMac to the printer via WiFi

Hello @Berda37,

Welcome to the Forums of HP Support!

I understand that you are having problems when you try to install your printer wireless HP Photosmart Premium Fax all-in-One C309a on your computer Mac OS X 10.10. I would like to help you today with this problem of connectivity and installation. To start I have to check if your printer and your computer are actually "talk" to each other on the mobile network of troubleshooting. Once we check whether they are really communicate that we will be able to work towards a resolution. Can I please you follow the steps below.

Step 1: Check of connectivity:

  1. On the front panel of your HP Photosmart press device button Setup (key)
  2. Press the right arrow next to the OK button until you see network
  3. Select OK in the network
  4. Under the menu network select OK in display network settings
  5. Select OK in the wireless summary screen
  6. Take note of The IP address and network name (SSID) that display
  7. On your Mac, check in the upper right corner, and then make sure your Mac is connected to the same network name (SSID) to which your printer is connected to
  8. Once you have verified that your Mac and your HP Photosmart camera are connected to the same network, please open the internet browser on your Mac
  9. In the address bar of you please enter the IP address that brought together you off the printer. Do not include the www.
  10. Search this site
  • If a Web site for your printer opens correctly: This proves with 100% certainty that your printer and your computer are 'talk' on the wireless network. Please continue with the steps below to install your Photosmart wireless successfully.
  • If a Web site for your printer does not open: This indicates that your printer and your computer communicate wirelessly. Please, do not continue to troubleshoot at this time.

Step 2: Reset the printing system:

To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do not add your HP Photosmart into the computer at this time.

Once the reset is complete, proceed to the next step.

Step 3: Uninstall the drivers and software:

Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

Once the uninstall is complete, please continue on.

Step 4: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

Step 5: Manually install the driver Package:

Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

Step 6: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

Step 7: Add the device:

1. click on the menu of Apple , then Preferences System.

2. click on Print & Scan and then check if the name of your printer appears in the printer list.

3. click on the name of your printer, click the sign minus (), then remove the printer.

4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Photosmart driver is selected.

6. click Add to add the printer to the list.

-Source

Once your printer is properly added to your Mac, please test the machine to check that everything works as it should.

Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I can't wait to hear strings attached good luck!

Tags: HP Printers

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