HP Photosmart 5510 smdge card or envelope printing

I use a HP Photosmart 5510

When I print a map or an envelope there is always a task on the right side. I think that perhaps it's the feed - paper roll or something else

I don't have this problem when using plain paper if there is stock to leave

I would be grateful for any help

meg7

Hello meg7,.

Welcome to the Forums of HP Support!

I understand that when you print an envelope or pink cardstock, the media is marked with a smear, however the 5510 Photosmart print standard printing very well.

I agree with you, I think that the smear of ink comes from a roll in the printer. Try to use this guide to clean the rollers in the printer.

An "Out of paper" message on the control panel and the all-in-one doesn't pick up paper<--- solution="">

Let me know if it helps.

Tags: HP Printers

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