Yosemite and Photosmart 5510

I installed Yosemite and now print on my Photosmart 5510 still works, but scanning does not work. The photosmart does not seem to find the mac. The printer is not on the list of drivers, so I think that HP guess it must be broken down by now. But he didn't, so I'm looking for a solution.

Hello @Geejee and welcome to the community.

I understand that you now run in the analysis of problems after the upgrade to Yosemite. Troubleshooting is in fact the same for Yosemite as for the Mavericks. I'm offering a few troubleshooting that should help you to start a new search.

In this order, try:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart your Mac
  4. Add the printer, this is a direct link to the software: HP Photosmart 5510 e - All - in - One printer full feature software and drivers
  5. Try to scan the image

Let me know the results if you please!

Best wishes

Tags: HP Printers

Similar Questions

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    Hi, just so I'm clear of I'll try and clarify that I think that is that you are trying to do.

    You have 1 computer and 1 1 printer in the House

    You have 2 computers and 2 2 printer in the House

    You want to be able to print the home computer/printer at home 2-1 and vice versa.

    Can I declare the above?

    If so, there is a way to print on a printer from two places without having to install two printers on both computers. It's the ePrint Service whereby you can print emails and attachments to an ePrint printer by sending your message with attachments to the e-mail address of unique printers.

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  • Photosmart 5510 not printing and noises when toggled or asked to print?

    About 6 months ago, we purchased our printer HP Photosmart 5510 alongside our Touchsmart computer, and so far, both work fine.

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    Hey mollycat,

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    I will provide documentation of troubleshooting below for the two issues, but if these steps don't erase the question then I would advise to contact HP Technical Support on this printer.  Is it is only 6 months old, then it would still be under warranty by the original manufacturer.

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    An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

    To contact HP Technical Support: contact HP worldwide | HP

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  • Printing with the photosmart 5510 and MAC 10.7.2 is a dream? and I don't even go to part scanning

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    Updates

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    Day no. 2, new day of new towers

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    Come on guys read it all, it seems that you are lucky, when it works. You must be a programmer if it works.

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    Hi ShiomiL,

    A tried these last few months, a lot of time to get the HP works as it should work (especially the airprinting and scan) without any success.  We used with IP printing/scanning, which wasn't a problem, but does not give us the full possibility of the HP printer.

    Today I bought an apple Extreme airport, connect and a few seconds later all works perfect

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    I just wanted you to know and say thank you for the support you give.

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    '

    Jesper, Copenhagen

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    Hello world

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    Hi @lilrhi,

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    I see you are trying to print on paper 19.7 x 13.9 cm with your printer HP Photosmart 5510, on Windows 7. And I'm happy to help you!

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    Type of paper

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    To the right,.

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    I found this on the Apache site:

    "You unexpectedly see an Apache HTTP Server installation page when you visit a Web site. If you sent us mail because you have seen a page saying "it worked!" (or something similar indicating that Apache has been installed) on your screen or a Web site you have visited, please go back and READ the page. It must also specify what happens. The page is the equivalent of a demo or the Readme file from a Windows installation of the application; It is intended for the person who has installed the software and is supposed to show that the installation has been completed successfully. The problem you are experiencing has nothing to do with us, and we cannot help you. You must contact the webmaster of the site. If the site is www.foo.com, for example, try to send mail to . If it is www.toddsbeer.org, send an email to . And so on. »

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  • This issue is still pending. My PhotoSmart 5510 continues to go offline during the generation of printed documents.

    I have a PhotoSmart 5510 and a Toshiba i7 Quad 4 laptop running Windows7 with a Trendnet Wireless router.

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    If I run the diagnostic utility I can usually get it online.  But the said diagnostic utility it is disconnected and the problem is not "resolved".

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    obewan,

    This article should help to keep the Wi - Fi connection (including things like setting a static IP address for your printer to avoid the crash between you OS/router/printer):
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    Give the steps described a try and tell us if it helps.

    Good luck!

  • Photosmart 5510 - wireless Mac - printer offline

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    Download and install this: http://support.apple.com/kb/DL907

    Reset the printing system:

    -Go to System Preferences > print & Scan
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  • Photosmart 5510: photosmart 5510 doesn't scan

    My Photosmart 5510 left scanning for computer (HP Pavilion with wireless connection). I get a msg of unsuccessful scan from the printer and an HP 5510d series is not found msg on my computer.  He still won't print.     I restarted everything.   When I opened the printer from start I get a box Priinter configuration and software with connect a new printer and add more software options.   A ran the full feature software and driver and get msg that I need to insert the disc and the earlier version cannot be deleted.   Ran print and scan doctor and it says Installer get full software not installed.  I don't know what else to try.

    Hi @dmorfy,

    There is a utility called Microsoft mount it that might be able to help to uninstall the old version of the HP Photosmart from your PC software. It is pretty Strait before running.

    Once it's done try to reinstall the software.

    Please let me know how it goes.

    Thank you!

  • without the Photosmart 5510 ink cartridges Control Panel cannot be accessed

    I have a Photosmart 5510 which has no ink cartridge. My intention is to use it to scan only, and I would like to be able to set up wireless. When I turn on the printer, the control panel displays this: "problem of ink cartridges.  One or more cartridges appear to be missing or damaged. Install or replace the affected cartridges. »

    The wireless button or the ePrint button cause anything to appear on the control panel and there is no other options, such as cancel or continue.

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    Hello

    In general, I'm afraid the answer is no, as a multifunction device, it requires the ink required to operate the device but there are of the workarounds you can try.

    That there is a problem with one or more of the ink cartridges should be sorted first, the control panel will not answer while the device is in an error state.

    You try to use the computer temporarily plugging in a USB port on the printer.

    If the printer is recognized by the PC in such a State, let it finish its configuration and open the software HP Photosmart 5510.

    Open the utilities tab and click on Setup & software printer, then click on convert USB to wireless and follow the steps on your PC.

    If this success then run a scan of your PC use.

    If it is not detected, which is likely to be affected by the error status of the device, such you will solve the problem first.

    You can follow these steps to solve a problem of cartridge if necessary:

    http://support.HP.com/us-en/document/c02924284

    Kind regards

    Shlomi

  • hp photosmart 5510 series: photosmart hp 5510 series files are not found

    Hello

    I use the Hp Photosmart 5510 series printer and is faced with a problem where I can not scan from the printer to the laptop. Before having this problem, I used to scan from the printer wireless without any problems, but after I changed my Internet brand and speed, the printer keeps saying "to ensure that the printer software is installed on your computer and this 'scan to computer' is activated via the printer software" even if I have already connected the printer again internet. I have the printer software on my laptop, but it does not work. When I try to click on scan of the computer, the computer used to say "files series hp photosmart 5510 are not found". I tried to change the IP address, but that didn't work either. So I don't know what to do now. Also, I tried to use the USB cable and it worked, who showed me on the printer, I can scan wirelessly or via USB. When I tried with the USB key attached to the laptop, wireless the wireless worked (as well as the USB port), but when I took off the USB cable, it did not work. Help, please

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    Welcome to the HP community @Blizzerd,

    I wanted to answer your question to have the printer connect and work on your network wireless 'new '. I think that if you uninstall the printer and reinstall the printer software and continue through to set up the printer on your network, it should work for you.

    Here are the steps for you.

    1 uninstall the printer software, and then restart your PC.

    2. click on this link, select Windows 7 and follow all the steps to install and reconnect the printer: HP Photosmart 5510 and 7510 printers - setting upwards to a wireless network

    Test print and scan and let me know what happens! I hope that does the trick

    Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

    Good luck!

  • Re: Mac OS 10.10 Yosemite and printer HP Support

    I have a macbook pro running yosemite and a HP Photosmart Premium with the latest version of the updated software. I'm trying to scan a document and receive an error message indicating:

    Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.

    -Restart the program.

    -Close all programs that might be using the device.

    -Restart the computer.

    To my knowledge I don't have another program that could control the HP imaging device.

    All thoughts are welcome.

    Hello

    Although the HP software for 10.6 worked after upgrading OS in future releases, it is not officially supported and not guaranteed.

    Intended to be such an earlier version of Mac OS X software is not likely to work on Yosemite as expected because the OS has changed a lot since the software has been developed.

    You will need to scan with one of the solutions provided as indicated below, another method most likely will not work:

    http://support.HP.com/us-en/document/c04467713

    Shlomi

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