Photosmart 5510: Out of warranty 5510 won't print black

Similar Questions

• HP photosmart 5510 won't print black

  I have a photosmart 5510 which do not print black. All other colors are OK. Have changed cartridge and went through all the steps on the site of diagnosis without success.

  I really need to turn it on. Any ideas gratefully received.

  See you soon.

  Here is a link that can help you with this problem. It can a be a print head.
  http://goo.GL/OTmPV

• HP 5510 won't print black

  My 5510 print not black like everybody else.  I tried everything-new cartridges, cleaning and try to align the print heads, etc., nothing helped.  It is out of warranty.

  Could someone send me the reset instructions "secret"?  At this point, I don't care if I have the damage because I know I have to go out and buy a new printer, but I want to make a last ditch effort.

  Thank you.

  Hi sillygrandma,

  Thanks for getting back to me. A reset does not solve the problem; However, I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• Alignment falls down, won't print black

  Photosmart C410a Prem

  Mac osx hard wired and wireless

  printer alignment fail, won't print black

  Robert Eick

  I hope you do well and welcome to the forum;

  Let's try this steps;

  If there is static interference, or fittings loose with the product, this can result in the bands or lines in the copy by fax or scan. To resolve this issue, check the connections of the product, and then reset the product.

• . HP Officejet 6500 E710n-z won't print BLACK

  HP Officejet 6500 E710n-z won't print BLACK usining Excel 2007.  I don't think it's a clean printer, but was jump there ' All could have at least a direction for a fix or solution

  Win7 full cartahers printing.

  Thanks for the reply with more information.

  what you did may limit the possible cause. at least we know that this problem is caused by excel, below is a workaround solution that you can try:

  Looking at the 'Print Preview', confirms is the black appear or not.

  More top issue will be useful for further refinement.

  Copy / paste from the old file by excellent:

  1. create a new excel file

  2 paste special

  3 'text' only

  4 repeat the format will help.

• HP Officejet 7500 E910 won't print black

  My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.

  Here is a document that I found, don't know if you've tried all these steps:

  http://support.HP.com/us-en/document/c04238061

  Good luck!!!

• Photosmart 5510 - wireless Mac - printer offline

  Hi there, I am trying to print from a Mac again photosmart 5510, wireless is connected, tested printing via an ipad - runs like a dream.  Unable to print message error "printer is off-line" laptop (Mac 10.7.2), the printer is not connected.  Printed with a cable but I can't via wifi. Have checked all troubleshooting tips, no luck.  advice is appreciated

  Download and install this: http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP 5510 e won't print black

  First, it started with a small black cartridge. I replaced it with a new one. The test page will not print black. I followed all the instructions on how to correct this problem (including the replacement of ALL the cartrdiges) and I can't always print in black. I got to the last step that says product service. It is not under warranty. There must be other things to try.

  You can try to clean the contacts inside the printhead manually to ensure that the accumulation is not a problem that prevents the printer works properly. Pages 33 and 34 of the Manual shows a way to make cleaning and lists, which provide for use in this procedure. After that, if it is the document that you used to solve the problem of the printer, the next step would be replacement of the product.

  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call. Technical Support case HP formula call: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

  If it is not in warranty as you mentioned in the post above. You can watch in the HP upgrade program. This is where you can look for in buying a printer refurbished at a reduced price, which will be accompanied by a full factory warranty. The number for USA and Canada customers to call is 1-800-474-6836. Other clients can find the details here on this site.

• Photosmart 6510: PS 6510 won't print black

  Printer cannot print black ink. I ran the cycle of cleaning several times. The cartridge is new. Gets moderate use with periods where it is not used. The printer is out of warranty. Mention was made in another series of posts on this problem that there may be more specific than just running instructions once again the cleaning cycle.

  Try here.

  http://support.HP.com/us-en/product/HP-Photosmart-6510-e-all-in-one-printer-series---B2/5058334/model/5058335/document/c03760633/

  Let us know.

• Photosmart 5520:5520 won't print black

  Hello

  I just installed all new cartridges (they are real HP). But it does not print black.

  I went so all the help which is suggersted in the forum. But, no luck.

  I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

  I'm too lazy on the purchase of a new black cartridge.

  Also, when I try to scan the alignment page, it says not found alignment page.

  It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

  I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

  Kind regards

  Sery

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number appear, use them to contact HP.

• just installed cloud print on my mobile. works very well with my 5510 but only print black and white.

  Anyone know why I can only print in black and white on my photosmart 5510 when you use cloudprint of

  My HTC desire hd. ?

  Hi brianmadmidge,

  Here's what you need to do to change the settings for printing for Google Cloud Print:

  1. Go to https://www.google.com/cloudprint/learn/ and click on "Try it now" (you may be prompted to sign in if so, sign, then click the link again.)
  2. A pop-up will appear with your list of printers.
  3. Select a printer.
  4. Click on options.  Grey_K will be black ink only, Grey_CMY will be high quality gray and color will be full color.

• my HP photosmart Plus B210 won't print black. a cartridge Printhead Cleaner would help?

  my HP printer has been activated in May 2010.  How his cleaned print head?

  There is a document with steps to help solve the problems of print, such as no black print quality, in the B210 located here.

  If the steps documented not to get the backup device and go, then we have to determine the status of the guarantee. If the printer was purchased in May 2010 and has been purchased without carepack, then the printer is out of warranty.

  We can try a few things at this point:
  (1) can try to clean the printhead manually, by using workaround in the thread located here.
  (2) you can buy the print head for this device since the HP parts store using the CN642a part number. The HP parts store can be found here.
  (3) we can try to buy another printer, please consider to call the HP Technical Support and investigate the upgrade program.

  I hope this helps.

• Photosmart C6380 AiO won't print black

  Hello

  We have a HP Photosmart C6380 all-in-one, that allows to print is darker. The photo in the black and color cartridges are OK I can say. This is the regular black which does not print.

  We had this happen the last time we changed the regular black ink cartridge. For some reason any the new cartridge was not print anything so temporarily, we went back to the old cartridge and it worked again. Then we took on the old cartridge and put in new cartridge and it continued to work. Now, the cartridge is about half empty and he left black print.

  This should not be a computer related question. But in the case where it is important: WIndows XP SP3. Sorry I don't know exactly what version of driver that I use but I ran HP update by the solution Center-> help-> Check for Updates and everything is up to date as far as I can tell.

  I tried to get the printer to print in black through the menus on the printer itself Setup-> tools-> Printer Status Report. He throws only a blank page. I tried to run the HP Hardware Diagnostic Utility. He points out that everything is fine, but, of course, when I told it to print a test page it launches a blank page.

  We finally gave up and put in a new black cartridge fresh (564 XL) and it does not print anything. Any suggestions?

  The printer seems to have spontaneously printed a test page with black text on it. No one said here of the printer to do a test page. The black cartridge now seems to work. Just a report of the status of the printer and everything seems OK.

• Photosmart Premium 309 a won't print black

  My Photosmart Premium 309 a printer will not print black text. Just imagined colors.

  I tried new cartridges (twice - at great expense!) head cleaning, cleaning deep head, aligning the head and tried to soak the printhead in hot water several times now and then cleaning and deep cleaning again and then yet another new series of cartridges, still no black - not a pinch!

  Would it be a mistake to electrical connection with the contacts? Or is the print head itself a goner - seems such a simple plastic device, ok electronics in contacts can be more complex, but not much to go wrong.

  I don't think I have done something to damage the print head when the occurreed first problem, but with all the plug and put back and soaking in hot water (let dry naturally) I can't guarantee that it is not damaged because, although I was careful and everything seems ok.

  I am also puzzled as to where ink is going on because the black cartridges I used trying to solve this problem have certainly been empty but the ink is not reaching the paper - looks like the blooming thing could swim ink now but it seems pretty clean!

  Any advice welcome.

  Hi @StuartG48UK,

  Welcome to the Forums of HP Support! I read your post and see that the black is not printing. I want to help you.

• Photosmart 210 a: won't print black after installing new print heads

  Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

  Hey there @LMACE!

  Thanks for posting on the HP Forums!

  I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

  To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

  If please, after back and let me know how it goes!