HP photosmart 5510:5510 FAILS ALIGNMENT

Similar Questions

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• Photosmart 5510: Brick of power inside the camera moves around

  This support site is just terrible first, been trying to support by email for almost an hour and just because I'm not at home I can't contact anyone because I have no serial number... not cool at all!

  I have a photosmart 5510, I noticed when I plug in the power cord to the rear of the machine, I can feel the brick of power inside move around, in fact, it is totally not installed in place, I never heard a brick power did this before it is inside an electronic device, the thing must be screwed or something.  I wanted to know if it was normal for this machine, or there's something wrong with my machine.

  It works fine, no problem.

  Thank you

  It is normal, because the power inside the Photosmart brick could be removed, in which case the power brick fails.

  • 

  Figure 1. The back of the Photosmart camera.

  Which look just above the power connector, there is a small screw or bolt. When you use a screwdriver then is posible to remove that cover and find the power brick.

  • 

  Figure 2.  How to turn the screwdriver to open the power module.

  Attention: If you want to do this, please first POWER OFF and REMOVE the CABLES from the rear of the Photosmart camera.

  But it is normal that brick inside power moves a bit.

  Hope this information helps you

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• Photosmart 5510 cartridgelife problems

  I have a Photosmart 5510, using the HP 364 cartridges; Occasionally, it is used as a printer, as I have a mono laser for most goals.  When we bought the printer to the local PC world as a year ago, they also sold us a set of replacement cartirdges - than the normal size, we use so little.

  The original cartridges failed in October, and I replaced the as a whole.  New cartridges are all now showing as empty or very close to being, and the printer is unable to produce green text.  From what I've seen the average lifetime for this cartridge should be 250-300 pages - I'm 100% certain, we have done less than a tenth of that (probably only one twentieth) - which is surely not normal?  The dates of expiration of warranty for cartridges read between 05/13 (Cyan) 07/13 (yellow) 08/13 (Magenta) and 09/13 (Black) - surely that they cannot have all dried up, having all been stored in sealed bags?

  Anyone got any ideas?

  If you have already opened cartridges (ie: tweaked the shipcap) so I recommend to leave it in the printer. Once the printer is power off correctly at the power switch the print head will be capped correctly.

  If you have not opened them, then leave them in their packaging.

  Hope this helps

  Ciara

• driver installation failure on photosmart 5510

  I am trying to install my photosmart 5510 on a new computer, Windows 7 (64 bit) operating system. everytime I try and go through all the steps of downloaded I get an install error - failure of the HP Installation - MSI 1603. Cannot get past. The printer is configured on a wireless network and that works, just can't get the driver to install. I tried to remove the program and he can't delete because it is not installed correctly. It seems very circular. Any ideas?

  These install failures can be no fun. Looks like you may have a few things underway.

  You indicate that the software cannot be uninstalled. Where are you try uninstalling to?
  * The best place to remove the HP printing software that won't remove is through the control panel > programs > uninstall a program.
  * If the printer software still cannot be removed in this way, you can find a Microsoft Fix It solution. This program will help with software that will not uninstall.

  Also, you have found the failure of Installation of HP - MSI 1603. It is indicating that one of the MSI (Microsoft Installation) files fails to run. MSI often fail if the permissions are not correct as well.

  There are a few measures that take to this error:
  * Press Windows + R key to the "Run" command
  * Type msiexec.exe to confirm MSI Version 4.5 or higher. Below if the 4.5 Version, stop here and answer to get instructions on how to update MSI.

  If MSI Version 4.5 or higher:
  * Press Windows + R key.
  * Type msiexec /Unregister and press ENTER. If it works, there is no message.
  * Press Windows + R key.
  * Type msiexec /regsvr and press ENTER. This will confirm that the MSI is working.

  Remove all remaining files:
  Open the C: drive > Program Files (x 86) > HP folder
  * Delete the folder with the Photosmart series 5510 in the title. It is to ensure that all remaining for the printer software has disappeared.

  * Press Windows + R
  * Type %temp% , and then press ENTER.
  * Delete all files starting with 7z. It's remove for installation failed installation files.

  Now to install in:
  * Make sure you are using the administrator login
  * Download the most current driver for your printer.
  * When you run the downloaded file, make sure you right click and click on run as administrator.

  Photosmart HP 5510 is not that old of a printer. I guess that this printer is still under warranty. If these steps do not address the issue then give the HP Technical Support a call at 1-800-474-6836.

• Photosmart 5510 not printing and noises when toggled or asked to print?

  About 6 months ago, we purchased our printer HP Photosmart 5510 alongside our Touchsmart computer, and so far, both work fine.

  However, there are a few weeks at random, when I sent a document to print, the printer started making a very loud noise, sounding almost as if he was that something stuck in the back there. Only to make the noise stop, I cancelled the printing and has turned off, which again triggers intense noise. This back on once again, he made the same noise and, before moving on to the usual display a notice on the monitor of printer flashed by saying that the device had extinguished itself incorrectly.

  It lasts for a few weeks now, and after having scoured your Web site for all the details, I couldn't find anything on this issue. After detecting that other factors may have come into it, I watched some of your videos on how to fix etc. paper jams. After pulling some paper in the back, I thought the culprit of all this, the message on the monitor said he had a 'ink cartridge problem' or could not detect the paper, even if we just replaced the ink and I have to reload the paper. I watched the videos of these two problems troubleshooting and tried 20 seconds thing etc, but nothing worked.

  Really, I'm so frustrated and I would like a little help from a very kind person out there?

  

  Hey mollycat,

  It seems that there is a problem with the power of the printer mechanism paper.  If the unit was loud noises, then it might be a part out of alignment or a piece of paper caught in the unit.  However, you mentioned the continuation of the measures is stuck, remove the paper, and now the printer gives error ink system.

  I will provide documentation of troubleshooting below for the two issues, but if these steps don't erase the question then I would advise to contact HP Technical Support on this printer.  Is it is only 6 months old, then it would still be under warranty by the original manufacturer.

  An "Out of paper" message on the control panel and the all-in-one doesn't pick up paper

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

  To contact HP Technical Support: contact HP worldwide | HP

  Hope this helps,

  Jason

• Problem connecting USB to install HP Photosmart 5510 all-in-one inkjet

  Photosmart 5510 all-in-one inkjet

  Windows XP Pro x 86 (32-bit) service pack 3

  Software installs fine until he asking for the type of connection. The computer does not have wireless so I select USB connection and it fails every time. If I select to connect to PC later and plug in the USB, Windows detects new hardware (HP 5510) and asks where to look for drivers. When directed to the installation CD "Invalid data" error when copying files. In the Device Manager in the USB section it lists the Photosmart 5510 with a yellow! Selection of reinstall the driver results in an "impossible to install error.

  There is no other printer currently installed on the computer and the 5510 Photosmart is set as default printer. So far I have;

  tried different usb ports

  tried running the installer from the installation CD

  I tried to download updated drivers

  tried to install with disabled firewall and antivirus

  tried to install it in safe mode

  Same problem occurs every time. Any solutions or suggestions would be greatly appreciated!

  Thank you.

  Finally solved the problem. Had an old Pentium 3 machine around the pose and decided to try to change the disk hard on and see if I could install the printer with a different material.

  It turns out that the mup.sys file, which has something to do with PnP devices, has been damaged and Windows wouldn't start in the other Tower. Then, I took out the HARD drive and put it back in the Dell can reformat Windows XP and guess what, printer installed without a hitch the first time I tried! Now I have to reinstall everything on the computer * sigh *.

  In any case, the printer problem fixed!

• Photosmart 5510 - scanning problem; Impossible to establish a session / unable to connect to the computer

  Photosmart 5510 was printing and scan OK, but now can not sweep.  Printing is OK.  Have reinstalled the drivers, reinstalled the software, rebooted Mac and printer.  Operating system OS X 10.6.8.  Received error message when reinstalling software "com.hp.dmf.DeviceConfiguration.ErrorDomain error-2002", but did not cause of reinstallation of software to fail.

  Have you tried everything I can think of... any suggestions?

  I did all that, but he also discovered that my macbook has a manually assigned IP address outside the DHCP range, router, so the printer/scanner perhaps could not see it on the network.  One or the other or both solved the problem... Thank you!

• HP photosmart 5510 won't print black

  I have a photosmart 5510 which do not print black. All other colors are OK. Have changed cartridge and went through all the steps on the site of diagnosis without success.

  I really need to turn it on. Any ideas gratefully received.

  See you soon.

  Here is a link that can help you with this problem. It can a be a print head.
  http://goo.GL/OTmPV

• Photosmart 5510: customer paper size

  Hello world

  I have never posted on a forum before, but I'm about to have a magma down! I try to print my wedding invitation. they are a custom size of 19.7x13.9 cm., I tried to add the custom paper size by following the instructions on the other posts, but this has not worked. paper/output is missing from the advanced settings.

  help would be greatly appreciated because I alsways bought of HP printers, but if I have to buy a new one for that I won't buy HP I'm worried sick have the same problem.

  Thanks in advance

  Hi @lilrhi,

  Welcome to the HP Forums!

  I see you are trying to print on paper 19.7 x 13.9 cm with your printer HP Photosmart 5510, on Windows 7. And I'm happy to help you!

  According to the specifications of the printer, it is not a supported paper size. The paper sizes supported for this printer are:

  Type of paper

• Photosmart 5510: Out of warranty 5510 won't print black

  My Photosmart 5510 off-warranty will not be printed in black and color blocks on the test page are weak and upholstered.  I have responded to customer cleaning tips with no improvement.  Not enough messages about the problem detail advise to proceed.  What to do next?

  Greetings @HLDLC,

• HP Photosmart 5510 'Printer offline' show

  To the right,.
  
  I started having a problem with my HP Photosmart 5510 - running on a Mac OS x 10.6.8 computer wirelessy.
  
  Until yesterday, I was able to print wireless towards her, even when he was asleep he wakes up and print.
  
  Now, however, I get a "Printer offline" message whenever I try to print what he's awake or not and I have to turn on the printer and on again before it prints.
  
  My printer HP utility can see the printer and it is connected to my network.
  
  Any help would be appreciated,
  Thank you
  Ronan

  I found this on the Apache site:

  "You unexpectedly see an Apache HTTP Server installation page when you visit a Web site. If you sent us mail because you have seen a page saying "it worked!" (or something similar indicating that Apache has been installed) on your screen or a Web site you have visited, please go back and READ the page. It must also specify what happens. The page is the equivalent of a demo or the Readme file from a Windows installation of the application; It is intended for the person who has installed the software and is supposed to show that the installation has been completed successfully. The problem you are experiencing has nothing to do with us, and we cannot help you. You must contact the webmaster of the site. If the site is www.foo.com, for example, try to send mail to . If it is www.toddsbeer.org, send an email to . And so on. »

  I think that there is something funny, with (probably your DNS of ISP) your router's DNS settings.  You can enter the configuration of the router and change the google DNS or OpenDNS DNS?

• HP photosmart 5510: hp photosmart 5510

  I have trouble scanning photosmart 5510 on my PC since I installed windows 10: there is no problem with the software, but pinter them cannot see the PC

  Hello

  try to install the most recent to win 10 S/w

  http://ftp.HP.com/pub/softlib/software12/COL39102/MP-108875-4/PS5510_1315-1.exe

• This issue is still pending. My PhotoSmart 5510 continues to go offline during the generation of printed documents.

  I have a PhotoSmart 5510 and a Toshiba i7 Quad 4 laptop running Windows7 with a Trendnet Wireless router.

  My PhotoSmart 5510 disconnects when printing is generated.    All systems are go: online wirelessly connected wireless, does not not offline, set as the default printer, checkmark, etc..  Sometimes it will make an impression and disconnect and sometimes it will disconnect the first time and will not be printed.

  If I run the diagnostic utility I can usually get it online.  But the said diagnostic utility it is disconnected and the problem is not "resolved".

  It also has a problem with the USB.  If I've set up as a USB printer will crash the entire operating system and laptop computer will not restart unless the USB is disconnected or if the printer is turned off.  This does not happen with my laptop computer on the same Lexmark printer.

  obewan,

  This article should help to keep the Wi - Fi connection (including things like setting a static IP address for your printer to avoid the crash between you OS/router/printer):
  http://support.HP.com/us-en/document/c02817031

  Give the steps described a try and tell us if it helps.

  Good luck!

• Photosmart 5510 - wireless Mac - printer offline

  Hi there, I am trying to print from a Mac again photosmart 5510, wireless is connected, tested printing via an ipad - runs like a dream.  Unable to print message error "printer is off-line" laptop (Mac 10.7.2), the printer is not connected.  Printed with a cable but I can't via wifi. Have checked all troubleshooting tips, no luck.  advice is appreciated

  Download and install this: http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.