Cannot print using printer HP 6500 E709n.

Similar Questions

• Printer HP 6500 E709n will not print full color

  My printer HP 6500 E709n shows all full color cartridges, but is all green print only. I'll try to clean/wipe the head of the cartridge, but I don't see a cleanup on this printer option. And if this isn't the problem, the screen showing all cartridges in full would be incorrect?

  Hi Jan,

  Thank you for visiting Microsoft Community.

  From your description, I understand that the printer only prints in green.

  I suggest you contact HP support for assistance on this issue:

  http://welcome.HP.com/country/us/en/support.html

  It will be useful.

• My printer officejet 6500 E709n is locked.

  my printer officejet 6500 E709n is locked.  He has a job in Quebec that has been

  in the process of deletion and frozen.  What should I do?

  Hi, you can restart the computer it must clear the print queue.

• Network printer OfficeJet 6500 E709n disappeared from my choice of printer on a computer.

  I had originally put up as a USB printer wired on a single computer.  It has worked well.  I have changed when it comes to a computer on the network wireless at home, and it worked fine on two computers for a few weeks.  One day, he simply disappeared as a choice of the printer of the original computer.  (The wireless version was a copy of "Copy1").  I can still print from this computer by using the USB port and can still print wireless from the second computer on the network.  That is what it is?  Why would it happen?  I need to reinstall it, or what?  Thank you.  Bob Rosen

  Let's start with a reinstall.  Download the latest software (including updates and firmware) here.

• Printer HP 6500 E709n - impression is very low, even after the new cartridges installed

  New cartridges installed correctly, and there is no error message. But now, the impression is almost unreadable it's so light. What is the problem?

  I understand that you are having problems print quality with low impressions.  I've included a useful document that might solve your problem.

  Let me know if it helps.

• HP Officejet 6500 E709n Wireless printer is not printing yellow exclamation cannot use Setup

  Don't know what the problem with my printer when commissioning wireless light comes on even if not connected... Amber Exclamation mark still on... cannot print have tried factory reset... and other resets... nothing seems to work... I don't know where to go from here...

  Hi @Switz27 and Happy Halloween!

  I know not what you reset performed, but there may be one left for you to try.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• OfficeJet 6500 E709n: Cannot print after upgrading Windows 10

  Cannot print. "Doctor print" said there is a software problem.

  Uninstalled the drivers and reinstalled the software complete... twice.

  Capable of printing in color "internal" wireless test page but cannot print a doc and it does not show in the Panel "see what's printing.

  Uninstalled all printers if none showed, in the Panel. When the software has been reinstalled, it showed two Officejet 6500 s on the control panel.

  I tried the post install 'Print sample' with each check printer default and no work.

  Seems that the problem started when I "upgraded" to the new Windows 10.

  Kili2 wrote:
  

  Cannot print. "Doctor print" said there is a software problem.

  Uninstalled the drivers and reinstalled the software complete... twice.

  Hi Kili2,
  
  Try to install your printer via "Open network" - via the window icon or desktop to explore - and choose 'Add devices and printers' (you may need to click the arrow next to the question mark for the top menu show).
  Let the wizard to search for awhile, selcect your printing device, and click 'next'.

  

  After you follow these steps, search for the new installed printer (the name is shown in network for printer and scanner) in "Printers and devices" in the control panel.
  Use this printer as the default printer and you should be able to print over the network cable or wireless.

• HP 6500 E709n cannot print from Windows 7 wireless

  I have 3 computers on my office network at home and a HP 6500 E709n with a wireless connection to the router. The printer does everything it's supposed to the XP machine. On the 2 computers running Windows 7, the printer will scan and fax but not print.

  When I used the USB cable to connect the printer to a Windows 7 computer, the functions worked well. So, apparently, is not just a matter of having the right driver (and I now reinstalled Windows 7 driver twice after my hard disk cleanup at best). I've checked absolutely everything, and all the recognitions seems to work going both ways. But whenever I try to send a document to the printer to Windows 7, it just sits in the queue.

  Other users have this problem? Is that what someone has solved? Thank you.

  Run this utility from the Win7 machines: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

• Cannot print or scan from MacBook Pro to Officejet 6500 E709n after Firmware upgrade

  I have-

  MacBook Pro; OS X 10.5.8

  JO HP 6500 E709n: Firmware RBP1FN0935AR connected by Ethernet to my network.

  Also several XP and Vista machines machine.

  I have most of my printing and scanning of MBP.  I've updated the firmware the week last version (above) found under the XP software and drivers for this printer.  I thought more recent firmware is always better.  In any case, after that, I can no longer print or scan from the MBP.  I've uninstalled and reinstalled the software on my MBP 2 times.  And I followed the instructions on this forum for posts with similar problems.

  I can see the printer in the Systerm preferences > Print & Fax.  He is registered and has a green light.  I can navigate to the printer and connect.  I can not state of ink.

  BUT when I run the Setup Wizard, the printer is not listed in the window "select the device".

  When I do 'add devices by IP' and enter the IP, I get a message saying that it could not connect to the printer.

  I can print from my XP and Vista machines.  The XP machine is a virtual machine on VMWare Fusion on my MBP.  So I now transfer that I want to print my XP VM just to print it.  Is NOT IDEAL, but that market.  Hoping to solve this problem.

  1. I try to downgrade the firmware to the previous version.  Is anyway to do this?  How can I get the previous version of firmware?

  2. I would like to know what ports are used to connect to the printer?  If anyone can let me know, I'll see if my MBP has those blocked or not.

  3. If anyone can offer a solution, I would appreciated it.

  OK, I finally found this thing.  What happened was that my wireless connection does not (for reasons unknown at this point) my Mac to connect to the printer.  Even if I can get to the Web page.  Hello may not cross.

  Anyway, on a whim, I disabled the airport and used an ethernet cable to connect to the same switch the 6500 was conducting and reinstalled the software.  And whaddaya know.  I was able to install the printer, then did a scan and printing and a jig around the room.

  I disconnected the cable and turn on the wireless connection, once again, and wouldn't you know, HP Scan Pro can not connect to the 6500.  Is returned to the thread and it works.  Hmmm.

  I am due for an in new wireless access point.  The DLink and my Verizon FIOS Actiontec router sometimes do strange things.

  I'll still give you, PrintDoc, 1 kudo for loans to help.  And the uninstalling of 3 keys; It was new to me.

  I may be the only one who has never fallen on this, but it may be useful to say, do NOT take your connection Wireless for granted.  Always test everything.

  Thank you

• Mobile print wireless HP Officejet 6500 (E709n) issues by using a Wi - Fi connection...

  I have a HP Officejet 6500 (E709n series) I can print is no longer my Android device base. I have the latest drivers installed on my Win 7 64 bit Premium edition and have flashed the latest firmware available on the HP site. There was a time there is not if a long time where I downloaded and installed an application from HP from the Android Market, which has helped with my mobile device print to my wi - fi active and configured the HP 6500. My phone broke and I had to re - download and install applications. It seems that HP ePrint home & Biz app is the only option here and what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to stop a year old for a sentence printer support?

  Hello JayyTeee,

  I'm sorry for the problem you are experiencing.

  It sounds as if you print wirelessly from your Android phone on the same network as the printer.

  It is actually different from ePrint.

  The home & Biz app aims mainly to print on the same wireless network.

  If the application is not find the printer, I would do that the phone and the printer are on the same network.

  If they are on the same network, then I would try uninstall and then reinstall the home & Biz from the Android Market app.

• on the device control panel hpofficejet 6500 E709n up whenever I turn printer cannot cancel

  On the control panel of device HPOfficejet 6500 E709n - align the printheads continues to come the Cancel button is on and I can't undo this action.   I turn the printer off and it always happens and I can do anything on the control panel

  Thank you Delores [redacted for privacy]

  So go ahead and align the print heads do not cancel.  Ensure alignment and the leaf print and follow the instructions.

• HP Officejet 6500 E709n prints pink white and sometimes so black printing is selected

  Original title: HP Officejet 6500 E709n series

  Cannot print copies or faxes. Pages come in a pink or white light when you try to copy in black. I did a restore point back a week before it started. Has not fixed the problem.

  Hello

  1. which version of the operating system are you using?

  2 did you do changes on the computer before the show?

  Method 1:

  Try the HP Print and Scan doctor.

  See the following site:

  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146.

  Method 2:

  See the following site:

  Printer in Windows problems

  http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows.

  To install the latest drivers, download the utility software to remove the HP software and then install the most recent drivers.

  Step 1:

  Download the utility software on the site mentioned below:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N397.

  Step 2:

  You can download the driver from the below website:

  32 bits:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N203.

  64 bit:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406.

  Method 3:

  I suggest you to see the site mentioned below:

  Choose printing options

  http://windows.microsoft.com/en-US/windows7/Choosing-print-options.

  If the problem persists, I'd say you can get a HP support support forums listed below:

  http://h30434.www3.hp.com/t5/Other-Printing-Questions/bd-p/Printing.

• 6500 E709n wireless printer control panel is not readable?

  My Control Panel on my 6500 E709n series all-in-one wireless printer is all confused and I cannot read it, what can I do about it?  I use Windows 7 Home premium on 2 desktop computers, 1 XP on 1 computer desktop and Windows 7 Home Premium on my laptop, the printer is set up on a home network.

  You can access the internal settings of the printer by typing its IP address in the browser address bar.  You can get the IP address of your printer by printing a Test network without wire in the network menu on the front panel.

• OfficeJet 6500 E709N series ~ can't print wireless...

  TRIED EVERYTHING ~

  That is: we have a Mac running OSx 10.5.7 and PC with Windows XP and a laptop with windows XP. Our wireless router is a wireless 3 G of Lnksis.

  I bought the HPOJ 6500 e709n yesterday and adjusting upward all night.  Tried it on mac.

  In the first way, I had everything hooked up. Ethernet cable to the router and usb to the printer. Implementation through all phases including Telec. Has been able to print correctly. I was never invited to disconnect the cables but instructions included state you need to test the wireless connection. I did and the printer did nothing. I reconnected the cable and was able to print what was in the QC. However not wireless I tried this several times.

  Sense leads me to test the firewall rules and check out them. I added rules for UDP and TCP allow everyone from the URL given in the network config page I printed from the printer. I also added the mac address to the list of connected devices permits that I added as well access control. I tested several times and also added the printer using the url. After that I did everything that allows all ports to connect could afford to display supply levels for the ink and even print reports of wireless through the Manager printer diagnosis but cannot print documents... WEIRD.

  I loaded each time with the right driver and did everything I can to enable on all ports. The only thing I can think of at this point is that we have a house system that apparently is running on here that I do not give. It really has nothing to do with it, but I changed the URL to begin to manage to 0.100 + that the rep wanted 1-100 used by system here for we are conducting to 192.168. 0,101...

  What should I do?

  OK, there may be something else going on, but try this:

  Remove the Ethernet and USB cables

  Make sure that the radio is on (perhaps not hard to restart the router and printer, too)

  Delete and add the printer on the default tab - one marked with Hello

  Restart the computer and try to print.