HP Photosmart 5520 will not feed after sleep

I just bought the HP Photosmart 5520 and connected via USB to my computer (under Windows Vista Build 6002). I tested all the functions (print, scan, copy) and they work fine. Only problem is that after a period of inactivity, the printer starts 'asleep' and no amount after you have pressed the button On / Off he wakes. I have to resort to pulling on the power cable to the back and reinsert, then the printer starts. I see that others have had similar problems, but I see no solution. Looks a little basic features and base so why is this a problem?

I'm about to pack and bring it back to the shop. Can anyone help?

Thanks in advance

I have now received my replacement of HP printer and it works as it should which is when he goes to sleep, you can wake him up by tapping the button On / Off on the front panel.

I had a little problem because when he goes to sleep and you submit a print job, the printer does not automatically wake up and I had to press the power button to start printing. I followed the advice of Mulespinner about disabling automatic start/stop and this morning I sent the first print job to the printer "awakened" and fine print. My printer is connected via a USB cable.

Thus, it has been a bit of a trip since I posted my original message (October 15, 2013), but everything works as it should be now. So, if you encounter the problem initially reported by myself and Mulespinner, the only solution is a replacement printer.

About HP, the hard bit was getting to them that there was a problem, but once that has been established, the replacement option went like clockwork, and it's a good printer.

Tags: HP Printers

Similar Questions

  • Sleep mode will not work after sleep said she sleeps for 2 seconds then the computer boots back on its own.

    Original title: "sleep" mode

    Sleep mode will not work after sleep said she sleeps for 2 seconds then the computer boots back on its own

    Hello

    See if this information helps you, Vista and 7 work the same:

    "How to restore the default power Plan settings in Vista"

    http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

    "How to solve a problem of Mode Vista or Windows 7 sleep"

    http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

    See you soon.

  • New Photosmart 5520 will not print in black

    I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

    edgarlogcabin wrote:

    my printer hp 5520 will not print black

    The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

  • PHOTOSMART 5520 WILL NOT PRINT BLACK

    I just replaced the cartridges for my PHOTOSMART 5520.

    After that, color printing has no black color.

    All HP cartridges are not new.

    It's very frustrating.

    for some unknown reason, this problem is gone when I tried printing 2 weeks later.

    To summarize:

    I'm in the United States.

    I replaced the 4 cartridges again purchased at HP online.

    After that, the black will not print if I choose to print in color.

    But if I print in "black and white only", black is in fact works very well.

    I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

    I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

    I don't know what to say. Thanks to HP for assistance.

    Overall, the servie is nice - just called him several times.

  • Photosmart 5520: Will not print in black ink

    I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

    Hey @Hughes23,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

    This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

    If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

  • Photosmart 5520: HP photosmart 5520 - will not print black ink

    My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

    This is the last HP printer, I'll buy.

    The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

    From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
     
    File number and phone number are displayed.

    .

  • Display MX30 satellite will not work after sleep or resume - SOLUTION implementation

    Below I give an answer to this question asked by Eddy_Stock in 2006. I would like to thank and can't get in touch with.
    HIS answer is below and I hope it helps someone who has the same problem... wow... cured!

    Re: Satellite M30X: screen doesn't work after sleep mode

    I had the same problem with a satellite A100. I did the following:

    1. go in Control Panel
    2. in the system select Classic view
    3. go to the Hardware tab
    4. Select Device Manager
    5. open the 'USB bus controllers' (via)
    6 double-click on USB root hub
    7. Select the tab: "Power management."
    8 deselection allow the computer to turn off this device to save power
    9. my computer has several USB root hub. I repeated at 07:54 for all
    10. I rebooted the computer, but do not know if this is necessary.

    After that, the problem was gone. Enjoy

    Thanks for sharing this info with us

    I think that you thread and the solution could help other users with similar problems

    Thanks again

  • HP PhotoSmart 5520 will not print in black

    Hello

    Recently, I bought a printer Photosmart HP 5520. I have tested it and love the printer!
    I was testing to print some pages in internet (wireless) and given my laptop (HP, too ;-)) the command to print the pages in black. But when the pages came out of the printer, they were in color?

    Please is there any topic on this forum where I can fix this or does anyone know how to solve?

    Kind regards

    Kaj

    I have this doubles up in Chrome with my printer Officejet 8600.  It seems that Chrome can not correctly send the information for printing in black only.  Try the following: at the bottom of the page of the dialog box print, there is a link «print using the system dialog box...» (Ctrl + Shift + P".  Click on it and then select your Photosmart 5520 and select case displays the options (printing in grayscale, black ink only).

  • HP Photosmart 5520 will not print photos

    I've had this machine for a few months and just discovered that, unlike my previous HP printer, it will not print photos from my PC. Unlike my previous printer, it doesn't have a slot for a memory card. When I click on "Print" for a picture of the appropriate screen appears on the screen but nothing else happens. Can I do to remedy to this problem please? The printer prints documents with no problems. I use Windows 7 right now

    Hi, what program you use to print photos?

    Have you tried another program?

  • My Photosmart 5520 will not connect on my laptop after I updated to Windows 8. 1

    Hello, I stress a lot because my printer connect via wifi. I started University last week and I'm going to use my printer almost every day when I start getting homework and what not. The problem started when I upgraded my Sony Vaio Windows 8.1 since that day I couldn't get my printer to work. I really DIND'T pay much attention because I was on vacation and I had no use for it, but now I need more than ever. I had tried all the solutions desconecting and tries to connect but I have no chance. 'The printer could not connect to the network' this is the error I get.

    When you upgraded to Win 8.1 you would update the software and drivers to Win 8.1?

    Download and install the full software and drivers here.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=us&DLC=en&sw_lang=&product=5157536#N173

    Try now.

  • 9.3 IOS on iPhone 4s: phone will not feed after upgrade. What can I do to get it working again?

    My iPhone 4s will fuel not after the iOS put 9.3 to level. What can I do to get it working again?

    Have you ever force reboot the phone by holding down the button sleep and home for 10 seconds, until the Apple logo comes back again?

    You won't lose data by resetting, but it can erase some problems after installing new software or applications.

    If this does not work, try to connect in recovery mode, explains in this article:

    If your iPhone, iPad, doesn't respond or won't turn on - Apple Support

    If it is not the case, the problem could be related to material and the phone must be verified by Apple or an Apple authorized service provider.

    Use iTunes to restore your device to factory settings - Support Apple iOS

    Apple iPhone - contact Support - support

  • HP Photosmart 5520 - will not print black ink

    Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

    Hello heartieluvcatsand welcome to the Forums of HP.

    I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

    I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Pc monitor HP Pavilion laptop g7-1390sd will not return after sleep

    The monitor won't after "standby" mode. The only way I can get it back is to turn it off and then back on it has all updates.

    Hello MA750,

    I read your post on how your laptop is not able to boot after sleepmode, and I'd be happy to help you in this case!

    Since the only way to recover your laptop is turning on, then, I would recommend later in this document on a dispute with the sleep and hibernation (Windows 7) Modes. This should help wake up your computer when it went into sleep mode.

    To get help, I'll need to know:

    The version of Windows that you have installed on your computer.
    If your computer has completed all its important updates of Windows.
    If you have updated your drivers from HP the HP SupportWizard.
    If it is a current or recent problem.

    If you have added a new hardware or software on your computer.

    Please re-post with the results of your troubleshooting, as well as the information requested above. I look forward to your reply!

    Concerning

  • Compaq presario Product ID ed861aa-aba will not feed after failure

    After a power cut my counter top won't shoot upward. Manual checked for any help in case of problems.  The green light at the back of the unit is flashing but not solid. I checked the power supply arrived, and he retired to 119,63 volts. (OK)

    Any help would be appreciated.

    Rfoster, welcome to the forum.

    I am not sure that the outage had nothing to do with your problem.  Because the computer is more than 6 years old, I think you have a power supply (PSU) failure.  Here is a guide to help you solve the problem.

    If your problem is solved, please click "accept as a Solution.

  • HP Paviliona a807w will not feed after that power has exploded and is is relit. Help, please!

    Please help try too hard my moms puter, it was a HP Paviliona a 807w.   The power went here also the House rapidly 2 times and then was completely for 45 min.  After the power came back computer lights no more. The green light in the back flashing like a heartbeat.

    I tried holding in the start 20 seconds button, nothing changes.

    Please help thanks for your time!

    Installed update an opportunity Power Suppy and turn on the computer and works perfectly since early afternoon.

    Thank you all who responded to this!

Maybe you are looking for