My Photosmart 5520 will not connect on my laptop after I updated to Windows 8. 1

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• HP Photosmart 7520 will not connect to my laptop but works perfectly on the other computer

  I run window 8 on laptop, we have the HP Photosmart 7520 work wireless on our network with another computer on Windows 8, which has no problems today.  We had this printer over a year and ussually works well.

  The printer, laptop and office are on the same network

  The laptop suddenly stopped working without modification

  I stop and restart both the printer and the laptop - and disconnected and reconnected the network time

  I used the HP troubleshooting of the printer, as this is not the first time that I had this problem

  I spent hours looking for the printer and by entering the IP address

  I've disabled the firewall and tried

  HELP what am I missing

  Hello @kingshometown , welcome to the forums

  I read on how your mobile PC running Windows 8, is no longer connect to your Photosmart 7520 and does not. I have a suggestion for you that can help.

  Please try the following steps: a display of the error "Unable to Find printer" for the HP Photosmart 7520 e - all - in - one printer series "

  Best wishes let me know the result!

• Photosmart 6525 will not connect to the internet to get updates day & ePrint. Test page shows connected. ??

  Trying to install my photosmart 6525. It works wirelessly to my computer desktop & laptop but when I try to open ePrint it wants to check updates and reports that it cannot connect. That is what it is?

  The wireless report Test results show all "TRANSMIT" and shows 'connected' to the internet.

  I would first disconnect the router and the printer for about 1 minute. I would plug the router first then the printer. I would then try to enable web services. If not successful, then proceed as follows.

  1 obtain the IP address of your printer
  a. This can be done by pressing the icon on the printer wireless.
  2. Enter the printer's IP address in a browser.
  3. Select the tab network at the top of the page.
  4. on the left, select network.
  5. Select Network (IP) address
  6. select manual DNS server
  a. manual Preferred DNS should read 8.8.8.8
  b. alternate DNS server should read. 8.8.4.4
  7. Select apply you could get a fair warning select OK.

  Let me know how it goes.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Photosmart 5520: Will not print in black ink

  I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

  Hey @Hughes23,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

  This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

• PHOTOSMART 5520 WILL NOT PRINT BLACK

  I just replaced the cartridges for my PHOTOSMART 5520.

  After that, color printing has no black color.

  All HP cartridges are not new.

  It's very frustrating.

  for some unknown reason, this problem is gone when I tried printing 2 weeks later.

  To summarize:

  I'm in the United States.

  I replaced the 4 cartridges again purchased at HP online.

  After that, the black will not print if I choose to print in color.

  But if I print in "black and white only", black is in fact works very well.

  I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

  I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

  I don't know what to say. Thanks to HP for assistance.

  Overall, the servie is nice - just called him several times.

• HP Photosmart 5520 will not feed after sleep

  I just bought the HP Photosmart 5520 and connected via USB to my computer (under Windows Vista Build 6002). I tested all the functions (print, scan, copy) and they work fine. Only problem is that after a period of inactivity, the printer starts 'asleep' and no amount after you have pressed the button On / Off he wakes. I have to resort to pulling on the power cable to the back and reinsert, then the printer starts. I see that others have had similar problems, but I see no solution. Looks a little basic features and base so why is this a problem?

  I'm about to pack and bring it back to the shop. Can anyone help?

  Thanks in advance

  I have now received my replacement of HP printer and it works as it should which is when he goes to sleep, you can wake him up by tapping the button On / Off on the front panel.

  I had a little problem because when he goes to sleep and you submit a print job, the printer does not automatically wake up and I had to press the power button to start printing. I followed the advice of Mulespinner about disabling automatic start/stop and this morning I sent the first print job to the printer "awakened" and fine print. My printer is connected via a USB cable.

  Thus, it has been a bit of a trip since I posted my original message (October 15, 2013), but everything works as it should be now. So, if you encounter the problem initially reported by myself and Mulespinner, the only solution is a replacement printer.

  About HP, the hard bit was getting to them that there was a problem, but once that has been established, the replacement option went like clockwork, and it's a good printer.

• Photosmart 5520: HP photosmart 5520 - will not print black ink

  My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

  This is the last HP printer, I'll buy.

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

  .

• HP PhotoSmart 5520 will not print in black

  Hello

  Recently, I bought a printer Photosmart HP 5520. I have tested it and love the printer!
  I was testing to print some pages in internet (wireless) and given my laptop (HP, too ;-)) the command to print the pages in black. But when the pages came out of the printer, they were in color?

  Please is there any topic on this forum where I can fix this or does anyone know how to solve?

  Kind regards

  Kaj

  I have this doubles up in Chrome with my printer Officejet 8600.  It seems that Chrome can not correctly send the information for printing in black only.  Try the following: at the bottom of the page of the dialog box print, there is a link «print using the system dialog box...» (Ctrl + Shift + P".  Click on it and then select your Photosmart 5520 and select case displays the options (printing in grayscale, black ink only).

• HP Photosmart 5520 will not print photos

  I've had this machine for a few months and just discovered that, unlike my previous HP printer, it will not print photos from my PC. Unlike my previous printer, it doesn't have a slot for a memory card. When I click on "Print" for a picture of the appropriate screen appears on the screen but nothing else happens. Can I do to remedy to this problem please? The printer prints documents with no problems. I use Windows 7 right now

  Hi, what program you use to print photos?

  Have you tried another program?

• Photosmart 5524: Photosmart 5524 will not connect to the wireless network

  I recently moved house, and since the move does not connect the printer to the network.

  The router and the parameters are the same as before the move, and appliances are on opposite sides of the same coin.

  Initially, he sees the network, but does not connect when you press the WPS button or the password.

  After the first attempt he cannot see all networks at all until the settings are reset, even if the network name is entered manually.

  Printed on the test result to get a 'Pass' for YOU wireless and WIRE WORKS, a "failed" to FIND NAME of NETWORK and "Not run" on all other tests. The proposed solution is not useful, as it suggests using the Wireless Setup Wizard to set up the printer, which I already do.

  No other device has problems see the network or connection to it. MAC filtering is not lit. Some devices have a static IP (required to stop Ipad wife being a tyrant of intellectual property), but the router DHCP is still active for most devices.

  Temporarily remove your SSID of your router password. Now try to connect to your SSID unsecured. Are you successful? If so, go back and add WA2 - AES with a password and try again.

• My headphones/headset will not connect to my laptop

  I plugged my headphones Jack headphones and music only plays my speakers. The headphones I have are the same as those used for the iPhone, but they work on any other device and my headphones work when I click on 'test' in the audio window I found on the control panel. Basically, I can't just understand how to turn the headphones. They also do not appear in the sound devices - it's as if they can not connect at all. Please help, thanks :)

  All through the various boxes you've probably restarted it inadvertently... or you have done what I've done so far and connected to the line in socket... Too easy to do on a laptop!

  Good result anyway - Cheers R

• Atheros AR9285 in CQ61-410US wireless network card does not connect to the Internet after the update of the adapter driver

  I have a Compaq Presario CQ61-410US (WA974UA) which is equipped with an Atheros AR9285 B/G/N wireless network adapter.   The laptop Internet access was fast and stable when using a Wi - Fi N.   Its pilot AR9285 was the initial version of the 8.0.0.172 factory.  But because there were so many subsequent driver updates, I've updated the display driver version from the support page 8.9.9.316 (sp48755.exe).  However, after updating the driver, I immediately lost Internet access.   The laptop is running Windows 7 Home Premium with Service Pack 1 and 64-bit.

  The driver seems to be installed OK, but it does not connect to the Internet.  Here is the status of the driver: 1) in Device Manager it appears OK and is presented as working properly.  (2) in the results of IPCONFIG/all, it there is no entry for the wireless adapter and without IP addresses are affected.  Here are the results of the IPCONFIG/all command:

  C:\Users\Karen>ipconfig/all

  Windows IP configuration

  Name of the host...: KarensLaptop
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Ethernet connection to the Local network card:
   
  State of the media...: Media disconnected
  Connection - a DNS suffix is specific. :
  Description...: Realtek PCIe FE Family Controller
  Physical address: 00-26 - 9th - JJ - 83 - 9 c
  DHCP active...: Yes
  Autoconfiguration enabled... Yes

  Tunnel adapter isatap. {E52D6F3E-5080 4B3B - 8BE7 - B7CFD7E137D1}:

  State of the media...: Media disconnected
  Connection - a DNS suffix is specific. :
  ... Description: Microsoft ISHTHP adapter
  Physical address: 00-00 - 00 - 00 - 00 - 00 - 00 - E0
  DHCP active...: No.
  Auto connection...: Yes

  Map of tunnel Teredo Tunneling Pseudo - Interface:

  State of the media...:...: media disconnected
  Connection - a DNS suffix is specific. :
  ... Description: Teredo Tunneling Pseudo - Interface
  Physical address.... : 00-00 - 00 - 00 - 00 - 00 - 00 - E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\Users\Karen >

  (3) Trying to Connect through connections network does not a list of known available networks and instead says "not connected - no connection is available."

  I have read several messages from the HP Forum and tried a lot of things, including the installation of various updates driver later thanks to the version 10.0.0.222, but I still can't the driver to connect to the Internet.  I also changed my router "n" has only B/G as the AR9285 pilot has a history of problems with Wireless N.  Even back to the original driver version 8.0.0.172 provides an Internet connection.

  Any advice would be appreciated.

  Hello:

  I'm glad that you were able to restore your internet connection.

  I'd go with the latest driver HP vice one from another source.

  The only time wherever I go outside HP for wireless network drivers is if you have an Intel wireless card.

  My recommendation is to use the free MS Security Essentials antivirus/antispyware, which never interfere with how "things important works" on your PC, such as network connections.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=5201

  Your router with a hardware firewall and a software firewall Windows. I don't see the importance of adding other firewalls.

  Unless you have a lot of albums secret info on your PC that pirates would like to get my hands on, these fully functional security roadblocks are adequate for most of us.

• Training of us data will NOT sync W450 8 GB after software update Version 5

  I updated my 8GB US MY Software Version 5. After the update, I can't sync my data drive via USB or Wi - Fi. I combed the forums & internet for answers, no dice.

  Things, I tried to fix the problem:

  -Suppression of Wi - Fi profiles, then added one at a time

  -Removal of all music of MY then tried to sync

  -Tried a PC and Mac

  -Call the Technical Support, they told me to Factory reset (lost some training data), after doing so, STILL cannot sync.

  It's very frustrating... I can't understand why he used to synchronize, neither can Motorola. I can't extract the raw data either. Can someone please provide useful information?

  Hi BrandoCommando,
  I posted this before. I too had your problem without training on Web site data. Tried every thing to work around the problem. We advised me to return my camera and try another. This did not help the problem. The only thing left was to create a new account W450. Guess what! The problem has been resolved and my W450 transferred workout data since.

  Try it!

  Thank you, fxrunner

• HP Photosmart 5520 - will not print black ink

  Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

  Hello heartieluvcatsand welcome to the Forums of HP.

  I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

  I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!