HP photosmart 6510 e while a scanning problems

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• HP Photosmart 6510 B211a unable to Scan

  I have a HP Photosmart 6510 B211a e-Print wireless printer/scanner, that I use with my desktop version of Mac OS X Lion 10.7.5 (Mac Mini) and, with the help of Parallels Desktop 7 for Mac, I use it with my Windows 7 PC.  I am not able to scan from my HP Photosmart 6510 to my PC and not able to scan from my PC to my HP Photosmart 6510.  Moreover, I am able to scan from my Mac to my HP Photosmart 6510, but unable to scan from my Photosmart 6510 to my Mac.  I want to be able to save scans on my PC (and not only on my Mac) and be able to scan from my HP Photosmart 6510.

  Also, I am able to print from my Mac and PC.  The State of the results of the wireless network Test, "no problem found.  Congratulations on the successful your printer wireless installation. »

  "When I try to scan from the HP Photosmart 6510 as a document in the file, I get the error message"Unsuccessful Scan"and"... the States please make sure that your computer is connected to the printer and try again. "When I try to scan from my PC (from measures taken by scan - scan a document or photo), I get a long error message title 'inaccessible Scanner.  I temporarily turned off my Mac and PC firewall, but I always encountered these errors.

  Recently, I changed my phone LAN Ethernet line.  Before this change, I had no problem (at the beginning, when I bought my Mac Mini and Parallels Desktop 7 for Mac, it was very difficult to get printing and scanning to work).  Now I don't know what else I can do other than HP Photosmart 6510 to uninstall and reinstall.  Before I do, I want to know if there is anything else I can do, and if someone else had a similar situation, especially those who use Parallels Desktop 7.

  Good news!

  I was not contacted Parallels, I found another HP discussion not being able to scan.  Embarrassing, I also realized that I never properly uninstalled my printer/scanner on Windows and Mac.  Firstly, I correctly uninstalled (i.e. completely) the printer on Windows and Mac, I reinstalled the printer for Windows using the floppy disk, found the site to download the latest firmware of HP, software and tools of the diagnostic utility (http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336), reinstalled the printer for my Mac, run the tool of diagnosis utlity for printing on Windows (strange that it showed was installed my network printer but gave me an error that it) was not installed, so I clicked 'install'), and finally, I ran the scan on Windows diagnostic utility tool.

  I am now able to print and scan without problems.  Unfortunately, whenever I do a major change (upgrade of Parallels or MAC OS), I must start the process again.  At least now I have the process documented for future use.

  Thank you for your patience and your help.  I am ready to close this discussion as resolved.

• Photosmart 6510 - no computer"found" - "Scan to computer" not activated

  Hello

  With the help of HP Probook, with Windows 7 Professional.  64 bit.

  My Photosmart 6510, I cannot scan documents on my laptop. I think that this only started happening recently when I started to use AVG PC Tuneup software, but I have district check if this may be the cause that the scanner is aunable to detect the computer.  I get the following message:

  "No computer was found - make sure that the printer software is installed on your computer and that the 'Scan to Computetr' is enabled via the printer software.

  I uninstalled the software and reinstalled again.  When reinstall it wonder "Enable scan" I agree.

  Previously, the "Enable scan" message popped up whenever I have rebooted, but that has stopped so I think something may have changed.

  Any suggetsions would be welcome.

  TX, Kurt297

  Hello

  Please, download the following tool and run it on your computer:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-135113-1/HPPSdr.exe

  Hope he will give some answers if not reinstall full feature software and drivers from following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=5058336

  Kind regards.

• Photosmart 6510 I want to scan multiple photos and then separate them into albums

  Photosmart 6510, I can scan several photos, then create albums in the files I have scanned in IPhoto. ? I tried it but not able to download individual photos off the coast of the photo I scanned.

  Your welcome Oldpro, please be sure to come back and let us know if this has been fruitful for you. It makes it easier for members of the community who may experience the same issues find a resolution.

  Thanks Al!

• Photosmart 6510 - I can't scan, it is installed on an iMac Os 10.7.4 version

  Photosmart B2110a - Mac OS 10.7.4 6510

  I was never able to scan directly, once I managed to make it through the web, but now I don't remember how.

  When I try to scan the utilities he says that it is impossible to establish a connection.

  Hello Cristina2222

  How your printer is connected to your computer? If your printer is connected via the network you may have been referring to the built-in webserver (EWS). To access the EWS you enter the IP address of the network printer in your web browser. Example: http://192.168.1.20 .

  Also, what is the exact error you are getting? It is "Unable to connect" or is it a little different?

• HP Photosmart 2713 all-in-one scanning problem

  Hello

  I have a HP Photosmart 2713 all-in-one and installed OSX Mavericks. My print function works fine through "Printers & Scanners" in system preferences, however, I can't scan from this application.

  I tried to find software to download HP Scan that I didn't do it, but can't find the software for my printer/scanner.

  I also tried the other methods described for example by trying to browse an excerpt and the other options, but nothing has worked.

  Thank you

  Saami

  Hi SamiAR,

  Welcome to the Forums of HP's Support. I apologize for the delay in responding to your messages.

  The last driver full features for your Photosmart 2713 on Mac was for Mac OS X 10.6 Snow Leopard. I have included a document on the installation and use of the printer with Mac OS X 10.9 Mavericks.  I have also included a document on scanning with the Mavericks.

  V10.9 OS X Mavericks: installing and using the printer on a Mac

  http://support.HP.com/us-en/document/c03967522

  How to perform a scan: OS X v10.9

  http://support.HP.com/us-en/document/c03967506

• Mac / Photosmart C6280 all-in-one / scanning problem

  Help! I had to have my i drive hard mac replaced. I reinstalled my printer 5 times now and the scanner does not work. After the installation of the 2nd, he did scan... I then mucked with the photo and decided to rescan instead of the photo to accept it. From there on, I get a message telling me in HP Device Manager... "Sorry, an unknown error has occurred" instead of scanning, or if I click on the printer, then scan, it says not to scan selected... with none even for the selection. If I go to JPEG in hpphotosmart studio on printer, no computer, he sends to the Device Manager, scanning through, and give me back the sorry unknown error occurred the messge. At other times... I completely lose the option scan to computer... the printer. I tried updates... He sits for hours with nothing to do. I hope I can find an answer! It is out of warranty.

  OK, you don't need the HP software with 10.6.  In fact, if you have loaded it from the CD that is the problem (this is for 10.5 and earlier only).  We will do this:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Cannot scan to the computer. Photosmart 6510

  I have just purchase a photosmart 6510 and I cannot scan to the computer.  The printer tells me that I need to activate this via the printer software.  I know that I have installed all the software from the disc supplied.

  I can't find where I have activate the scan of the computer on my laptop.  Support information tells me to click the icon for the printer to my desktop, I do not have!  I tried going through the control panel and impossible to find something there.

  I go in the HP folder in my Start menu and click on scan HP that I get the following message "the machine HP photosmart 6510 series is not found".  I don't have a problem with printing at all.

  Tried to start printing and scanning of doctor and who did not make a difference. (In fact, the scan option came not on it).

  How can I fix this please?  I'm running Windows Vista Home premium.

  Hello.  Thanks for your reply.

  I've sorted really the problem now.  But let me explain what it was.

  I tried tool doctor who recommended you after browsing these forums, without success.  In fact, when I ran the scanner, he told me that he had no problem with printing, but there was no mention of the scanning anywhere.

  In fact, I uninstalled all HP software, removed the printer from my control panel.  Then reinstalled the software from the disc and then installed the printer again (I did things the opposite of the front walkway).  And the scanner function now works.

• Scanning with photosmart 6510

  I just started using my HP Photosmart 6510, how do I scan multiple pages to my computer documents so that they find themselves in a single file?

  Sorry about that.  Here is a link that should help.

• Photosmart 6510: lines horizontal and top and bottom of page when scanning

  Hello

  Scans of the bucket of my Photosmart HP 6510 leave a horizontal line at the top and bottom of the page.

  I tried to adjust every page that I scan to align as straight as possible on the glass and this sometimes helps a bit.

  I am able to bypass the lines in culture to, but would prefer to find a real solution.

  Any help would be appreciated because I don't know a lot about the scanners, thanks!

  I've included a sample page below (the mark on the right side is not dirty glass, it has been a staple in the page):

  

  Welcome to the HP community @lgilb01,

  I wanted to tender hand to respond to your message on the lines that you notice when you scan to scan in your Photosmart 6510 bed. It seems to me that there could be some light enter when performing the analysis, causing lines. If you are only scanning one page at a time, the lines should not appear as they are now.

  Here is a troubleshooting guide for you to try. If the lines do not fade, contact HP directly to see about a replacement printer.

  HP Photosmart 5510, 6510 and 7510 e - all-in - One Printer Series - vertical stripes, lines or scratches in Copies or scans

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope I helped!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

• Photosmart HP 6510: Personalized printing HP Photosmart 6510 problem

  I have read through a couple of threads and followed the instructions to turn on 'custom' on my HP Photosmart 6510 all-in-one printing. I loaded the driver of HP Deskjet 450, which finally allows me to select a custom size of 5.5 "x 8.25". I'm trying to print on wedding invitations response cards. Wedding invitations made the same paper 5 X and can be printed without adding a new printer driver for the 6510.

  Now that I can get the printer driver (deskjet 450) to recognize the custom format 5.5 "x 8.25" but I can't print. I use a model of design by Staples and get the following errors.

  Errors - the margins of Section 1 are set beyond the printable area of the page. Do you want to continue? I pushed Yes and the printer tries to print the job abd I get the error "paper mismatch". The printer actually determined the size of the paper when I adjusted the paper tray to accommodate custom size paper.

  Troubleshooting - I tried to adjust the margins, but I have little ability to adjust in the template provided. When I adjusted the margins, I always get the error "paper mismatch".

  Any ideas on how to do more troubleshooting?

  Hello

  Please retry the procedure which should solve the problem below.

  (if the printer is connected with USB)

  Click START > device and printer > add a printer > add a local printer >

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  OR

  (if the printer is networked)

  Click START > device and printer > add a printer > add a local printer > choose "Create a new Port" > type in the printer IP address click NEXT, in the manufacture of the list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

• How can I scan with OCR with my hp Photosmart 6510? I want to scan to a text of the parameter file.

  I got a new Photosmart 6510 all-in-one printer. I have the ability to scan to a .jpg file ot a .tiff or a .pdf file - just like the pictures, no form of text that can be edited. On my old photosmart printer (a 2572) I was able to analyze OCR allows you to place the scanned document in a file with the Edition of the text, how can I do that with this new printer? I thought I was adding features, do not remove them. I use the 6510 wireless on a home network. I am also on the Windows Vista system.

  Thank you

  Hi nawa4,

  Software OCR Iris didn't come included with this printer. If you have OCR software installed on your computer, you should be able to scan using this program. If you do not have an OCR program installed you can check the link below.

  http://www.IRISLink.com/C2-2093-189/IRISCompressor---create-and-compress-PDF-files-in-a-click-.aspx?adwp=SAS-IComp-us

• Scan multiple page on Photosmart 6510 recording is not in single file

  When you scan a document with several pages, each page is saved as a separate file.  Is there a way to combine the scans in a single file?

  Photosmart 6510 and iMac (OS - X)

  I have a general question, what is the file format that you scan to?  Not all file formats support multiple pages.  PDF and TIFF do.

• How to scan multiple pages with Photosmart 6510?

  Hello

  I am a new user of all-in one Photosmart 6510. Does anyone know how to scan multiple pages into a single document?

  Thank you!

  It is important to note that there is a limit to the DPI affecting as well. It seems that you cannot scan a document multiple pages when you set the resolution 600 or higher.

• HP Scan does not work on Photosmart 6510

  HP Scan does not work with Photosmart 6510 wireless installation. I've deleted and reinstalled SW, SW, ran update doctor Scan and everything was reported OK. When I ran the scan test of the HP scan window comes but there is no value in the resolution box. When an analysis is attempted, I get ERROR SCAN only. I can scan successfully by other scanning programs.

  Paul sent me the log files, and from there, we followed the question until for the binary file HPScan.exe incorrect compatibility settings.   This file is located either in your "program files (x 86) \hp\\bin" directory (for 64-bit systems), or "program files\hp\\bin" directory for 32-bit systems.   In the case of Paul, his EXE was created to ensure compatibility for XP, which caused the application to try to use WIA 1.0 on a 2.0 WIA (Windows 7) system support.    This caused the app to not to interview the drivers for supported resolutions/etc and so the drop-down list is empty in the implementation of the resolutions.

  If other people see empty resolution lists in our application, it might be useful to double check that your EXE is not set to XP compatibility.

  Thank you

  Jeremy