HP Photosmart 7760 printer will not print, the error message in the queue

I have Mac 10.6.8.   Printer (HP Photosmart 7760) has stopped working.  Reinstalled the drivers updated. Went through the steps including unplugging cables USB and all the other steps recommended by HP. When I press print, the document goes to the queue and and the error message is displayed. When I press the resume to print, nothing happens.

We will restore the print system:

-Sys Prefs, Print & Fax
-Right (control) click inside the box that lists your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Tags: HP Printers

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