HP Photosmart C4780 - cannot operate wireless

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• Photosmart C4780 cannot connect to the wireless network

  My Photosmart C4780 worked just well, wireless, and now I can't print unless I connect it to my laptop or desktop via the usb cord.  I'm under that Mac OSX 10.9 with the Mavricks downloaded on both computers.  I was able to print from my Mac Mini, iPhone, iPad and MacBook Air all without problem, but now my WiFi network Test report said that I do not see "Network name (SSID found)".  The Configuration Page of my status Netowrk said HP network is Offline and my Active connection Type is None, but I can see my network under number of 802.11 networks discovered.  I think I just need to connect or reconnect the printer to the network but I can't find how to do this anywhere on the help site.  Can someone tell me how to connect my printer to my network now?  When I first installed it on the network, I had no 10.9 OSX with Mavricks so the installation CD works perfectly, but it does not work either.  One last thing, when I try to use the screen on the printer and go through the WIFI Protected Setup the two push button and PIN fails.  HELP PLEASE...

  Hi hisfunbox,

  I'm sorry to hear that you are having problems connecting to your wireless printer.

  I have included a document with steps on how to change the printer to a USB connection to a wireless connection. It has a paragraph for Mac OS X Lion mountain/OS X v10.9 Mavericks v10.8. The second option in this section is how to move from the existing USB connection.

  Installation of the software of the printer for a wireless network connection

  http://support.HP.com/us-en/document/c02273853

• Photosmart C4780 "cannot find the wireless router.

  OK so apparently I'm not as tech savvy as I like to think of myself. I just got a used C4780 and spent 12 hours trying to figure how to set up so that I can print wireless. I had zero luck with that.

  I read that the WPS connection method is more easy then I tried that first. After a few failed attempts, I tried to download the software for Windows 8 (as the disc that comes with it only goes to to Windows 7). I got the same error message 4 times (something Microsoft Visual C++ Runtime error), so I then tried the method of the PIN code. After several settings (with the help of my brother on the phone, so I don't really remember what I did unfortunately) just as many failures to connect and I gave up this process.  I printed the 'Network Configuration' Page and the 'wireless network Test report", but I don't have much of a clue as to what it now means. I don't understand what I am doing wrong or what I could do different. The thing that really stumps me, is that the test report said that the printer can't find my router, but at the bottom of the Configuration Page, it lists my wireless network...

  USEFUL/IMPORTANT INFO:

  -HP Photosmart C4780

  -Lenovo all-in-One 8.1 Windows 64 bit

  -router made by ARRIS and provided by my ISP (CableONE)

  -J' installed all the updates that are available for Windows

  -J' restarted the printer, computer, router AND several times

  -my wireless router is in another room, but not more than perhaps 20 feet away

  Side note: I have also a mini iPad... just throw it out there in case it might be a better tool to put up with... If you need to know something more to help me let me know! Thank you for cause in advance that I'm going stir crazy trying to figure this!

  JanessaMarie92 wrote:
  I went on the website of my ISP and discovered that I can't get a new router because of this little note...

  "Cable telephone Service is supported only on Arris modems rented your office of a cable or bought by http://yourbroadbandstore.com/solutions/cableone/."

  Copy + paste directly from their Web site.

  It's OK... you're using their product.  they can always put the Bridge mode.  Call them and tell them that you want to use your OWN router and they put it in Bridge mode.

  EDIT - Bridge mode just turns off the router part and use it as a modem only.

• HP Photosmart C4780 cannot print (communicate) with Windows 8 Dell desktop

  Product name: HP Photosmart C4780

  Operating system: Windows 8 64-bit

  Error message: "the computer is unable to establish two-way communication with the device.

  Changes: I installed the "full functionality" print driver available on hp.com for Windows 8

  Description:

  When I send a Word Document to print the C4780 will spit on white paper.  I think that the ink levels are cool, but when I try to check the ink levels using the Toolbox "printer" in the HP Solution Center, I see the error message (see above).

  I've uninstalled and reinstalled the driver updated several times now. Whenever the installation seems to have success, but it does not solve the problem.  I also tried to install the driver of "basic" printing for the Photosmart series, but I still have the same question.

  The printer is connected to the computer via a USB cable; I'm not currently using the wireless feature.  Thank you for your help with this.

  Hello

  You indicated that you could not communicate with the printer, but I can tell that it prints a blank page of the word.

  Try some troubleshooting in this document:

  Printing blank Pages

  See if this helps you.

• Once I connect my Photosmart C4780 to my wireless network, I lose everything internet.

  My router is a Netgear WNDR3700v3 with firmware version V1.0.0.22_1.0.17.  I can get internet to work on my HP pavilion dv7 with windows 7 64 bit, my smart sony TV, my xbox 360 and a phone that I connect to my wireless router.  The second, I configured my HP Photosmart C4780 wireless router I lose internet on all devices.  I can connect to the router again but can't get out to the internet. What would be the printer could prevent me from accessing internet?

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• HP Photosmart C4780 connects not (wireless) on Mac or wireless network

  Sorry for the long post, but please someone help me!

  I bought my new printer a few days (actually 14th) and began to implement on my MacBook Pro with my Wi - Fi, which is routed through a Linksys router and mainly through my desktop computer (a PC with Windows XP). I used the CD that came with the printer to set it up on my Mac and it has set up the fine by USB, but when I try to set up the wireless, I get the following message:

  "Device not connected: to configure the network settings for the selected device, please connect via USB temporarily." The device can be disconnected from the USB once the network settings are transferred. »

  I reconnected and got the same message over and over again, so I decided to set up on my desktop computer instead. This does not work either and I got the same message on my desk I have on my laptop. Uninstalled on both computers, reinstalled and I STILL got the same message. At this point, I'm about to throw all the electronics in my bath tub and be done with them but on the contrary, I checked (and double checked - and triple checked) my router via my browser settings, fact that I know the SSID and the password and reconnected to the network through my laptop... Once again, the same message. I tried the network installation of push, the installation of the network PIN, I feel I have tried everything! Probably miss me something small, but eyes fresh is always an asset.

  Can someone help me? I printed a Test report of the network so that a Page Network Configuration and settings I received both... if need be, I can post the information from my router, in order to verify to implement, but after two days of trying to implement something that should have taken ten minutes (sometimes) I'm at my wits end.

  Network Test report:

  "Your HP printer cannot find your wireless router. Check our wireless router has power. Make sure that your network (SSID) HP printer name exactly matches your router (SSID) wireless network name. If they do not exactly match, run the installation of the wireless network to set up your HP printer. »

  How to change the network name of the printer to match?

  Summary of diagnosis:

  Wireless on: PASS

  Wireless work: PASS

  Find the network name (SSID): FAILURE

  Security: PASS

  The printer settings compatible with the wireless router settings: does not work

  No filtering: does not work

  Related: Does not work

  Signal strength: does not work

  Other networks detected matching your network name (SSID): does not work

  Detected wireless networks: 1

  Downlink Count: 0

  Channel: Does not work

  Although I was given my SSID (which does not match my home network - but how can I change this?) and my MAC address (I guess for the printer), so I didn't have the IP address of my printer has no way for me to get online to check all the settings! Is there another way to get this IP address?

  Summary of configuration:

  Communication mode: Infrastructure

  Authentication type: open

  Encryption: no

  ______________________________________________________________

  Network Setup page:

  General information:

  Network status: offline

  Type of connection: no

  URL to Web server integrated: http://0.0.0.0

  Firmware Version/Hostname/serial number were all given

  Admin password: not set

  802.11 wireless

  Hardware address (MAC): data

  Status: disconnected

  Port 9100

  Status: enabled

  mDNS

  Status: enabled

  Service name: Photosmart C4700 Series [6 last digits of my MAC address]

  SLP

  Status: enabled

  Microsoft Web Services

  WS discovery

  Status: enabled

  WS Print

  Status: enabled

  PC connected (s)

  Address IP/hostname: (nothing is here) Time since last access (mm: SS): (nothing is here)      

  Number of 802.11 networks discovered: 1

  (my correct information of wireless network is here, including the SSID, Mode (Infrastructure), BSSID, Channel, privacy (RSN), Auth (WPA - PSK), Encrypt (TKIP-AES), Signal and WPS (no))

  Help!

  Did you read this on your Verizon FIOS router? : http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/Connection-problems-with-Verizon-FIOS-Actiontec-routers/td-p/892967

• Photosmart C4780: Cannot load the solution Center since a cΘdΘrom with Windows 10 to scan

  Things worked fine with my old computer running Windows 7. However this computer failed last week, well that was 10 years old, and I bought a new computer with Windows 10.

  He had no problem with the wireless print job immediately. However, I need to have the program loaded in to scan documents. I think that the program is called Center of HP solutions? Despite the CD, I am unable to install the program.

  It presents a panorama of a Mediterranean home fron a gateway with Brown and the message "select install to begin the installation of your new HP device ' however Instrall is not presented as an option only"Exit".".

  I tried the Support Web site without success, everything I can find drivers.

  Help is greatly appreciated.

  Robert

  @RobertinHerts

  You will not find a download link for the HP Solution Center software as part of the full software solution features of your printer.

  Install HP Solution Center with the full Windows software feature of the HP Web site, or use the Printer Wizard.

  HP Photosmart C4700 all-in - One Printer series Full Feature Software and Driver

  http://ftp.HP.com/pub/softlib/software13/COL28119/MP-109702-3/PS_AIO_06_C4700_140_408-5.exe

  HP printer install wizard for Windows

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  You can see this also.

  Your HP printer static IP address assignment

  http://WWW8.HP.com/h20621/video-gallery/us/en/customer-care/1972074076001/assigning-your-HP-printer-a-static-IP-address/video/

  REO

• HP C4780 cannot connect wireless

  Hello

  I have been using my C4780 for the past two years wireless but now it has just stopped working. It still works pretty close through a USB port, although oddly it sometimes loses the connection.

  It happened just before getting a new router but I didn't have the time to sort before changing on routers.

  I use Cougar 10.8.4, all system software are up to date. I'm on a Homehub BT 3.

  Help, please!

  OK, try the option button. There should be an option on the router that says "WPS button"

  You can go here first, before do you. Menu > wireless Menu > push button

• Cannot connect to my wireless HP Photosmart C4780

  Evertime I try to connect my HP Photosmart C4780 to my wireless network, I get this message:

  "Your computer is unable to communicate with your printer at 192.168.1.127. This can be the result of firewall software. If you use firewall software, make sure that the 427 UDP port is unlocked for the incoming and outgoing traffic.

  Your PC cannot communicate with your printer at address 192.168.1.127. Check all cable connections. Check that the printer and the PC and the router are powered on and connected to the network. »

  I tried to disable my firewall and that did not work. All the cables are connected and is turned.

  OS: WIndows 7

  Wireless router: Cisco series router Linksys E1000

  -Elliott Crouch

  OK, let's check some basic first things.  Are you printer connected to YOUR router or your PC?  Print a Test of the network wirelessly from the configuration > network area of the front of the printer.  There, it will tell you the name of the network to which it is attached.

  Compare the IP address to your printer.  Is - it the same, except the last numbers?

• Problem with the HP Photosmart C4780 connection after moving

  I recently moved into a new place, so, get a new router, connection. Since I moved, I was not able to connect my printer (HP Photosmart C4780) to the wireless network. When I try, an error message indicates that the IP address of the printer does not match the one on the PC (a Windows 7 32 bit). How can this problem be solved? Thanks in advance

  From the front of the printer: [Scan] Setup > network > network by default.

  Now run the HP software to add your printer (start > all programs > Hewlett-Packard > C4700 series...)

• Photosmart C4780

  Upgrade to Maverick - new airport Time Capsule (so new wireless network)

  Worked before updates above...

  Printer does not recognize uninstall and install the wizard. Won't find it.  When these wizards say to choose the device, it does not show.

  Try to change the ssid and wep on the printer to be able to connect wireless network to share the printer.

  Thank you

  Steve

  Hi SteveMacH,

  I understand that you have a printer Photosmart C4780, have changed wireless routers and are eager to connect to Mac OSX 10.9. I will definitely do my best to help you with this.

  Because there is no full software functionality to connect your printer with OS X v10.9, we take a slightly different approach to get the printer connected to your router again.

  First what you will do is to restore the default settings of network on the printer. For this, with the printer on the main screen, tap the button next to the analysis, then the button next to the wireless Menu, and then select default network. After 5 minutes, please proceed to print the Network Configuration Page, and this will give you the IP address into the browser (which will be explained momentarily).

  At approximately 01:19 seconds into this video, the person shows how to connect to the network printer you will. Then continue with the video to enter your IP address in a web browser. Your embedded Web server should look very similar to that of the video. He teaches to put in everything manually, but you should have an option to simply run both Wireless Setup Assistant, and I would say that the road if it is available.

  Once the printer is connected to your wireless network, you can stop watching the video. Now you can connect your Mac to your own network (you just connect the printer). After that click on the Apple icon, go to System Preferences, open Print Scan and proceed to add the printer using the symbol +.

  Hope this helps, have a nice day!

• Photosmart C4780 do not print

  HP Photosmart C4780 formerly operating wireless Mac OS x 10.6.8 now says offline and will not print. pleasehelp.

  What router?  What has changed?  From the front of the printer: [Scan] Setup > network > wireless network Test.  The printer is connected to your wireless network?

• Where's MAC address for Photosmart C4780?

  Hi people,

  I'm implementing this Photosmart C4780 with my wireless network that uses MAC security screening. Can someone tell me where to find the MAC address of my machine? It must be 8 digits with numbers and letters, possibly separated by a colon.

  Thank you!

  Well, to answer your question, it can be found on a network configuration Page or test wireless network, as well in the configuration > area of the network control panel.

  Now, please recognize that MAC filtering is NOT a security measure and can cause problems with the installation of the printer.

  Read more about it here.

  I would recommend filtering MAC do not hide the SSID and simply apply WPA or WPA2 with a password strong.  You will be safer than you are now with much less hassle.

• Cannot connect my Photosmart C4780 to my network wireless (home)

  Hello

  I searched this forum and tried to solve my problem, but none of the elaborate suggestions.

  I have a Photosmart C4780 and am under OSX10.8

  Recently, our internet provider changed our wireless router and our SSID. As a result, the printer that is connected to the original network and properly functioning has stopped working. I tried to connect the printer to the new network, but failed. He said now that the printer is connected to the hp network (something) and I can't change it for the new SSID.

  Could you please tell me what to do? I have installed the software mentioned in the HP website, plugged the USB cable into the printer to try to set it up, but it says that the printer cannot find any existing network (although I'm next to the printer and connected to the intended network wireless)

  Fact a little kind of hard-reset on the printer can be a good strategy? How can he do?

  Thanks in advance

  Pedro

  PS: The printer works correctly when printing via USB

  PS2: It is not an option to return the SSID of the router to the previous

  Hi @pedroa

  You say "I have installed the software mentioned in the HP website", but there is no software for the compatible with 10.8 c4780. Mountain V10.8 OS X Lion: installing and using the printer on a Mac with the Mountain Lion.

  As you know, this printer has not a wizard wireless version in the front panel instead us would typically connect the USB cable from the printer to the computer and run the installation wizard.

  Because you have 10.8 on Mac, and it there is no full feature software and drivers, you won't be the configuration wizard, to configure the printer. You may be wondering now, well how can I set up then?  Good question, we will restore the default network printers and the printer will have its own IP address designed for whats called an Ad-Hoc connection (wireless router). We will put the computer on the network printer and then print a report to get the printers IP address. At this point, we can access the built-in web server (EWS) and run the wireless from there. Once the printer on the network with the router, we can put the computer on the network and vuala that the printer and the computer will be on your network.

  To restore the default network settings - since you have done this before I guess you know how, but for others who can see the message, here are the steps

  1. Press the wireless button
  2. Select wireless settings
  3. Scroll and select default network.  Press Yes to recognize
  4. The radio turns off (the blue LED turns off).  You may need to press the wireless button to turn on wireless

  Put the computer on the network printer (temporary)

  1. click on the symbol of the airport on the upper left side of the screen Mac
  2. choose the network looking compared to the printer (we could say a variant of the name of your printer or HP setup) - it may take a few minutes to make it appear

  Print the wireless network test - wait a few minutes to make sure the computer have established an ad hoc connection, otherwise the report will not have an IP address

  1. Press the Scan button (it also the wireless menu button)
  2. Select wireless settings
  3. Testing wireless access, then select.

  The wireless network Test prints, search and note the IP address.

  Open a browser (Safari) and enter the IP address in the URL (address bar).

  Click on the network, on the left tab, click on wireless or 802.11.

  At this point, we are looking at fore 'start the wizard' should be on the right side.

  

  As soon as we will have to set up the printer to your network, you can put your computer on your own network.

  Now you can add the printer in system preferences and print

  Please let me know if that fixes the problem, thanks.

• Photosmart C4780 installation fails at the "system cannot find the file specified."

  My problem began simply with your printer, a HP Photosmart C4780, who has always had a wireless connection and would not print.  Initially, the checked network connection fine control panel of the printer.  I ran a Microsoft printer troubleshooting, which found a block in line print and authorized.  The first test page print, but did print the "internal test page.  I did not understand what it meant, so I looked for help on the HP site.

  I ran the HP print and Scan Doctorand he suggested I have reinstall the driver.  I have downloaded and saved the current HP (PS_AIO_06_C4700_USW_Full_Win_enu_140_175.exe) and then uninstalled the existing driver.  When I tried to install a new, a window pops up saying "the system cannot find the file specified," with only a single box for click that simply says "OK".  The installation went through 'examining installation options', after entering "check updates, download updates, install updates" and then it was all in "audit system", who jumped out of the window "file not found" upwards, and when I clicked 'OK', the installation window as well as the error message box simply disappeared.  Which I suppose is the path to the file is under the window, but it didn't fit so he showed not the end.  What I read was "C:\Users\... \Local\Temp\7zS588E\Setup\.\Setup\hpzpnp40...»

  I found a topic on the same printer model for the same problem in the forum, which offered this hotfix:

  You must first complete a level 3 of the software uninstallation. I've included the steps below to do this.
  
  1. press the Windows key and the letter R
  2. type %temp%, and then click OK
  3. open the 7z folder (a more recent if there are multiples)
  4 open the util folder
  5 open the folder of the ccc
  6. double-click on the Uninstall_L3
  
  Once you have completed the Uninstall_L3, delete all of the items listed in the temp folder. Note, you will not be able to remove all the elements, please ignore those that do not. Then please empty the trash and perform a clean boot. I've included the document «How to perform a boot in Windows» If your computer does not request it, restart your computer.
  
  Once your computer is back, you must reinstall the printer software. You can do this either by using the Setup CD, or by downloading the software.

  I did what was suggested, until he got to the point where it says it was the case recommend not removing any more items if I had intended on using the HP Officejet printer (Yes, I have a second HP printer connected to the network) anytime in the future.  Not really understand how it all works, I decided to stop what I was doing, so unfortunately it has not solved my problem.

  Do I need to uninstall both printers HP before I can reinstall a?  And if I do that, is there a reason that I wouldn't be able to reinstall the two printers?  Looks like I'm asking trouble.  Bottom line... I can not install the driver.

  I tried to install the full versions and the driver base and still get the same result.

  I have a HP Pavilion dv6 - 3100t for computer laptop, running Windows 7 Edition Premium, version 6.1.7601 family service pack 1 64-bit.  I have not installed new hardware or software.  This printer has always had a wireless connection.  The router I'm using is a Netgear 54Mbps WGR614 v6 (provided by my cable company) and the network includes not only my laptop and the Photosmart printer, but also desktop ASUS, HP printer, an Officejet 6300 series (used only for printing graphics and photos via a wired to the router) and a chip on Vizio TV.  I use Norton 360 first Edition and disabled the antivirus auto-protect when I downloaded and tried to install the driver.

  Help, please!  And thanks in advance for your time and your attention.

  Oh, Jamieson, it worked!  I can print again!  A massive amount of thanks and congratulations to you.

  I couldn't believe it when he actually passed the point where it normally would stop the installation, but then almost at the end, upward jumped «Fatal error during installation»  My excitement sank into a depression.  He said while the installation was not successful and he needed to collect information in order to diagnose the fault.  I looked at what has been collected, and it was more or less gobblety-* beep * for me.  There was a code of 19714722 error condition, if that means anything.

  Then he placed on my desk, the "Error of Installation HP - Windows 7.hta" file and instructed me to do away with the current window, restart, and then open the file and move forward with these guidelines.  I did and he basically had me to restart the computer once again, and then turn the printer off, unplug the printer, then unplug the router, wait 30 seconds and then plug the TAA - DAA and back in, I'm back in the business of printing.

  Thank you very much for your time and patience.

  All the best to you and yours!