HP Photosmart C6380, installing drivers fail because firewall problem

Hello!

Error code: 01558361

The following error is reported when installing:

Now launching = X:\hpzfwx01.exe m installfirewallexceptionlist

"I - showui - f"X:\hpoins31.dat"- No. XXX validate dat"-validate No. Windows Firewall-failed to initialize

Could not initialize the firewall, abandonment of plugin

Exit code = 1603

As you can see the Installer tries to configure my windows firewall and when he cant he fails.

I tried manually enabling my windows firewall, but it only that it gives an error code: 6801 in the event log.

I tried to get the operational Firewall (checked its dependencies in services.msc, all are working well)

have not been fiddling in the registry yet, since im not entirely sure how to in this regard.

Running Windows Vista Service Pack 1 if this is useful.

Any help would be appreciated as I would like my printer up and running for the weekend.

Seems that I found the culprit...

It's the ESET antivirus program. Simply stop the firewall not was not enough I had to completely remove the antivirus ESET program.
to get the windows firewall working again.

As sson as the windows firewall is ON, I could install the printer drivers.

Tags: HP Printers

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