HP Photosmart C7280 pump motor stalled

I have a HP Photosmart C7280.  I received a Message from "Pump motor stalled with OK" on my screen.  When I press 'OK', the printer goes through a series of clicks and what looks like the head slide back.  Then I get a message "ink system failure".  (0xc05d0082 error code).  The message tells me to turn off the printer and then new.   After that, by using the power button, I received the following: "incorrect stop" you did not properly stop the computer...  Then the printer will automatically adjust the cycle to the motor 'Pump' message to a standstill

I'm not real with these things so I write in the hope that a guru out there can help me.  My husband who is refused a "waste of time" and just wants to throw it and buy a new.  This printer is not quite 2 years old.  I can't believe it's the end of his life.  He received the messages to clear only once, but in the day, the cycle had recurred.

Thanks in advance for any guidance.

Have a C7280. Powered on and "Pump motor stalled" message came. Removed all ink cartridges, closed the printer and click ok. The printer has failed until the cartridge error. Put the cartridges, closed the printer and click ok. It works again.

I hope this helps.

Tags: HP Printers

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