HP Photosmart: No black printing more

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• Photosmart HP 6520: For HP Photosmart 6520 black print cartridge does not print

  My printer suddenly decided to not print black ink, the indicator showed still had about 30 percent ink left, but when making the diagnosis of quality black ink pring was incomplete printing.  I did an alignment of the printer and cleaned the printheads, still nothing, black does not print clearly.  I bought a new ink cartridge, of the March 2017 expiry date, did the same steps as above and nothing.  The black box is now completely empty.  My previous printer was a 6510 HP which has begun to do this, and after losing a ton of ink clean print head, etc., I ended up buying just the 6520.  It is now out of warranty as of October 2014, but black ink does the same thing as ink color on the 6510.  I watched throughthe for answers forums, tried to soak the cartridge in case it has been clogged, etc..  None of the above helped me, and I am not interested in buying ANOTHER printer.  Any thoughts?

  One of the questions forum indicated that l ' turn off from one day to the next, sometimes worked.  I turned it off last night and just turned on today, and works in ink!  Not sure if it was the rest overnight or clog with water, but today he works.

• Photosmart D7460 black print cartridge printer problems

  I recently received a message that my black cartridge is empty and must be replaced. I bought a new HP cartridge and replaced the old. I get still the messages saying my cartridge is low and needs to be replaced and, in the meantime, I would like the printer to do a composite that aproximates the black color. Could you please tell me how to solve this problem and, if all goes well, correct? Is there some sort of reset that I need to do? I used the function of Windows Troubleshooting (I am running with Windows 7) and he says that he has no problem.

  Help!

  http://support.HP.com/us-en/document/c00702807

  Here are a few steps in troubleshooting for another, but a similar question, try.  HP is not a service center for printers.  However, as an existing customer, you have several out-of-warranty options that can save a lot of money if you do not have to replace the unit.  I would certainly call technical support at 1-800-474-6836.  I would like to know if the troubleshooting steps help all.

• Photosmart HP 6510: Black print failed

  I have a HP Photosmart 6510, which will not print black - pages of text, sound as if they are printing, but the page comes out blank. Watch as the color test page, but not black.  There is no error message.  Black print cartridge is full and I have applied all recommended maintenance procedures.  I'm going to disassemble the printer (which is out of warranty) and the print head to check the visible obstructions before deciding to give up completely and use my backup of Canon.  Can anyone suggest any other remedies or advice on removal of the print head?  Thank you.

  Thanks for your suggestions.  I removed and cleaned the print head, but the problem remains unresolved.  I did more research and decided to go deeper into the printer to access tubes empty below the print head.  I couldn't find all the instructions more complex procedure on the HP site or elsewhere online, so most of the work was intuitive.  I managed to remove the 'well' below the print head complete with 4 vacuum tubes, and it was immediately obvious to me that the black ink tube was clogged.  I went to clean the whole by immersing in hot water and using a syringe to flush out the tubes.  I cleaned too much ink frozen since sponges of drain that receives the excess ink from the vacuum system (no doubt mostly print head last cleaning operations).  After drying of the parts and reassembling the printer, everything is back to the fully functional State.

  I was amazed at the amount of vitriol expressed by users of the forum to HP for what seems to have been a recurring problem with these printers.  It seems incredibly useless to throw a sound mechanical printer because of a dried ink problem, but that's what many did the cost of 2-3 hours time technician to fix the problem simply cannot be justified. It is unfortunate that HP provides no instructions for technical people like me who are willing to undertake their own maintenance out of warranty HP products.

• HP Photosmart 7520 will be black printing ink ot

  My photosmart 7520 quit printing black in the middle of a print job.   All cartridges except black needed changed.  I did this and no black printing.  Changed the black cartridge just in case.  No black printing.  I cleaned the connections of the electrode, cleaned the vent system, clean the cartridges twice, unplugged and then replugged it printer.  I need help!

  Solved my problem!

  After more research, from the homepage, I chose 'tools', then clean the print head (due do it twice) and then aligned on the printer and we are ready to go!

• All-in-one Photosmart HP 3310: black printing in odd rows

  Hello

  I have had this printer for almost 6 years and never had a problem with it until this last week. My impression started out as below:

  

  As you can see, the colors are fine, but black seems to be coming out in lines. As the black cartridge was almost empty, I replaced it and received the same impression. I replaced that one (just in case the cartridge was defective) and received the same impression.

  My printer is out of warranty; I tried to clean the print heads and align the printer several times over the last week and nothing has changed. In fact, every print I do has the same meaning (even thickness, same color, same type [dotted, lined, etc.], in the exact same places every time, which is interesting.

  I tried the reset of the printer (pulling on the power cord for 15 to 30 seconds, and then reconnecting), alignment and clean the print heads in the printer menu, and then on the menu in my Mac, and I tried to get the number online (here and here), but came to nothing.

  I'm currently located in the United States, in Arizona. I understand that it is an older printer, so I may end up having to replace, but I was hoping someone might have a suggestion.

  Thank you

  ~ Leslie

  Hey @TheLastDuchess,

  Welcome to the Forums of HP Support!
  
  I understand that you are having problems of black print quality when printing HP Photosmart 3310 all-in-one printer. I first want to thank you for all the details you provide me in your message. I see you've already replaced the black cartridge twice, cleaned and aligned the print head several times and reset the printer nothing helps. Unfortunately at this time, it sounds like you have a defective system of the print head. The printhead in the unit model is not replaceable part. It reads the cartridges and ink to go on the control document. If this part in case of failure to replace the entire unit would be necessary. According to all the steps that you have already tried, at the moment, you have exhausted the troubleshooting steps. I don't want you to run one more cleans away from your printhead system because it uses no ink in order to rinse the ink for cleaning system. The rule is generally, if cleans 2-3 make no difference, not to go forward with more clean as you will just waste ink.

  At that time, I suggest that you contact our Technical Support by phone team to explore additional options.

  For Arizona, HP Technical Support can be reached at the: 1800-474-6836

  Good luck and happy holidays!

• Photosmart Plus B210a print or copy black

  My B210a Photosmart more to print or copy in black mode 'Copy' or 'Print PC'. Black cartridge is almost new and has worked for 2 weeks; color cartridges are between 25% and 33% of ink left. Colors will be printed, and there is no error message. Wireless printer works from a PC with Windows Vista.

  Help, please.

  Hi, if the printer is on a thing of warranty that may be worth soaking the print head...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

  Can you please let me know how you go?

  Thank you

  Ciara

• HP Photosmart Premium C410a: printer not printing black

  Printer prints is not black.  Cleaning print head.  New cartridges, printhead replaced, will be always not print black.

  Try these videos Youtube here.

  https://www.YouTube.com/results?search_query=Photosmart+premium+C410a+print+head

  Find out more if necessary.  If no joy, your printer is toast.

• Photosmart Premium c309a black print green on photo paper / CDs

  Got a Photosmart Premium c309a.  Bought in early 2009.  When I print on normal paper, photos prints fine, but when I print on paper photo, all black prints with a green tint.  This is regardless whether if I said that I'm printing on photo paper or not. When I print to CDs, black print blue.

  I have correctly printed on two media before but recently had this problem.  Colors are progressively worsened recently before arriving at this point.

  I use Windows 7.  Updated the drivers and software but still no joy.  Latest version of the downloaded driver / software for my Mac but the same for photos and the CD.

  I did about 5 cleans through the Toolbox print head and replaced HP black ink cartridges (both black and Photo black).  Currently have more than half full for each black cartridge.  Other colors are not empty but either.   Also tried the print head with water for rinsing after its withdrawal.

  I did a diagnostics page.  The black bar Photo is not printed at all.  However, further down on the page, the photo black ink level indicator prints OK (assuming that really aid black photo).

  Everything prints fine so I can print documents and images as long as it isn't on paper photo or CD.  I bought the printer mainly for CD printing features.

  Is - this weird color problem with the printhead fault?  Could replace solve this (someone tried?)?  A replacement would put me back £26 so I wanted to ask first.

  Thank you.

  I suggest you soak the printhead, as described in the post here.

• Photosmart will not print black on CD/DVD

  Hello

  I have a HP Photosmart5280 all-in-one (Windows 7 work) that I've liked for a couple of years. I recently replaced the black cartridge (with the HP brand ink) and it has been working well. Today, I tried to print on a CD (which I did successfully in the past) with a black and white design (no color). I tried about four times with three different (HP Photosmart Essential, Preview and Roxio) programs, and every time she acts like it is printing, but the disc comes out blank. I printed on paper just to ensure that the black ink was still working, and it came out fine. Help! I do not understand why it is just printing on paper and not on the disk, especially because it is printed on the disc before without problem.

  (May be worth noting that I have aligned the cartridges in my first installation of the new black cartridge, but the printer didn't like alignment.) I did the alignment with the same results. However, my impression looks good, and I was ignoring his request for another alignment because I don't want to use ink. Also, it's almost more color ink, but that shouldn't be a problem because I'm only black printing.)

  Thank you very much!

  The fixed. In a last-ditch attempt, I removed the cartridge empty color out of the printer and told to print the disc again. It is printed. Still not sure why it worked, but he did, and I'm happy.

• HP B210a Photosmart: not black not printing

  I read all the similar posts on this problem but still can not my black printing ink.

  I was to have absolutely NO problems printing, but needed to replace my cartridges.  Did, with the new ink HP 564, but now the black does not print.  I replaced the black with a new cartridge.  For the color ink levels are now less than half (from all the pages of diagnostics, impression I guess), the black is full.     I did everything what I can do. all instructions from HP, including soaking them head printing (only once).  I get the error 'ink system failure' and when I try to align the cartridges, it still fails.   When I reset the printer, I get error Oxc19a0013 and follow all the instructions to resolve the issue.   After all this, I resorted to buying a new print head, but I always meet the same problems.  Help, please.  Maybe it's time for a new printer thanks for any help.  It seems that it is a fairly common-HP problem can something to help?

  On a hunch, I turned everything off-router, modem, PC, printer.  Now, the prints in black, but the colors don't. The estimated ink levels are OK.  Copy and print are the same black only.  He keeps asking me to realign the print head, I already did several times.   What happens here?

  Hi @PB14,

  Welcome to the HP Forums!

  I understand that the black ink is not printing with your HP B210a Photosmart on Windows 8.1. I'm sorry to hear that, but happy to help!

  I suggest the following guides:

  1. Printer prints a blank Page or does not print black or color ink for HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.
  2. " HP printers -"Problem with print head","printer failure,"'Ink system failure,' or ' 0 x ' r a 'C2 '.... "Displays Message error.

  Also, I'd take a peek at this video:

• No black on Photosmart Premium C309g print

  Is my regular black ink stopped printing completely.

  I changed the cartridge and it will not print or copy of black.

  The printer also gives an error message when trying to align the cartridges.

  Thought that the cartridge may be faulty but tried a second without change.

  Otherwise, the printer responds to commands and prints with color inks but no black (no picture).

  Help, please!

  If the printer is on a guaranteed thing might be worth the time soak the print head, as described below...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/other-printing-questions/Photosmart-premium-C309a-black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Can you let me know if it works?

  Thanks, Ciara

• Printer HP Photosmart C6380: C6380 printer not printing black and cyan

  My printer has not been used for a while. Today, I installed new cartridges and found photoblack and cyan do not print. Can someone please!

  Hey @mksingh,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your Photosmart C6380 all-in-One Printer cyan and black printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you can't always print in all colors, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are able to print in all colors or to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• My HP Photosmart Plus B210e printer will not print black ink, only gray/color.

  My printer HP Photoshop more faithful 210th has stopped printing in black ink last week. It prints color beautifully, but where there should be black it comes out just as gray or white spot. I have tried two new ink cartridges, cleaned print heads, reinstalled the driver, all to nothing does not. I tried to align the printer, but it gave me a failure message. Need help please, I desperately need to be able to print to school! I have Mac 10.8, so I couldn't do the online troubleshooting.

  -Very well, sounds like you might have clogged or dry print head. What I propose, is that you first use the Tools menu under Setup for clean print heads at least three times. If that does not improve the quality of your print (PQ) or if you already have gift which, I would say that you remove the printhead and clean the back of the cradle with a non fluffy cloth (like a coffee filter) and a little water. The section you want to clean will be triggered copper bumps where the printer makes electrical contact with the print head.

  If this fails, an unconventional way to solve the problem which has worked in the past:

  http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M28623

  Let me know how it goes and answer here!

  I hope that you have a wonderful week and I hope that the time where you are is as beautiful as it is here!

• Photosmart 7520: Black ink not printing

  Black ink is not printing, but the colors and black picture are are OK.  There has been no error messages and troubleshooting routine HP Diagnostics reported nothing wrong. I also ran the last alternative to remove the printheads, soak in water hot, drying, resettlement and using the builtin cartridge cleaning procedure, but still not back to print. Whemn firstg of failure occurred, it had about half the black ink remaining in the cartridge. After trying the procedure clean has nothing helps, I installed a new cartridge purchased about three weeks ago. I did the rest of cleaning, soak and then clean with this new cartridge. The printer is connected wireless to this computer Windows 7-64, and also sireless related to a desktop Vista 32 machine and a Vista 64 laptop machine. All computers have the black printing defect.

  Any ideas?

  Is it possible to know that the purchase of a new printhead will solve the problem?

  The machine is out of warranty.

  I restarted the printer to try the suggestion of the copy, and he entered a period of 4 minutes of 'something'. Then he told me that he had a "problem with the printer or the ink system" then to turn off the machine and if the problem continues contact HP. (this is the first error message that I got through it all). I tried once more, with the same results, but not too long to 'do something '.