Photosmart Premium c309a black print green on photo paper / CDs

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• Photosmart Premium C309a plain put no ink on paper

  New behavior to an old printer that has always worked well until recent days. Prints white sheets, sometimes includes a very few pale lines and small incidental text, but never the desired impression. Does not even print a copy of the scan bed or any kind of status report of its menu on board; will not print any job in any program sent our Macs through our Airport Extreme wireless. Have tried all suggestions of help from HP to restart the printer and all the devices that send to it. Replace all inks without result. Baffled. Ideas?

  This printer has separate print heads and ink cartridges. It seems that the heads need clean or replace. Press 'Setup' on the front and go in tools, there should be an option to "clean the print heads", try several times, if this does not resolve the problem, you must replace the printheads (cartridges)

• Impossible to print a Web page using photosmart premium c309a using Internet Explorer 9.

  I just installed Internet Explorer 9. Now, I can't print a Web page using my network photosmart premium c309a. I also have a Photosmart c6250 networked and I peut print for her. What gives? Am I missing something? I know that this is a known problem by searching the problem and Windows solution does not help.  I have no problem with the c309a print when I go to the internet, it's just a problem of Web page with IE9.  All/any help would be appreciated.

  HP helped me by making me install a different driver. Download and install the printer driver 6980. After installation, go to the printer properties and add a new Standard TCP/IP port and use IP address for the c309a.  I don't think I'm missing something, but I received the information from their chat support.  Then, when you want to print from IE9, choose the 6980 printer (which is actually the c309a printer).  This HP support doesn't help.  You must talk to a living person who knows something about printers.

  I hope this helps.  In fact, I switched to Mozilla Firefox as my default long ago, and it works very well with the c309a printer.  I only got this solution because I could be chatting with them on another printer and I mentioned that I could not print from IE9.

• Photosmart Premium c309a series - will print but scanning and fax are not in printers and Fax preferences

  Any expert out there?

  I already posted this problem.  I deleted Photosmart Premium C309a [OEFC74} of the preference of the "Print and Fax" system on my desktop Mac running OS 10.6.8.]  I deleted it to correct a mistake, "Printer offline", when the printer was offline but would not.

  I then added in Photosmart Premium C309a as instructed.  He has fixed the "printer offline" problem, but now the scanner icon disappeared from "Print & Fax" and I cannot scan documents.  I've always had to scan from my computer, not the printer itself, but I've lost this ability.

  Before deleting the printer in the printer list, I had two icons of the printer: Photosmart C309a series [OEFC74} and Photosmart C309a [192.168.1.5.]] (Fax) listed.  Now, I have one with a different designation, simply Photosmart C309a series.  I had to spend two laptops to this designation of printer in order to print using these laptops (all Macs).

  The all-in-one printer is connected wireless via a home network using a wireless router.

  HOW to bring back the ability to scan?  I spent hours on this forum without finding a solution.

  Thanks for any help.

  Radio of your printer may have indeed failed, and it is not uncommon with this model.

  Try to reset it to put off the printer, then hold him down # and 6 keys while and for a few seconds after I turn it back on.  If the radio is just when, this should fix it.  If she suffered a hardware failure (such as a circuit board) cracked, this will not fix it.

  With this model, you can also connect it to your router with an Ethernet cable and have the same functionality available for all devices, including those who have connections to your router wireless.

• Photosmart Premium C309a print only the first column of the Excel worksheet

  Photosmart Premium C309a print only the first column of the Excel worksheet

  Hello

  I see you are having a problem printing to an Excel document.

  I suggest you install a default substitution such as the jet pilot desktop 990 c driver.

  You can follow this thread of Shane, who will show you how.

  After that, you can try printing again from Excel.

• consumption of ink photosmart Premium C309a

  I had the photosmart premium C309a less than 2 weeks and have printed a simple 110 only 7-8 pages were color photos (about 3/4 page, i-photo contact sheet option) and had to replace yellow ink already, more magenta and black are 5% and cyan is 50%.  Like the quality (has a printer hp 6100 series before) but it's this machine is going to be a Turkey of ink?  XL cartridges really doubling the volume of printing and color combo packs available in XL (only 564 Black XL seems available on the website of hp offer)?

  Hi, the ink cartridges supplied with the printer in the box will be run much faster than normal cartridges. and also, XL cartridges usually have 3 times more ink compared to a regular size cartridge.

• The system failure, Oxc19a 0036 for HP Photosmart Premium C309a ink

  When I replaced the black print cartridge last week, my HP Photosmart Premium C309a, bought the 22/12/09, now by default the message: ink system failure, 0036 Oxc19a.  I need to know if it's fixable.  Can I replace the print head.  For what price?  Or do I now have to buy a new printer?

  Hello

  Please click on ink system failure totorubleshoot.

  If the problem persists, then call technical support to HP (US) - 1-800-474-6836 alternatives.

  Kind regards
  Jabzi

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  Your question has been answered? Mark it as accepted Solution !
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• HP Photosmart Premium C309a: Uninstall HP Photosmart Premium C309a

  Could not parse.  Lost all the icons on the desktop for HP.  Have been able to print but nothing else.  I went back to programs and features and uninstalled everyone individually, but no mater how many times I try, the main (all-in-one driver software HP Photosmart Premium C309a 12) won't go away.  I went to the printers and deleted this screen printer, but it still lists the printer under programs and features.  Part of the sequence of uninstaller gives you the option to remove "all HP products" or "choose individual products." "  When I go where it is supposed to be a list of the programs/products hp, it is listed.  How can I get rid of the HP printer in programs and features?

  Hello @Mucho, greetings!
  
  Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

  I appreciate that you try to uninstall your C309 printer. I would like to help.

  We will try to completely uninstall the program from the printer using Microsoft Fix tool. Go to http://hp.care/2dHImNI and download the patch tool and click on 'Run' or 'Open' and then follow the steps in the program install and the resolution of problems uninstall.

  When the drivers are uninstalled, go to http://hp.care/2dTCeH1 to download and install the printer drivers.

  Let me know if that helps!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Photosmart Premium C309a: Photosmart C309a Driver download problem in Windows 10

  I used the wizard, HPPIW.exe, to select the latest software driver full features.  At the end of the download, 100%, he noted "the download has been cancelled.  This happens repeatedly.

  Any ideas how to get the download?  I can not even use "download only" option and the driver software is not displayed.

  UPDATE meanings:

  After several attempts to update the software of the printer, HP Photosmart Premium C309a the wizard, hppiw.exe and the doctor print and scan, HPPSdr.exe, I completely uninstalled all the software of HP printer and related programs.  Finally, I ended up using the original installation CD because my copy downloaded software version 14, PS_AIO_05_C309a_Net_Full_Win_WW_140_047.exe, gave "Exit" as an installation option.

  Similarly, Setup.exe on the CD gave the same result, so I used HPZsetup.exe instead of loading the printing software.  This installed applications HP OK and provided all the features of the printer.

  However, I now have the loaded 13 version.  I wonder what will happen when updating HP chooses to try to upgrade to version 14?

• HP Photosmart Premium C309a - LCD not working not

  I have a HP Photosmart Premium C309a AIO that print, copy and Fax perfectly except that the LCD gradually deteriorated to the point where it now seems almost completely white with virtually nothing readable, which makes this much less usable device. Can I replace the LCD screen? A replacement LCD can be ordered and replaced by a user?

  Thanks for more information on this.

  Dave Waters

  Hello @dmwaters138,.

  I would like all my best to help you with questions you have about the LCD screen on your HP Photosmart Premium all-in-One Printer.

  Unfortunately the LCD screen on the printer is not a part, you can order and replace yourself, however I have some suggestions for you to try to see if you can restore the functionality on-screen.

  You have the printer connected directly to a wall outlet or a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power
  In this document you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector
  ↑ This is not limited to the Laserjet printers.

  Please answer and let me know if this was helpful.

  

• HP photosmart premium c309a

  Hi all. My first post so I hope I'm in the Group of good advice.

  I am a user of mac OS x 10.5 operation (intel) and buying a new printer. Hp photosmart premium C309a calls greatly, but I have a big problem to find the following information.

  I put together a dvd for various charities and organizations who just like their own images etc. printed on them, until recently I was using (sorry) an epson r800, who is now deceased. My question is to do with the size of the print area of the dvd. At the moment I was printing up to 18 mm inner diameter and 118 mm outer diameter. Can someone tell me what size I can print on this new machine, that I look at you, also what cd/dvd printing software, I would be able to use.  Thank you very much.

  Hello

  The printer comes with a HP (HP PhotoSmart Studio) software that allows you to print on the CD.  It is pretty basic, but gets you what you need in most cases.  In addition, CD/DVD is added as a "paper format" in your print dialog box so you can use any program you want and print on the DVD.  If you already have a software for creating labels, it * should * work.

  HP software allows you to adjust the size of the circle inside and outside to match your DVD media.  I don't know what are the minimum and maximum settings.

• Photosmart Premium C309a All in One not no projection in devices and printers in Windows 7 x 64

  I just installed my HP Photosmart Premium C309a under Windows 7 64 bit and noticed something perculiar. I can print from programs, but when I go to the "devices and printers" in the menu start, the printer is not there. If I try to add the printer via the "Add a printer" feature, he just wants to another printer for her. Not a show stopper, but weird. Hope this can be resolved if the printer is no longer available in Windows 7.

  It seems that you have installed the C309a in a network configuration. There is a document that describes how to access print through devices and printers below settings link. This article describes how you can access your device through the PC peripherals and Pinters icon settings.

  HP product icon is missing from devices and printers after a Network Installation in Windows 7

  If you have any other questions please let me know.

• HP Envy 5540: HP Envy 5540 will not be printed on A4 photo paper

  As said in the title, the HP envy 5540 which has brought us recently will not print on A4 photo paper. When you try this it will be just the paper jam. It can print on the matte side of the shiny paper but who despises the point to print on glossy paper. Glossy paper in which you provided (10 x 15 cm) works very well so I don't see what the problem is.

  So I thought I'd post a response cela in case someone else wins the same problem. To resolve this problem when you put paper in the tray make sure that it is placed as left as possible. The reason for this is because the paper gets stuck to the right of the printer inside, this is of course because this model isn't try and calibrate the book itself just cause, it assumes that the Board is good enough.
  If this still does not work then I recommend that once in the basic printing options, select photo paper (HP or not depending on what you have). More there are also in Control Panel > display devices and printers and right click on the printer model you are using, and then select Printing Options. Then, check the orientation of the layout and for verification of the quality of the paper / source paper and media for what you feel would be good for you.

  Hope this helps someone else who has this problem because when I looked around I saw never the solution.

• HP Photosmart Premium C410b: printing using panoramic photo paper

  Hello

  Is anyone able to tell me how to print using A4 panoramic photo size.

  Thank you

  Hi @Silverback2,

  Welcome to the Forums of HP Support!

  I understand that you are curious how to print on A4 panoramic photo on your HP Photosmart Premium C410b printer paper. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem.

  Your printer is not designed to print on that size of paper. If you want to print on the paper, I think that a DesignJet is better suited for these types of photos.

  Specifications of printer for HP Photosmart Premium Fax all-in-One printers (C410a C410b, C410c, C410d, C410e)

  .

  Sizes and types of paper

  Paper

• model No. Photosmart premium c310a series printer. CN503B - black hp 364 cartridges XXL

  My Photosmart Premium C310A Officejet7500A, model No. CN503B black 364XXL cartridges needs (hand right slot on transport but I can't find them anywhere.)  Where can I buy these?

  Hello

  There is no XXL cartridge for this printer that XL cartridges, please see the link below for the USA.

  http://www.shopping.HP.com/en_US/Home-Office/-/products/-/-/CN503A?HP-Photosmart-premium-e-all-in-one-printer-C310a&TargetPage=productsupplies