HP Photosmart Plus e - all in one, failure ink system, Oxc190013

HP Photosmart Plus e-all in one, read the error message failure, Oxc190013, ink on iMac system, ' the printhead has failed and can print is no longer.  3 color cartridges work but does not print black ink. I checked the surveys of the cartridge and the black is about half full, and it's a HP 564XL. I also removed the cartridge and the pad has not dried out. Is - fixable?

zekefreak

See the following link

http://support.HP.com/us-en/document/c02142902

If you have followed all the steps, contact hp support and see if a replacement print head resolves the problem. Good luck!

Tags: HP Printers

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