HP Photosmart printer: transport stuck, makes terrible noise but does not in the book.

HP Photosmart C5280. Transport makes a horrible noise, but cannot pick up any apper. What should do?

It seems that there may be a foreign body stuck in one of the rolls, the transport route, or a gear is going/gone bad.

Have you tried to remove all paper from the input tray and the control of the front of the rolls?

Have you removed the back of the printer to ensure that nothing is stuck to the back of the unit?

In addition, there is a document covering troubleshooting paper jams.  This may or may not be a paper jam, but the steps of troubleshooting for a noisy product will be the same.  Click here to access this document.  There is also a document to this printer which covers when the unit doesn't feed paper.  Click here to access this information.

I hope this helps.

Tags: HP Printers

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