HP plugged music after recovery?

HP Pavilion Ultrabook 15-b005eo with 8 64-bit Windows.

Another question for today.

Last week, I bought this laptop yesterday I did a factory reset because HP 3D DriveGuard had ceased to work telling me that hard drives are not supported. I tried all of the solutions provided by this forum and it still does not so I decided to try the factory reset I had nothing special on my computer yet - or that's what I thought.

As the name of 'factory reset' suggests, the computer would be re-established, on the condition that I received it in.
Almost everything was the way I was expecting. Except Norton and HP plugged music were missing. Not a big deal for Norton can be downloaded from their site, but music connected to HP is not available from their or your site. It is not yet available from the Recovery Manager.

I had not yet activated the trendy music trial.

Is there a way to get this back? There should be, because it is still a new computer, and it means I have the right to 90 days of the trial, right?

PS. DriveGuard started working again after recovery.

Hello! Problem solved!

Here's how it worked:

I saw this one blogpost for the installation of Windows 8 cleanly without the 'bloatware' for computers that came with 8 Windows pre-installed. There was in the blogpost instructions to use Windows built-in 8 'reset the PC' - function to get rid of the pre-installed programs and come back only to win 8. But in the section comment each commentator said that it did not work and all (incl. "bloatware") is restored when you use this function.

I decided to try this and it worked! Everything that has been installed on this computer is returned including HP connected with music. It's a little weird when you use Recovery Manager it does not install connected with the music but when you use the built-in function of Windows 8, it is

I would like to especially thank Jeff who got in contact with the support e-mail client. Although they do not really have change to really help me because the weekend came gives me a change to ask two things one another, so the contact with the customer is not useless.

Thanks again for the help and I wish you guys.

Tags: Notebooks

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