HP Pro 8620: cannot delete a task queued to the printer

Similar Questions

• Under XP, cannot delete a document located in the print queue

  Cannot delete a document in Quebec to print

  now I can't print other documents

  The best way is to stop the spooler, delete the queue and restart the spooler:

  Open a run window (Windows Logo key + R), type cmd and press ENTER. Now type these commands, which are in uppercase for clarity only, also note the spaces in the commands:

  NET STOP SPOOLER and press enter

  DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press enter

  NET START SPOOLER and press enter

  EXIT and press enter

• Impossible to delete clearly a job from the printer queue in Windows 7 Home Premium

  print a word document.  document print, but do not clear out of the queue of the printer.  I canceled the print several times, but the document remains in the queue and print reprints, whenever the computer is restarted.  How can I clear this task to the queue of the printer?

  Hello

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• Officejet 4215 all-in-one: print queue of the printer

  The pqtestpage.png is stuck in my queue of the printer and shows the deletion, but nothing happens and I can't print anything until it emerges.  I tried to restart but it did not help.

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.

  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.

  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been deleted.

  Kind regards

  DP - K

• I have 2 documents in the print queue of the printer and that they do not print

  I have 2 documents in the print queue of the printer and that they do not print.

  Hello

  Go through the following steps to delete 'deleted' printing of the print queue.

  (a) go to control panel

  (b) select system and Maintenance

  (c) select administrative tools

  (d) double click on Services

  (e) in the services list, scroll down until you find one called "print spooler".

  (f) make a right clic on "Print spooler" and "restart".

  (g) "suppression" of work will be lost and all work queued in your queue will print.

  This should help.

• HP Officejet Pro 8620: Cannot parse after upgrade to Windows 10

  After switching to Windows 10, I found that I could not scan to my computer using a USB connection.  I ran HP print and Scan doctor and he said that everything was OK and I could actually scan a document into my computer using the "scan test" function of the program.  However, the normal scan would not work with the error msg 'connection to computer is lost.  So I uninstalled the current HP printer driver software and downloaded the recommended replacement.  The scan does not always for the same reason.  Still printing HP and Scan doctor said that everything is perfect with the scanner but now when I try to do a 'test' scan I get the message "HP Officejet Pro 8620 is not found".

  This same package worked for many other clients, so I don't feel the driver/software it is, on the contrary, I suspect that the question has something to do with the computer.  I'm always happy to do everything that I can to help if you want.

  I suggest running the tool (SFC.exe) System File Checker. If you do not know how, you can use the following link for instructions: System File Checker: run sfc/scannow & analyze its logs in Windows 10 / 8 / 7.

  Another thing we can do to help isolate the problem is to perform a WebScan.

  I made some screenshots for you that might help, I know that sometimes it is easier when you have a Visual. You will need to get the printers IP address from the front panel of the printer. You can touch the wireless network icon and view in the menu wireless settings. Take the IP address and enter the address of a browser bar.

  In the embedded Web server, click settings

  

  On the left side, click the administrator settings

  

  You will see the following message will appear, click OK

  

  You can now select continue on this site

  

  It may take a few minutes for the next page load. You might even see get a message that says: "Internal system error", if this happens please just refresh the page. (you can tap F5 on the keyboard to refresh)

  

  Once the WebScan is enabled you can click the WebScan tab above and do a scan. Please let me know if it works or not.

• OfficeJet Pro 8620: Officejet Pro 8620 - after software download on 4 March 2016 printer fails to detect the paper in the tray

  Hi, I downloaded and installed the latest version of the software on March 4, 2016. But after the installation of the software can not print as printer detects no paper and poster-error "on paper" message even if the paper tray is enough. The printer was working fine before the upgrade of the software. The printer is only 2 months old.

  Hi @Al2016,

  First of all, welcome on the HP Forums, as you know it is a big thank you to get help from community members! To ensure that the paper error output is not hardware related, please make a copy and let me know if it works. A successful copy determines that the problem is actually related to the software. If you can not copy, it's a hardware problem and we will focus on the material.

  If you determine that the problem is hardware related, please use the following to fix the problem: a Message displays "paper" and does not Pick Up paper from the printer. "

  In the unlikely event that you can copy do not print, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

  1. in the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

  • If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

  Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).

  The installation screen and the software opens and you can click on connect a new printer.

  Please let me know the results of your efforts and I will get back to you. If one of the suggestions I did resolve the problem, please click Accept as Solution button below so that others may see that your problem is solved! Thank you.

• HP Deskjet Ink Advantage 4615: Printer is deleted when delete print queue of the printer in Win8.1

  I right click the "Delete the print queue" option in "devices and printers". Who deleted the default printer and also removed the icon of the printer. The system then made the fax printer HP 4610 series the default printer. I re - install from the web HP printer drivers, but the HP 4615 icon does not appear with the other printing devices in "devices and printers". In each application, I need to select the HP4615 now that the printer before I can print. If I click on "Add a device" or "add a printer", the HP 4615 is not picked up. If I select "printer queue", then it shows the HP series fax and printer HP4615. How can I get the system to display the HP 4615 icon so that I can make my default printer?

  @Pietcar,

  I hope you're well and welcome to the community of HP

  I read on how you had removed the icon of the printer Deskjet Ink Advantage 4615 of devices and printers and since then have tried to reinstall the printer, which does not have the icon back to the printers and devices section, leaving you to not be able to select the 4615 as default printer.

  Here are my suggestions, starting with:

  1. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Let me know what the results detected please. (Select difficulty printing when you run the PSDr)

  2. run the HP printer install Windows Wizard to find and install the driver "Full Feature" printers and software and go through the installation to see if there are errors or if the installation fails at any point.

  Check the devices and printers again to see if the printer icon appears. Also try to restart the PC to see if that helps.

  Please keep me informed of the result!

  If one of my suggestions, helped to reach a solution, I ask you to click on the button "Accept as Solution" please and thank you! If you want to send me a 'thanks' for my answer to help today, click on the thumbnails below.

  

• Cannot delete a photo album of the Ipad 2 that has been created in iphoto

  I can't delete a photo album of the photos on my ipad 2.  The album was created in iphotos on my macbook air and synced from itunes.  All my photos on the macbook were imported to 'photos' and the album I want to remove my ipad does not exist on my macbook, not more.

  What I'm supposed to do is sync my ipad with itunes and delete the album in iphotos.

  However, there is no photos tab in my itunes me to synchronize the photos until I do?

  Create an album with a name similar but empty - and then synchronize with the iPad – which should erase your photos

• Document in the queue of the printer won't delete, poster processing error

  I can't remove a document to the printer a stone. I can't use the printer that I can't get rid of this document. I tried to put off the printer then restart him. I tried to restart the computer, but the document remained in the stone? Help

  Hello

  Read these

  http://www.ehow.com/how_4932546_up-printer-queue-Windows-Vista.html

  http://www.Vistax64.com/Vista-print-fax-scan/112525-printer-queue-stuck.html

• HP Officejet Pro 8625: Computer intermittently loses its connection to the printer HP 8625

  I managed to install the 8625 printer using the wireless connection. I can print the 8625 as well as the printer of HP 7520 to my wife who is on the same network. Later in the day, without the help or make changes to the computer or the printer, I can't connect to the 8625, get the message "Microsoft cannot connect to the selected printer, the 8625.» I can always plug the 7520. I use printing HP and doctor Scan which solves the problem immediately, tell everything out very well. In addition, I am not sure that my 10 Windows is 32 or 64 bit.

  Hello

  Thank you for using the forum.

  You can download and install the software FULL of HP printing features to win 10?

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5385111#Z7_3054ICK0K8UDA0AQC11TA930O2

  You can consider using a static for your printer IP address if it is constantly losing connection.

  This relevant video will show you how;

  Creating a static IP address by using EWS

  https://goo.GL/m4hexn

  Hope that helps.

• Clears the queue of the printer.

  My default printer is in the form of 'holding company '.  I tried to delete the print queue by clicking on cancel all and the message I got was that they system was DELETE which has been blocked in the queue.  After waiting all night and check this morning, the document was still DELETE.

  When you try to cancel the document, the system will not recognize the prompt to cancel.   It remains just delete.

  Am very frustrated and don't know what to do.  The printer will work fine if I could get this paged document 2 out of the queue.

  Thanks for any help.  Am at my wits end.  Too much time and effort has been wasted for a quick question.

  RJ

  RJ

  My default printer is in the form of 'holding company '.  I tried to delete the print queue by clicking on cancel all and the message I got was that they system was DELETE which has been blocked in the queue.  After waiting all night and check this morning, the document was still DELETE.

  When you try to cancel the document, the system will not recognize the prompt to cancel.   It remains just delete.

  Am very frustrated and don't know what to do.  The printer will work fine if I could get this paged document 2 out of the queue.

  Thanks for any help.  Am at my wits end.  Too much time and effort has been wasted for a quick question.

  RJ

  RJ

  If you cannot cancel or delete queues priting then try to complete treat it via Control Panel then try the following:

  Unplug the printer from your pc and then try unistalling the software driver through Control Panel and then add/remove programs or Device Manager. then try to install it back again by connection with the printer or by using the manufacturer's cd! Make sure your windows is uptodate.

  If for some reason any installation failed or could not print check again then your printer for ink and paper, see if all are available and there is no flashing light.

  try turning off the printer, then turn on see if that helps.

  Check the Web site of the manufacturer for the software driver troubleshooting guide and more!

• HP CP1215: Impasse of documents in the print queue of the printer

  I am running Windows 7. My printer is a HP CP1215.

  I have a CP1215 and it shows in devices and printers. There are two documents lean back in his queue that will not delete.

  How can I clear all these jobs on queue?  The status of these two jobs is 'delete... '. »

  I turned the printer and turn off many times.

  Hello

  Try after printing HP and Scan Utility below by selecting difficulty printing, it must automatically clear any element from the queue:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Kind regards

  Shlomi

• Photosmart C5180 - impossible to remove from the queue of the printer

  Hello

  I am trying to print something, but I can't delete the first document in the queue (what's more, I want to print). It is frozen on the "remove" status, but nothing happens. I tried restarting both the printer and laptop, but still nothing. Help!

  In addition, the State of the printer on my laptop says ' paper' (but not on my printer) and yet it is not paper. Any help very welcome!

  Hello

  This can help with the paper stuck in the print queue.

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been removed from the queue.

  Kind regards

  DP - K

• Does not clear the print queue of the printer

  I use Peachtree Accounting to generate cheques to pay for my clients and my Versacheck print the checks on blank check stock. From the windows of the last update of the queue of the Versacheck printer does not clear after that the checks are printed. Therefore, I can't print checks for another company without having to restart my PC to delete the printer. This becomes a huge problem and I was not able to get any assistance on site. I'd appreciate any help.

  Q: did you just install IE9?
  A: no I have not.

  Unless you can answer the question from my colleague TaurArian, you will find appropriate in this forum-online http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware support