HP ProBook 470 G1: HP Support Hotkey number 5 SoftPaq SP66562 worm 5.0.27.1Ap1

Notified by HP Support Assistant to load the important update HP Hotkey Support 5. Update downloaded and says it has installed. However; every time that HP Support Assistant starts, it warns me that Important Update HP Hotkey Support 5 must be loaded. Is there a problem with this update. How can I confirm if it has been loaded so that I can delete the message to install it?

RobJ

@RobJ1

Welcome to the Community Forum of HP.

HPSA may just be stuck - or perhaps the patch really have not installed.

Here is the patch:

sp66562 HP Hotkey V5.0.27.1

Download the patch, install it - if the patch is already installed, it will allow you to know and that you can abandon it.

================================================

You can disable the reminder in the HPSA - and you can adjust your HP Support Assistant of notification for this won't surprise you with updates when you're "does not seek":

Updates - when and how

  • HPSA Set to notify
  • HPSA Set NEVER to update your BIOS

Open HPSA > updates and optimizations > Check for Updates > check the list >

If this Hot Key Update slipped into the new list > click > value Ignore / hide

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: Notebooks

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